Vodafone UK - Cambridge Grand Arcade Omdömen 

414
TrustScore 5 av 5

5,0

Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Se mer

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Betygsatt 5 av 5 stjärnor

Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Se mer

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Betygsatt 4 av 5 stjärnor

I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Se mer

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Betygsatt 5 av 5 stjärnor

I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30... Se mer

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Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Cambridge Grand Arcade

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Storbritannien

5,0

Utmärkt

TrustScore 5 av 5

414 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(414)

42 251 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Abin was very helpful understanding and…

Abin was very helpful understanding and polite and exemplary and he was very professional and this visit made my faith in Vodafone Cambridge thank you

17 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Angus,

Thanks for the lovely review and fantastic support for Abin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Fantastic Service again at Vodafone

Fantastic service again re .. lost phone & upgrade with Henry at Cambridge Vodafone .
Great communication & explanations , speedy & professional service

19 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Ruth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Manager Anwar the best

Manager Anwar very attentive, professional, friendly, reassuring. My experience was extremely positive.

15 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Ruth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent experience at Vodafone

No wait, was given all options of updates or without. Waked off with much cheaper deal. Very knowledgeable and friendly staff

12 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Bella,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Abin was very helpful kind and polite I…

Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone.

It come up on my Mobile banking about paying a bill off Abin reassured me that my mobile banking was wrong.

He sorted everything out for me what bill is coming up and my anxiety went down. He even got me a good deal on the next bill that is a good price.

I'm very impressed with Abin. He's a fantastic sales assistant.

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Kerri,

Thanks for the lovely review and fantastic support for Abin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Reliable and knowledgeable

Welcoming, quiet environment to discuss products in detail.
Holly was helpful, clear and informative.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I went into the store with no real idea…

I went into the store with no real idea on how to upgrade my current plan and I was helped by bianca who was so patient and took the time and effort to answer all the questions I had and made me more comfortable with upgrading

31 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Daniel,

Thanks for the lovely review and fantastic support for Bianca.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Helpful and friendly

I was helped by Holly in Cambridge and she was very helpful and informative with the information she provided. Plus very friendly and the process was very quick to get my contract swapped and for a better plan that suited myself.

25 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Terry,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Holly 5 starts service!!

Holly 5 starts service!!
Amazing
Gave all the help I need.
Thank you so much!

23 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Ana,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I had an inquiry on my current plan

I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30 gig package. I also travel to Europe regularly and we added this to the package and still managed to get a saving overall. I was so impressed that I plan to come in in three months and upgrade my Phone as a result. Really exceptional customer service from Holly. I will also be bringing my wife to switch her from a Samsung to an iPhone package as a result of this service.

21 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Mark,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

All was great

All was great, Holly were welcome, friendly and helpful!

18 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Holly was extremely helpful and…

Holly was extremely helpful and friendly, she found me a great deal and was lovely to talk to.

18 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Eirini,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Holly is an exceptional tech assistant

Holly is an exceptional tech assistant, patient, accomodating, positive and knowledgeable. Superlative service.

11 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Paul,
Thanks for the lovely review and the fantastic support you’ve shown for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very good experience at Vodafone Cambridge

I dropped in to Vodafone Cambridge (Grand Arcade) today to upgrade my existing mobile contracts. I was attended to by Holly from whom I received excellent service. The whole process was carried out politely and efficiently by Holly. Thank you very much, you deserve 10 out of 10.

10 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Abin was great

Abin was great. Thank you so much for your service. He is very professional and very good at what he does.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I went into the shop I had no real idea…

I went into the shop I had no real idea what I wanted.i was served by Andreana who was very helpful and very friendly. I would definitely head to her desk if I come back to your store.

5 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I had a great experience with Vodafone

I had a great experience with Vodafone, thanks to Henry. He was really helpful, took the time to explain everything clearly, and even managed to get me a slightly cheaper price, which I really appreciated. His excellent customer service made the whole process easy and stress-free. I'm very happy with the service I received and would definitely recommend Vodafone, especially if you get the chance to be helped by Henry. Thank you!

30 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Alwin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Customer service was great

Customer service was great. Holly was super helpful and clear and she even stayed after closing hours to help with an upgrade.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Jay,

Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Abin has been very helpful and polite

Abin has been very helpful and polite. He’s helped me find good discounts for my phone

24 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey Mohamed,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Amazing

Retail so hopefully and understand

21 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cambridge Grand Arcade

Svar från Vodafone UK - Cambridge Grand Arcade

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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