Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Se mer
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Plats
Byt plats1 Commercial Road, RG21 7LJ Bournemouth, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Se mer
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Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Se mer
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Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Se mer
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Företagsinformation
Om Vodafone UK - Basingstoke
Skrivet av företaget
Kontaktuppgifter
1 Commercial Road, RG21 7LJ, Bournemouth, Storbritannien
5,0
Utmärkt
283 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Vodafone UK - Basingstoke
Hey Una,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with the service Luke…
Very pleased with the service Luke peovided to me today, my phone is back to normal.
6 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was really helpful today sorting…
Ashley was really helpful today sorting my data out appreciate her help
4 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Kane,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Dara
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and not only did he arrange a new sim he also looked into our plans. Came away with two new plans with lots more data at a much lower monthly cost. Will be making an appointment with Dara to review our broadband too. Dara was extremely knowledgeable and provided excellent customer service, we felt very well looked after. Thank you!
2 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store manager mark helped me resolved…
Store manager mark helped me resolved an ongoing issue with Vodafone, cheers
1 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Thomas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store today as I had a few…
Came into store today as I had a few issues with my phone. James helped me and was really helpful in teaching me on how to fix the issues I was having. Top marks.
24 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Gordon,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dara was brilliant
Dara was brilliant. He solved the issue we were having trying to set up our broadband that the online techs, sales team and phone helpline could not. He was super friendly and ensured we understood each step he took to resolve the issue. Would definitely seek him out if we were to have issues with the system in the future. He very clearly understood the system to great extent.
7 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Rhian,
Thanks for the lovely review and fantastic support for Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dara helped me consolidate all of the…
Dara helped me consolidate all of the family’s plans. He knew his stuff, made solid recommendations and got us through the admin with minimum fuss. Thank you Dara.
7 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service, quick and very patient. Thank you, Dara. Amazing job
7 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Florin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jane was very helpful
Jane did my upgrade, she was very helpful and I am satisfied
6 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Ian,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We found Peter very helpful
We found Peter very helpful. Which is much appreciated by us as members of the older generation. We could do with more of this type of help with other companies.
5 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was my consultant who was very…
Lauren was my consultant who was very helpful and experienced and explained everything to me. She is a credit to the Vodapone store in Basingstoke
5 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Sue,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark was brilliant at Basingstoke and…
Mark was brilliant at Basingstoke and fixed my account after having terrible issues with the customer service team
4 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Savannah,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So much better dealing face to face
So much better dealing face to face, Luke was very pleasant. Good deals and simple explanation! Good value for money.
2 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Andrea,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was helpful in getting me a new phone…
Was helpful in getting me a new phone and a good deal
23 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Glyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Data was so good in helping me with my…
Dara was so good in helping me with my new phone set up. Highly recommend seeing him for any advice. Thankyou Dara
17 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Ady,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
First Class Service
Greeted by, I believe the manager, with a positive welcome. Explained what the visit to the store was for and he showed both my husband and I to the assistant named Dara.
Dara was a very cheerful, positive, polite and knowledgeable young man. He listened to what was required and found a phone and updated a contract for my husband.
He took the time to explain things in detail and answered any questions we asked with confidence.
Very happy with the service in the Basingstoke Vodafone Store today.
Thank you Dara
21 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Harkie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Peter thank you
9 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Peter,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James and Ashley were very helpful…
James and Ashley were very helpful today really appreciate their help!!
8 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to store looking for a new phone…
I came to store looking for a new phone and a sim, I ended up getting a phone and a sim for what I was just spending on my sim before! Very happy, thanks Jane!
7 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Basingstoke
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.