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Vodafone UK - Basingstoke Omdömen 268

•
TrustScore 5 av 5

5,0

Mobiloperatör
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Plats

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1 Commercial Road, RG21 7LJ Bournemouth, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I visited on the 10th June with two small issues l was experiencing and met by warm and friendly staff who although busy found time to greet me and advise me that someone would be with me within th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

James was super helpful the other week with helping me find a new phone. He was very patient with me taking in all of my requirements to help find the phone for me.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Visited Vodafone in Basingstoke and saw Luke. He helped with an upgrade and was fantastic throughout helped with any questions we had and was very professional throughout

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Basingstoke

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Storbritannien

5,0

Utmärkt

TrustScore 5 av 5

268 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

I visited on the 10th June with two…

I visited on the 10th June with two small issues l was experiencing and met by warm and friendly staff who although busy found time to greet me and advise me that someone would be with me within the next few minutes.
The branch manager came over for a chat and then introduced me to Ashley who would address my queries and this she was able to resolve within the next 15 minutes. From start to finish Ashley was very knowledgeable,professional and very infomative and when I left the store l was a very happy customer with a much better airtime plan and a reduced bill.
My thanks to Ashley in particular and also to her colleagues in that day who gave such good customer care.

10 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

James was super helpful the other week…

James was super helpful the other week with helping me find a new phone. He was very patient with me taking in all of my requirements to help find the phone for me.

5 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Dylan,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I spoke to Dara about a voicemail issue

I spoke to Dara about a voicemail issue and he was extremely helpful, efficient and patient. Nothing was too much trouble.

11 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Luke in basingstoke…

Visited Vodafone in Basingstoke and saw Luke. He helped with an upgrade and was fantastic throughout helped with any questions we had and was very professional throughout

11 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Elle was great

Elle was great, sorted out our sim plans!

6 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Therlisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Good Experience at Vodafone Basingstoke

Very kind, helpful service from Lauren.

4 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Carolina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Thank you Peter for helping me find a…

Thank you Peter for helping me find a great SIM only upgrade

3 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Cristi,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Mark at Vodafone Basingstoke was very…

Mark at Vodafone Basingstoke was very friendly and super helpful. Would visit again

2 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Benjamin,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ashley was really helpful today…

Ashley was really helpful today appreciate her advice

1 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Lynn,

Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Peter was exceptionally helpful helping…

Peter was exceptionally helpful helping to set up a new phone , he went above and beyond to ensure we understood what we had on the phone. Thank you Peter.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Alison,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Luke was amazing

Luke was amazing, happy with service in store, cheers

1 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Roy,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Happy with my upgrade I did with Jane

Happy with my upgrade I did with Jane, got the S26 and for a good price

1 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Benjamin,

Thanks for the lovely review and fantastic support for Jane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Luke was such a lovely chappy

Luke was such a lovely chappy, got me all sorted and updated

10 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Cynthia,

Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Lauren was incredible

Lauren was incredible! So helpful and easy to chat to- she made me feel so comfortable and made my upgrade so easy and straightforward. Would recommend highly

6 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Store manager mark helped fixed a…

Store manager mark helped fixed a problem. Cheers 👍👍

5 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Paul,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

James was really helpful with picking…

James was really helpful with picking out a new device for me. I wanted a phone that wasn't to heavy and James was really good at catering towards that.

4 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Ben,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Visited store yesterday

Visited store yesterday, Ashley was so attentive and helpful to my wife and I. She got us an amazing deal and explained how we transfer all our stuff from one phone to another as we haven’t done that in a while. I really appreciate her help

3 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Levi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Thank you Peter for helping me with my…

Thank you Peter for helping me with my phone upgrade

3 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Aga,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Visited Vodafone Basingstoke this…

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and other options were given. All information was shared and explained, ensuring full understanding.
The visit was short, but with the desired outcome. Dara clearly knew and had great knowledge of available products and the different technologies. Hat off to Dara, I’ll be sure to visit him again!

2 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Mr Mike,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Elle was great!

1 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Basingstoke

Svar från Vodafone UK - Basingstoke

Hey Ross,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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