Vitilanebike Omdömen 

104
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Had a few minor problems with my new bike firstly front brake keeps binding had to strip it down and clean and reset.second problem when I put my bike in the folding position in to my car when I lifte... Se mer

Betygsatt 4 av 5 stjärnor

I went with the Vitilan t7 pro and so far I’m really impressed. Great power assist and range and looks robust. Occasionally there is a slight lag in the transfer of power assist but it’s only an issue... Se mer

Betygsatt 5 av 5 stjärnor

I bought a T7 Pro. Fast shipping and very simple to assemble. After a few months of use the bike is really sturdy and has no problem carrying an 17 stone guy like me. I would definitely recommend this... Se mer

Betygsatt 1 av 5 stjärnor

I ordered the L5 ebike and the battery (£400) died 1 week after the warranty expired. They have refused to provide a new battery, rendering my bike useless. I had countless problems with the bike and... Se mer

3,7

Medel

TrustScore 3.5 av 5

104 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(104)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A fantastic e-bike for those young-at-heart

My husband and I are in our mid-late 60s and wanted e-bikes that were solid and sturdy. These Vitilan bikes were a perfect fit for us! They are great and allow us to explore and bike with confidence. So much fun.

11 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LOVE!

My boyfriend and I got these bikes because my in laws have them and we LOVE them!! We ride them almost everyday and we take them downtown bar hopping and back home and still have 2+ bars left on the battery! Way better than comparable E-bike brands!

11 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great bike! I7 Pro 2.0

I had to wait for mine because the 2.0 version was just released. I have had mine since last year and what a blast! The I7 Pro has worked as described and very quick to get up to speed! It is a solid machine and been 100% thus far.

11 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Affectionately dubbed

Affectionately dubbed, Sarge...I Love my i7 pro. Quite easily one of my favorite all time purchases. The town I live in is fairly small and this bike covers all ground.

8 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to use

Ordered this bike online at the recommendation of a close friend, and it arrived promptly. My friend assembled it and we have thoroughly enjoyed biking together. It fits me perfectly, and every detail of the bike has been well thought out, and easy to navigate. I will enjoy using this bike for years to come!

6 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service - refusing to refund

I am extremely disappointed with Vitilan’s customer service. I arranged a return and the items were collected over a week ago, yet they still refuse to process my refund. Their excuse is that the items haven’t reached their warehouse, but that should not be my problem—especially since I no longer have the products in my possession.

It is completely unacceptable for a company to delay refunds in this way. I fulfilled my end of the return process, but Vitilan continues to hold my money without providing a clear timeline or resolution. This behavior is unprofessional and shows a lack of respect for their customers.

I strongly advise others to avoid this company. A reputable business should handle returns and refunds fairly and promptly, not leave customers out of pocket and chasing after what is rightfully theirs.

25 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super awesome bike!!!

Like anyone, I was a bit nervous about spending this much money for an ebike, but once I got it assembled and got on it for the first time, I was super excited. This thing is a beast! I love it's speed and different modes of assist. Very bright headlight and get this, I put about 40 miles of brutal riding on it and the battery was still on full charge. I am absolutely amazed at how great this bike performs.

1 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

THEY ARE TERRIBLE WITH SUPPORT

THEY ARE TERRIBLE WITH SUPPORT. NO WAY TO CONTACT THEM BUT EMAIL?? No phone support, so emailing back and forth VERY annoying!! Then they tell you to take it to a bike place to get service?? WTH? Would NEVER recommend or buy again!

6 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great bike

Great bike , very quick & better than i thought once it arrived, battery good & lasted a long time, been a month and still very happy no issues so far.

26 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love my Vitilan i7 Pro

Love, love, love my Vitilan i7Pro! It's fast, it looks fab (colour green and gold); I've had several comments on how smart it looks when riding it. Customer support were great, very quick to respond when I had some questions about setting it up. The build quality seems excellent, and overall very comfortable to ride. Highly recommend.

20 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love this bike

Love this bike, the Vitilan U3. Once assembled, had a few queries, contacted Vitilan by email and they responded and resolved the issue!!! Really pleased with the service.

12 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience, great bike

I was doubtful about purchasing after reading some reviews on here. The communication and delivery was spot on. The bike is excellent, all as described, very happy with the whole experience.

9 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pleasantly surprised – Vitilan U7 Step-Thru is a beast!

Pleasantly surprised – Vitilan U7 Step-Thru is a beast!
I was a bit nervous ordering as I hadn’t heard of Vitilan before, but the U7 Step-Thru has seriously impressed me. Build quality is solid, it looks great (I went for black), and it feels really sturdy and well-made. The performance is brilliant – fast and smooth, with a top speed averaging around 28mph. It’s also really comfortable to ride. I’m 6ft 2 and it doesn’t feel too small at all – fits me great.

Delivery was quick and well communicated, and the packaging was secure and tidy. Overall, I’d happily recommend this bike to anyone looking for a quality e-bike without the silly price tag. I’m already eyeing up the T7 as my next one!

13 juni 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer