Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

We thoroughly enjoyed our first game experience. It took us a while to figure out what to do and we used more hints than I would have liked but we all had fun. We are looking forward to doing it aga... Se mer

Betygsatt 4 av 5 stjärnor

These are so much fun for an evening in. The puzzles are challenging and the rooms are interesting. We have done 5 of these rooms so far and most have been great, but some of the endings were a little... Se mer

Betygsatt 4 av 5 stjärnor

We played our first virtual escape room game from this company and it was fun. Merlin’s Castle is one of the easy titles and was pretty straightforward but it took us over three hours. We’re not new... Se mer

Betygsatt 4 av 5 stjärnor

We purchased Merlin's Castle Escape Room as a bit of family fun over the holidays as the weather was rubbish. The kids loved trying to decipher the puzzles and messages hidden within various book... Se mer

4,0

Bra

TrustScore 4 av 5

73 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 63 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Please make more of these!

We have played every one of these games and they are great! They are not easy but there are clues if you get stuck. Perfect for fans of escape rooms though potentially a little hard if this is the first time.

4 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

The low review score reflects the game…

The low review score reflects the game itself (Saloon) and not necessarily the company as a whole. Saloon offered no story or goals to speak of (other then the initial blurb)and really no diversity in the puzzles. Combination lock after combination lock with the solutions having absolutely no logical link to the puzzles themselves. It was boring and simply not a "fun" experience. It seemed like puzzles only for the sake of puzzles (and the same puzzles). I cannot recommend this game.

3 januari 2026
Omdöme utan inbjudan
Logotyp för Virtualescaping

Svar från Virtualescaping

Hi there,

Thank you for taking the time to share your experience. We’re sorry to hear that Saloon didn’t quite deliver the experience you were hoping for. Your feedback about the puzzles and overall flow is appreciated and helps us continue to improve.

We hope that, if you’ve tried any of our other games, those were a better fit and offered a more enjoyable experience.

Kind regards,
Team Virtual Escaping

Betygsatt 4 av 5 stjärnor

Great fun for distance family time!

Great fun for distance family time!
Purchased the nightfall trilogy for NYE family time, and it was a blast! Only downside- some of the cut scenes didn’t load on our iPads, but there were warnings that this could happen before we purchased. We’ll definitely buy another set in the future!

30 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The clues were hard to find

The clues were hard to find, and the scene itself was incredibly dark. How you were supposed to piece together clues using what was available is beyond me. Overall, I will not suggest this to friends or families, and I feel bad I paid the money I did for this lacklustre experience.

31 december 2025
Omdöme utan inbjudan
Logotyp för Virtualescaping

Svar från Virtualescaping

Hi there,

Thank you for your feedback. We’re sorry to hear that the experience didn’t meet your expectations.

The brightness of the game can be adjusted in the settings, which can help make details and clues easier to see. That said, we understand that this may not have been clear during gameplay.

We weren’t able to find your account in our system, so we’re curious which game you played. If you’re open to sharing, we’d love to take a closer look at your experience.

Thanks again for sharing your thoughts.

Kind regards,
Team Virtual Escaping

Betygsatt 1 av 5 stjärnor

Very very short game for the price of…

Very very short game for the price of it , we have played loads of these for half the price with so much more detail and things to do and also taking a lot more time to do. There was literally
3 codes to figure out that was it terrible value !
got stuck on one part and there was no clue available so couldn’t continue on the game had to go on YouTube to try find a clue wouldn’t buy another which is a shame as would of bought them all of worth the money

29 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very very disappointing

Very very disappointing, initially we thought we were in a tutorial which then turned out to be the actual game. The clues were confusing. It didn’t flow well. We had to use multiple hints to be able to understand what was going on. to pay this amount of money for what we got is hugely disappointing. Do not recommend.

15 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Great Graphics but clues create a confusing experience

While the graphics look great, overall the clues provided throughout the story provided more confusion than guidance. An example was the "Candle, Scroll" Clue in Merlin's castle which specifically stated how the order of items started and ended with. Come to putting in the code, the actual order did not follow what was listed in the clue. It created additional frustration in the team.

11 januari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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