I’m not very good at doing things online and so I looked for a phone number so that I could speak to a person about what I wanted to do. I spoke to Gemma, who was very kind and extremely helpful and b... Se mer
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Det här tycker kunderna
I always prefer to use Virginia Hayward to send hampers and gifts . Yes I can order online but the security of knowing that telephone help is at hand and easily accessible is very reassuring . I have... Se mer
Website was user-friendly with great choice of products and hamper types, easy to order with fast, free delivery and the recipient was so happy with their gift letting them know they were in our thoug... Se mer
Ordering all good. Unfortunately the card which we filled in online was not put in the hamper so recipients did not know who it was from. So had to call them after 2 days of not hearing from them, as... Se mer
Företaget har svarat
Företagsinformation
Om Virginia Hayward
Skrivet av företaget
Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.
A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.
Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.
Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.
Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.
A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.
Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.
Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.
Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.
Kontaktuppgifter
Virginia Hayward, Boundary House, SP7 9BT, Shaftesbury, Storbritannien
- 01747 851 515
- sales@virginiahayward.com
- www.virginiahayward.com
4,5
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order
Easy to order. My friend was thrilled with her birthday present. Thank you.
2 juni 2026
A prompt confirmation of order
A prompt confirmation of order, delivered as promised, both the recipients were delighted by the hampers.
Will use this company again
2 juni 2026
Top class
Good choice, easy ordering, free postage, excellent communication, great beer. Many thanks.
1 juni 2026
Quick and efficient
Quick and easy to order with good communication and rapid delivery. Was a gift and the recipients were really pleased. I would use them again
29 maj 2026
Ordered 10 days before our anniversary…
Ordered 10 days before our anniversary paid for selected date in advance and the hamper came 3 days late. Not worth the money paid.
28 maj 2026
Svar från Virginia Hayward
Good morning, Michael,
We are very sorry there was a delay in delivery of your hamper. I can see from the tracking it was despatched from us when required, however there was a delay at the FedEx depot which is what caused the delay.
I can see we refunded your named day delivery charge as the hamper wasn't delivered on the required date, and we are sorry it was delayed.
However, I do hope the hamper was enjoyed by your recipient.
Kind regards,
Gemma
Virginia Hayward
Appalling delivery service via…
Appalling delivery service via FedEx…gift (which did finally arrive and was appreciated when it did) was due on Thursday morning prior to a staff member leaving the company. Not only did it not arrive but I had to ring on Thursday afternoon, Friday lunchtime and eventually Tuesday of this week only to be told the same thing each time - it’s due for delivery by 6pm tonight…every. Single. Time. I won’t use this company again as they’ve proved unreliable to deliver on the date promised … go and learn how to do it from Amazon!
27 maj 2026
Svar från Virginia Hayward
Good morning, Steven.
We do apologise for the delay of your gift caused by FedEx, unfortunately, as they are an external courier, all we can do is communicate what they tell us, which was their was a delay at there delivery depot.
We will certainly pass this feedback onto our account manager and we sincerely apologise for your experience.
Kind regards,
Gemma
Virginia Hayward
The hamper was delivered to my…
The hamper was delivered to my husband's brother for his 80th birthday. He was thrilled with the hamper, it was delivered on time and was a great success.
19 maj 2026
We ordered prosecco and chocolate to be…
We ordered prosecco and chocolate to be delivered to a newly engaged couple. After several days nothing had arrived. When we raised it with Virginia Hayward they claimed it had bed delivered. When we queried this they sent a photo from the courier showing a bundle of parcels lying on the ground of the common area of the building. No attempt was made to deliver to the flat. I raised this with Virginia Hayward but they have not responded.
In response, I emailed Virginia Hayward on 28th April but the message was blocked. I have resent several times since but each one is blocked.
27 april 2026
Omdöme utan inbjudan
Svar från Virginia Hayward
Good afternoon, Allan,
I have seen from our emails, you called us on 27.04.26 regarding the delivery, where we then provided POD by email, but we unfortunately haven't received any response from you giving any further details.
If you could please email us with the problem, we can get this resolved for you as soon as possible, our email address is sales@virginiahayward.com.
Kind regards,
Gemma
Virginia Hayward
Afternoon, Allan,
I have spoken to our IT department, who have fixed the problem with your email. I will respond to the email and hopefully get this issue resolved.
Kind regards,
Gemma
Smooth ordering and delivery
Delivered as arranged and informed me of the person who signed for it.
7 maj 2026
A great selection for all occasions
A great selection for all occasions. Delivery went without a hitch, and our friend who it was for was extremely happy with it.
13 maj 2026
Very good purchase im sure the person i…
Very good purchase im sure the person i brought it for will love it thank you
11 maj 2026
This delivery took too long
This delivery took too long - it was intended as a birthday present and delivery was promised within 48 hours and the address was in soho. It took 5 days and so was a bit of a fizzer.
Just checked with the recipient. They confirm the hamper was delivered on the 11th - I also received a confirmation email on the 11th. The tracking may therefore show it was received after hours at a business address?
6 maj 2026
Svar från Virginia Hayward
Good morning, Maria,
Thank you for your review.
However, upon investigation, I can see you placed the order with us on Wednesday the 6th May and the hamper was successfully delivered on Friday the 8th May. We can provide tracking information if needed.
I hope your recipient enjoyed the hamper.
Kind regards,
Gemma
Virginia Hayward
Always delivered on time and the…
Always delivered on time and the recipient enjoyed the produce. Thank you.
30 april 2026
Quick delivery of Gift Hamper
Speedy delivery, great products - unfortunately there were a few substitutions in the hamper. It would have been nice to know in advance which products weren't available or have a choice on the substitutions, but they were of similar quality and value so overall very happy.
30 april 2026
Thank you gift
I ordered a hamper as a thank you so didn't see it myself
It was easy to order and add a personalised message
The recipient sent me a thank you and said the flap jack was delicious
Very happy
29 april 2026
You have done very well my grandson was…
You have done very well my grandson was very happy because we got birthday hamper on Saturday thanks.
24 april 2026
My friend was delighted and surprised…
My friend was delighted and surprised to receive champagne and chocolate on her 80th birthday. All in good order.
21 april 2026
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