I’m not very good at doing things online and so I looked for a phone number so that I could speak to a person about what I wanted to do. I spoke to Gemma, who was very kind and extremely helpful and b... Se mer
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Det här tycker kunderna
I always prefer to use Virginia Hayward to send hampers and gifts . Yes I can order online but the security of knowing that telephone help is at hand and easily accessible is very reassuring . I have... Se mer
Website was user-friendly with great choice of products and hamper types, easy to order with fast, free delivery and the recipient was so happy with their gift letting them know they were in our thoug... Se mer
Ordering all good. Unfortunately the card which we filled in online was not put in the hamper so recipients did not know who it was from. So had to call them after 2 days of not hearing from them, as... Se mer
Företaget har svarat
Företagsinformation
Om Virginia Hayward
Skrivet av företaget
A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.
Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.
Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.
Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.
Kontaktuppgifter
Virginia Hayward, Boundary House, SP7 9BT, Shaftesbury, Storbritannien
- 01747 851 515
- sales@virginiahayward.com
- www.virginiahayward.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Promptly delivered
Promptly delivered, and most mportant: the recipients very much enjoyed the contents: something different from what you can buy in an ordinary supermarkwt,
Hamper loved by recipients
Hamper loved by recipients. Delivered on time. Ordering procedure OKish but a bit clunky
Going the extra mile.
I’m not very good at doing things online and so I looked for a phone number so that I could speak to a person about what I wanted to do. I spoke to Gemma, who was very kind and extremely helpful and between us we arranged for a delivery to a dear friend whose birthday was coming up. She was delighted to receive the gift when it was delivered and I couldn’t be more grateful to Gemma in making it happen.
Delivered with care on time
Delivered with care on time. Also good communication as order progressed.
Easy to order and quickly dispatched…
Easy to order and quickly dispatched and delivered. Recipient was delighted with the hamper.
Highly recommend
Very impressed with the quality, contents and speed of delivery. A perfect gift
Customer very happy with hamper…
Customer very happy with hamper received, and arrived in timely manner.
I wanted to buy a special gift for my sisters 50th bday
I wanted to buy a special gift for a special birthday - my sisters 50th. I wanted to buy something supplied by a business based in Dorset as that is where I live for my sister who lives in London.
I ordered a Birthday hamper well in advance - the hamper didn't arrive on time and is not arriving at all. As way of compensation Virginia Hayward offered 2 bottles of wine (unknown quality).
I think Virginia Hayward miss the point of compensating missing this delivery - it is not the cost, it is the fact I have not been able to organise a gift for my sister on her 50th Birthday. After all they aren't just a retailer selling clothes which doesn't really matter if they are late - they are selling gifts for special occasions and when they miss the date cause quite some distress. Customer service was prompt but offer was not relative to the error.

Svar från Virginia Hayward
Always good hampers from Virginia Hayward
Ordered another hamper for our wedding anniversary this time. I have ordered some Christmas ones in the past and they have always been very good. This time did not disappoint. It was reasonably priced and delivery was on time.
The quality of the goods is always good and I can trust what I am buying. Would not hesitate to order again, or recommend to you. I can see me ordering for this Christmas and there is a gluten free option too.
I was delighted with hamper
I was delighted with hamper . It was for a family member for her 80th birthday. It arrived on the day that I had requested.
Delayed delivery
I paid for and selected delivery on a specific date. It was delayed over a weekend (without notice) and entirely missed the recipient before vacation.

Svar från Virginia Hayward
It was easy to order and ple ty to…
It was easy to order and ple ty to choose from I bought this Hamper for my daughters birthday she said it was. Very nice and she really enjoyed it . So thankyou to your company will certainly recommend and use again
My daughter was thrilled to receive her…
My daughter was thrilled to receive her Summer Hamper as a birthday gift. It was her first birthday as a new Mum and meant she could celebrate in style without any stress.
Gift itself was great
This was a gift for which I am told the contents were lovely, however, extra was paid for the postage but it wasn't delivered for another 2 days.
I also wrote out a message which was not received to say who it was from.
Delivery service and contents
I ordered this hamper as a morale pick-up gift for a friend who had just lost his wife of 20 years to a fast cancer. He received the hamper within a couple of days - service was very fast - and phoned me to say how much he was enjoying it. Five stars all round!
Always punctual and really good…
Always punctual and really good quality. I've used this company many times and would recommend to everybody
Prosecco & chocolates
Delivered when you said. My daughter in law loved her birthday present
Ordering all good
Ordering all good. Unfortunately the card which we filled in online was not put in the hamper so recipients did not know who it was from. So had to call them after 2 days of not hearing from them, as picture from delivery showed item left on doorstep. Disappointing as did not get an excited thank you call which I was expecting.

Svar från Virginia Hayward
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