I am a mortgage broker and have had a case with another provider for nearly 2 months which has been a nightmare for myself, the clients and the vendor of the property. I had never used Vida before and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really good experience dealing with Barry Lindsay at Vida Home Loans. Barry was the underwriter on a BTL limited company case and took the time to call and talk through the case with me. He picked u... Se mer
I'm a whole of market broker and the service I receive from VIDA is one of the best on market. To have an underwriter who actually speaks to you, understands and is proactive is worth its weight in go... Se mer
The Vida Premier Hub Support team are absolutely fantastic. They're always on call to support our clients' cases, deal with any issues quickly and efficiently, and are an absolute delight to speak... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.
Kontaktuppgifter
1 Battle Bridge Lane, SE1 2HP, London, Storbritannien
- 03300 246 246
- info@vidahomeloans.co.uk
- www.vidahomeloans.co.uk
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service from Vida
Excellent service from Vida, case offered in 2 days.
Underwriter Barry Lindsay has been amazing.

Svar från Vida Homeloans
Slow but positive outcome
Very little issues except slow unfortunately.
On both applications it took around 3 weeks.
However they offer a good amount of options to buyers with a complicated situation and my application was eventually accepted!

Svar från Vida Homeloans
Another great experience with Vida
Another great experience with Vida. The communication from Mark Beddows was fantastic and the timing was great!

Svar från Vida Homeloans
Criteria is good and ideal for the…
Criteria is good and ideal for the cases that are not straight forward and outside some norms.
Underwriting feedback is good, very efficient and friendly. I will be using VIDA again

Svar från Vida Homeloans
Great service from Vida
Great service from Vida - after having to re-submit the case, due to a client error - the underwriter (Raymond) picked the case up, assessed, cross referenced the original applicant, and was able to issue the offer on the same day. Excellent service, and the pro-activity is refreshing.

Svar från Vida Homeloans
Great service
Superb communication from the underwriter Anastasios, ensured I was fully up to date and able to manage client expectations

Svar från Vida Homeloans
Excellent service throughout the…
Excellent service throughout the application process being able to speak directly with underwriter makes the service very helpful and efficient. Well done

Svar från Vida Homeloans
Outstanding underwriting support – efficient and proactive
I recently worked with Mark Beddows on a case and the service was excellent from start to finish. The process was smooth, straightforward and handled with real professionalism.
Communication was clear and timely throughout, and Mark was proactive in progressing the application which helped us secure the offer very quickly. His approach made a real difference to the overall turnaround time and client experience.
A pleasure to deal with and I look forward to working together on future cases.

Svar från Vida Homeloans
Great Underwriting
Great underwriting experience from two underwriters recently. Mark was one of them - and all I can say is that from submission to offer super efficient and quick.
Both cases offered with no problems & in great timescales. Thank you!

Svar från Vida Homeloans
I dealt with Lisa Howarth on the…
I dealt with Lisa Howarth on the underwriting team and Lisa has been really helpful.

Svar från Vida Homeloans
Lisa was amazing!
Lisa was amazing!
Being able to speak directly to an underwriter saved myself and my client a lot of time. The team is so helpful, and provide quick responses. Great policy too!

Svar från Vida Homeloans
We had a great experience with Vidahome…
We had a great experience with Vidahome Loan. Once all the required documents were submitted, they progressed our case very swiftly and kept things moving without unnecessary delays. The valuation was carried out yesterday, and we were pleased to receive our mortgage offer today. The process was efficient, well-managed, and reassuring throughout. Highly recommended.

Svar från Vida Homeloans
Mortgage application
Mortgage application
Nazir Ahmed & Taslima Ahmed & Najmin bibi
Applied a Right to Buy Mortgage over 8 months ago with vida home loan and today they refused our mortgage by their underwriter the reason for decline the mortgage is because their were no sale in that block for the passed 5-6 years thats the reason for the mortgage decline this is a reddiculs reason we ever heard that a mortgage could decline if no sale were go through in a block the survey report was ok we paid survey fee & application fee mounting to nearly £700 pounds and now they are saying this is the issue for the mortgage decline no wonder they take all the fee upfront and rip you off with these extortion fees i am going to complain to FCA for the return of our survey fee and the application fee this company is disgraceful in ever corner and responding to a inquiries it take ages for them to get back seems like we are in stoneage Waiting & waiting for an update and then they make any sort of reason to decline your mortgage when we applied they said it will take 4-5 weeks from start to finish and after 8 months the decline our mortgage

Svar från Vida Homeloans
Great underwriter interaction
Application submitted and offered with Vida. I find their system easy to use and the underwriter contacted me by phone to go through any queries they had. Underwriter on this case was Patricia Muller who I can't fault. really happy with the service and the outcome

Svar från Vida Homeloans
Vida Home Loans was excellent
Vida Home Loans provided my client the exceptional and specialist service that he needed to make sure his deal was secured. Daniel Shaw as really good all the way through and made it seem very easy and was extremely helpful.

Svar från Vida Homeloans
"early product switch". watch out! you cannot change your mind
having done a "early product switch", advised by vida, rates have come down significantly. standard practice says that you can switch to another product if you have not yet completed the deal. Only NOT with vida. they will not allow a switch to an updated product even though we have not yet completed the earlier deal...

Svar från Vida Homeloans
App to offer quick and with no fuss
App to offer quick and with no fuss whatsoever. Clear underwriting requests and fair timescales. Our underwriter Barry was quick to to answer questions and to pick up the phone if he had any queries rather than ping ponging emails back and forth.

Svar från Vida Homeloans
As a broker using VIDA for the first…
As a broker using VIDA for the first time my experience could not have been better. From the very beginning speaking to Mobi who provides answers straight away to checking other bits with the guys at the V-Hub was a great experience finding out my client was a great fit for the criteria. After supplying everything my underwriter (Lisa) went above and beyond to help with the case and have surpassed my expectations in every single way. Never before have I felt the support like I have from any other Mortgage lender.
A fantastic experience from start to finish, nothing is too much trouble & very excited to be using VIDA in the future!

Svar från Vida Homeloans
Great Job!
Excellent communication, and helpful when issues were experienced. Phone calls to explain situation, and access to a great underwriter, Barry Lindsay, who was efficient, friendly and helpful, and took a pride in his work and the service being offered.

Svar från Vida Homeloans
Fantastic service
Fantastic service, look forward using this lender well recommended.

Svar från Vida Homeloans
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