Venture Omdömen 

Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I have tried contacting their customer services to try exchange or get a replacement net - no reply. Personally, the quality of the product itself and their lack of aftercare service wasn’t worth the price.

The delivery by DPD wasn't good, as I've experienced with them in the past, I don't want this to reflect on the company as my one year old grandson loves his playpen, it is very well made, great quality and worth every penny.

Prompt delivery
Value for money
Simple robust product

Arrived quickly, perfect condition

My next day delivery from DPD states each day it will be delivered then moves to the next day. I have not received the items. Now says Monday - do these items actually exist. Annoying as I could have bought from Amazon and I need by Tuesday at the latest.
Upgraded as product arrived and was well packed and great. A bit difficult to get some of the ends on 1st time (needing a good bash) but once up easy to change configuration - Mats are good too. It’s the delivery that was the issue BUT talking to the DPD guys that are working flat out from 4am and Royal Mail strikes have increased demand.

Product has not been delivered after 5 days from supposed delivery date! Not sure DPD even attempted to deliver to my house! DPD are now going to deliver to pick up point that is nowhere near where I live! Appalling service!

I received my order within two days ,great service .I have not opened yet as it’s a Christmas present for my great granddaughter

Gate didn't stand up to my dogs. Manufacturers need to realise that when they supply a gate with extensions the gate needs to be strengthened. Also, the pressure fit doesn't work as well as your good old Lindam gates.

Really poor experience. Struggled to assemble the parts which I thought was a faulty product or a fault with design. Customer service took a lot of emails and they are refusing to sort the return leaving me to arrange my own courier at my own cost. They asked for a photo which is useless to show the issue, then they said as I refused to provide evidence (by that time I just gave up with them) so am now trying to sort posting back to them. Will provide another review if they actually give me a full refund or not. Given the product is to help parents of young children you’d expect better customer service as a base level. Shame as product looks great on website

This company is extremely helpful and happily solved an issue I had recently regarding a refund.

100% efficient since A to Z. Strongly recommendee

Fast delivery, on time, excellent product. Pretty straightforward to put together and my grandson was super comfy in it. Needed to get him in to something bigger than the Moses basket and this was perfect .

Lovely, bright, attractive playpen, pieces can be added or removed for size. I bought this for my 5 month old as she has just started rolling. I was hoping it would fold completely flat when not in use so I would be able to store it behind the couch, but this wasn’t the case. On the plus side, it can be reshaped to suit whatever space there is in the room, and at full capacity there’s plenty of space for a baby to play. It’s pretty easy to set up once you get the hang of it - just make sure to knock the pieces firmly into place for safety reasons!!
When the baby’s crawling I will want to add pieces which will take up a lot of space it my small-ish living space and will have to keep building and dismantling but this should only takes a few minutes. Overall happy with my purchase!

Fast delivery - great play pen.

Excellent playpen, my little boy loves it!! Speedy delivery and easy to construct

Good quality product and faultless service.

Bought a second playpen for my daughter. Great value, well made.