10/10 customer service, every company should strive to be like Venture! I had purchased a travel pushchair from their website for a trip we had planned that upcoming weekend, however the incorrect ite... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Duo lite baby playpen , so easy to assemble and looks great , ten month old granddaughter loves it. Very well made and has a lovely mat that you can change the design pattern. Paid for next day deli... Se mer
Great dog gate except that our Lurcher puppy, now adolescent chews it alot which is a challenge for any gate. Unfortunately no separate parts for the gates but given money off voucher as we'd got thr... Se mer
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Venture UK is an award winning baby and toddler products brand based in the UK. With a wide range of products from baby playpens to pushchairs, car seats and much more, Venture designs and develops products made by parents, for parents all over the world!
Kontaktuppgifter
Unit 1, Block 1, Shenstone Trading Estate, Bromsgrove Road, B633XB, Halesowen, Storbritannien
- hello@venture-baby.com
- www.ventureuk.com
3,4
Medel
306 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order
Easy to order. Ordered on the Friday revived it on the Monday and it is amazing. Good quality and size and easy to put together !
14 november 2022
Excellent item
Excellent item , I needed it for my 11 puppies and couldn’t be more happier with it , strong great quality
15 november 2022
Omdöme utan inbjudan
Super fast delivery and fantastic…
Super fast delivery and fantastic product at a very affordable cost.
9 november 2022
Delayed delivery
Delayed delivery, instead of France my order was shipped to Ireland to finally come back to me in very poor conditions with damaged items!
15 november 2022
Amazing
Amazing! Bigger than I thought too fits perfectly where I wanted it too.
10 november 2022
Omdöme utan inbjudan
The best thing we have bought
The best thing we have bought for our small one. It's nice and big, sturdy and looks great. Watch out for the plastic stickers on the letters, we never knew they were on until our small one had ripped it off. The balls that came with them are great and our little one loves to play with them!
20 oktober 2022
I bought two playpens
I bought two playpens, one for ourselves (new grandson) and another for our daughter and son in law (the parents)
The product is great, but the website encourages you to sign up for emails and a 5% discount on any subsequent purchase - Venture UK did not honour this, stating that the product was already discounted - sharp practice I think
27 oktober 2022
best pram
Definitely one of the best prams I’ve ever used, has all the features you look for in a pram, company was quick to send and keep me updated
28 oktober 2022
I placed my order over the weekend &…
I placed my order over the weekend & hadn’t received my delivery by Wednesday so contacted venture who sorted the problem same day and I received my delivery by 11.30 the following morning. Great service
3 november 2022
Omdöme utan inbjudan
Really Pleased
Great price, Great quality, Really prompt delivery. Overall very pleased.
25 oktober 2022
very quick handeling of an oversea-order
i ordered the gate on Thursday the 13th as a safety-tool for our newest family-member .
the delivery was due for Friday 21st, but it came super quick in just 5 days .
i decided to order it directly from V-UK instead a 3rd-party-site because of the way the information like size and material was easy to see .
.
i can't really say much in sense of quality / durability of the gate itself, since it's less than a week in use, but I'm very pleased with the surrounding factors .
.
big thanks from me and my ( now 2 ) meowing overlords .
- sincerely Sebastian
19 oktober 2022
I had very bad experience with…
If you guys are not delivering to Canada then you had to confirm me on the day you receive my order details.I already asked them to refund me now your customer services asking me to wait for 20working days for refund that's too much.its already one and half month if you could not deliver my order then please refund me as soon as possible. Thanks.I had very bad experience with venchery. I ordered on 5th September and they said that they emailed me when my order has been shipped but I didn't receive any email or other information after wait of 15days I again email them they replied that they had alot of orders that's why delay in delivery my order will be delivered on 16th October but I still don't receive my order. Now I emailed them about refund me but they are not responding.plesse don't waste your money with this company.
15 oktober 2022
Omdöme utan inbjudan
Svar från Venture
Hi, We're sorry to hear you've had an issue with the delivery of your item. In order to get this resolved for you could you please contact our customer service team - hello@ventureuk.com
(Updated)
Refunds are usually processed within 7 working days, again could I please ask that your email our customer services team with your order number and we will look into this as a matter of urgency.
I can see that you are based in Canada, we do not ship items to Canada and have no options for customers to order to Canada currently.
(Update 2)
Hi, We do not confirm delivery details before sending orders. Could you confirm the item that was purchased please?
Please email hello@ventureuk.com
Satisfied customer
Speedy and efficient ordering and delivery service.
Haven’t yet opened and assembled the carrycot but not expecting any problems due to the well packaged order.
So far I cannot fault anything
17 oktober 2022
Omdöme utan inbjudan
Transaction all good but no phone number
Transaction all good. Quick response to emails. The only downside is that there is no telephone number. I don't usually deal with companies that don't have telephone support.
16 oktober 2022
Omdöme utan inbjudan
Venture Duo playpen with mat and balls
Brought the venture duo for my 7 month old. Could not fault the service was able to order the item the very next day after placing the order. The playpen is very sturdy. Found it abit difficult to fit the mat in as the edging I had received had too many diagonal design. I also received an extra tile. Other than a slight gap between the mat and flooring my little one seems to enjoy playing inside and is building his skills to crawl.
13 oktober 2022
Omdöme utan inbjudan
Xxxx
For me, the Nebula Metro stroller is great. The large circle is easy to drive in the Tetene.
Delivery next day
14 oktober 2022
Omdöme utan inbjudan
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