Placed an order for a playpen. There was an issue with Evri delivering to a local collection point. Contacted Venture, they said they would investigate, and have subsequently gone quiet. Product has... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Duo lite baby playpen , so easy to assemble and looks great , ten month old granddaughter loves it. Very well made and has a lovely mat that you can change the design pattern. Paid for next day deli... Se mer
Great dog gate except that our Lurcher puppy, now adolescent chews it alot which is a challenge for any gate. Unfortunately no separate parts for the gates but given money off voucher as we'd got thr... Se mer
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Venture UK is an award winning baby and toddler products brand based in the UK. With a wide range of products from baby playpens to pushchairs, car seats and much more, Venture designs and develops products made by parents, for parents all over the world!
Kontaktuppgifter
Unit 1, Block 1, Shenstone Trading Estate, Bromsgrove Road, B633XB, Halesowen, Storbritannien
- hello@venture-baby.com
- www.ventureuk.com
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick delivery
26 maj 2023
I bought the amazing Nebula pushchair…
I bought the amazing Nebula pushchair back in April and now just a few days ago I had a little bit of a problem with the seat unit as it stopped reclining, I sent an email to this absolutely lovely company and within a couple of hours I got a response saying I would get a replacement. I got one today, literally next day delivery. I have never dealt with a better company, amazing customer service and I am absolutely in love with this pushchair, it's stylish, modern, lightweight, easy to push and the material is of an amazing quality, I cannot fault it in any aspect. Will definitely buy from Venture again and already spread the word with my friends and family to purchase from them. Lovely experience so I had to leave a lovely review too. Very happy!!!
7 juni 2023
Omdöme utan inbjudan
Great product
Great product, easy order and speedy delivery.
Thank you for making it so simple for parents!!
14 maj 2023
Caution! Many different incompatible sizes.
Was not obvious from the website which panels fit with which. I've now managed to end up with all three versions and none of them fit together as I wanted to make one large enclosure. Two of them are millimeters apart! Why would you make it so none of them fit together.
21 maj 2023
Svar från Venture
Hi Peter
We sincerely apologize for the inconvenience and frustration you encountered while attempting to assemble our panels. We understand how important it is for our customers to have clear information on product compatibility, and we regret any confusion caused.
At Venture, we strive to provide detailed information and assistance to our customers, ensuring a seamless experience. We deeply regret that our website did not clearly indicate which panels fit together for your specific enclosure requirements. We acknowledge that this lack of clarity resulted in you purchasing three different versions that are incompatible when assembled as desired.
We value your feedback and would like to resolve this issue promptly. Could you please reach out to us via email at hello@ventureuk.com? We would appreciate the opportunity to understand your specific needs and explore possible solutions to rectify the situation. Our team is dedicated to finding a resolution that meets your expectations and ensures your complete satisfaction.
Once again, we apologize for the confusion and inconvenience you have experienced. We genuinely appreciate your feedback as it helps us identify areas for improvement and ensures a better experience for our customers moving forward. We eagerly await your email and assure you that we will do our utmost to make things right.
Really efficient and fast delivery
Really efficient and fast delivery ! My son broke the door panel of his playpen first generation , I was correctly guided to order it ! The only bemol is the fact that we haven't received the stickers...
17 maj 2023
Love this pram
Love this pram. Modern, stylish, lightweight and super easy to use!
I did a lot of research on finding the perfect stroller for my 1 year old. The Venture Aura stood out by a mile. Lightweight, easy to pop together, one press of the buttons and it collapses to a small size to pop in my car boot. Love the grey sunshade, the coffee cup holder and the rain over. Wish they did a cosy toes that came with it! I did have a concern about the pram but it was sorted very quickly and reassured. Looking forward to using this on our upcoming family holiday.
1 maj 2023
came So quick it is also a beautiful…
came So quick it is also a beautiful pram and so easy to push . I love it !!!
24 april 2023
Il box è arrivato in Italia dopo 10…
Il box è arrivato in Italia dopo 10 Giorni, sono molto soddisfatta del mio acquisto perché è arrivato velocemente. Il box è molto solido e robusto, bello esteticamente! secondo me il più bello di quelli in commercio a livello di qualità! Grazie Venture Uk!
10 april 2023
Quick delivery
Next day delivery- impressive. A bit stiff to put up the foldable playpen but we’re hoping that gets easier with use. Seems sturdier than we expected so glad we bought it.
14 april 2023
Fantastic item
Fantastic item, fast delivery. Really impressed. My son loves it and is safe and secure
13 april 2023
I ordered a play pen and it was…
I ordered a play pen and it was delivered free the next day, the product was exactly what I was looking for and great quality and cheaper than other places. I would definitely order from this company again and recommend it to others.
14 april 2023
Omdöme utan inbjudan
delivery was so quick order to Ireland…
delivery was so quick order to Ireland took less than two days really impressed great price also !!
2 april 2023
Great Product
The play pen is very high quality and very easy to assemble, it’s perfect for our baby. The playpen came the next day and was delivered on time.
12 april 2023
Omdöme utan inbjudan
Our kid loves it!
5 april 2023
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