Veganstore Omdömen 

76
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent, used them twice now and both occasions packages were promptly posted and arrived by dpd , packaging was the best I’ve seen , every item was well protected with fancy cardboard protection. E... Se mer

Betygsatt 1 av 5 stjärnor

The customer service is extremely bad in Vegan Store. I don’t think I shop from them again. My emails are ignored. There is no contact number to call this company. I regret that I shopped from them b... Se mer

Betygsatt 5 av 5 stjärnor

As always, top quality products. Arrived as planned. First time trying the new tortellini and reading the instructions, it says use 2.5 litres of water. I don't have a pan that big, but using 1.5 l... Se mer

Betygsatt 2 av 5 stjärnor

Order did not arrive from courier on Saturday. Waited in all day. Waited till Monday as hadn't heard anything email response from vegan store was "just wait a bit longer evri bit slow " emailed back s... Se mer

Företagsinformation

  1. Livsmedelsbutik
  2. Leverantör av livsmedelsprodukter

Skrivet av företaget

veganstore.co.uk was the UK’s first independent retailer of vegan products online. At the forefront of the vegan revolution since 2000, shipping the best in vegan products around the world from all across the UK to Australia, America and the Far East.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

76 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(76)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent

Excellent, used them twice now and both occasions packages were promptly posted and arrived by dpd , packaging was the best I’ve seen , every item was well protected with fancy cardboard protection. Excellent price for the items too. Definitely will be using them again.

17 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The customer service is extremely bad…

The customer service is extremely bad in Vegan Store. I don’t think I shop from them again.
My emails are ignored. There is no contact number to call this company. I regret that I shopped from them because you cannot talk to anyone if there is an issue.

16 oktober 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Order did not arrive from courier on…

Order did not arrive from courier on Saturday. Waited in all day. Waited till Monday as hadn't heard anything email response from vegan store was "just wait a bit longer evri bit slow " emailed back stating that I was disappointed with their lack of interest especially bearing in mind the delivery cost and was amazed to be told "all companies the same we keep complaining but beyond our control". I didn't need the products quickly but tone and general disinterest means I won't be shopping with them again. Amazon sell the products and this is why people use them. I had two other deliveries on Saturday both courteous and on time.

16 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad experience…

My first order of tinned products was delivered to me damaged, food spillage and wet package. Seems there is no customer service, as there was no reply to my email complaint. No phone number on their website, either. Terrible service from a company claiming to be vegan. Do not recommend!

8 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Be very careful when ordering

Be very careful when ordering - we were sent vegan chocolate bars that only had a month left on the sell by, and were stale. The ginger loaf was also stale and the box looked like it had been ticked around by a Sunday league football team 😅. They have also not dealt with the complaint at all 😞

24 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shame there isn't a zero star option as…

Shame there isn't a zero star option as I would have used it! I placed one order with this company which never reached me, and due to atrocious customer service including refusal to refund until package that had gone missing in transit arrived back with them, I escalated to a chargeback with my bank which was successful. I am hoping that recent positive reviews are an indication that they have improved, but having had my fingers burned and a lot of stress as a result, I wouldn't use this company in future.

2 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Nothing has been delivered at all

Ordered over £50 worth of food over 8 days ago, still no delivery, no customer service line to call. Had to email twice and wait 4 days for a reply that didn't offer any help or clarification. Now I'm having to raise a case with my bank. Avoid these fraudsters

29 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great selection of vegan products

Great selection of vegan products! I placed an order on a Sunday night in February and it arrived promptly on the Tuesday. It was well packaged but a bag of crisps had popped in transit. I contacted them on Tuesday night and they responded the following morning and issued a refund within a couple of days. Their waste not box was great value!

19 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So many treats to choose & quick delivery

Great selection of products, I ended up with more treats in my cart than I planned as there are lots to chose from! Their zero alcohol prosecco is a guilt free treat! Delivery was really quick and came boxed in recycled packaging with the tins boxed separately so that they didn't damage any chocolate bars!

28 mars 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good but needs more customer service

Choice was good, next day delivery didn’t occur. Sent an email to Veganstore but never received a reply. The parcel arrived in time but more communication and clarity in cut off times for next day may be helpful (unless I just had a man look). All in all an ok experience.

17 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delicious Thick hot chocolate

I absolutely love this hot chocolate so I always buy it as a special offer , with squirted cream , marshmallows and you get a chocolate bar too , really good value. All of these goodies are so yummy. At the end of the day it’s like giving myself a lovely warm cosy hug .

21 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always lovely!

Had my second delivery from the Veganstore and I'm just super amazed with everything. Everything was delivered I couldn't ask for anything better.

A really sweet touch is that they didn't have Sea salt hummus chips so they replaced it with sea salt plantain chips and they added an extra bottle of alpro coconut milk whether that was a mistake or they put it in there because of not having sea salt hummus chips in stock but it was lovely thank you so much.

I'll be ordering again very soon! Keep up the good work.

24 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cruelty free gift range.

Fast delivery.
All items, some fragile wrapped and protected well with recycled materials.
Wallet friendly.
Wide variety of gifts for Mothers Day and Easter.
Companies like this make it easy being Vegan.
Cruelty free power!

25 februari 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer