Absolutely awful company and customer service, same as all the other Sports Direct companies. Cancelled orders, not able to contact anyone, paid for next day delivery for a birthday gift and not recei... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After reading some reviews I am absolutely shocked … I’ve been using this company for a long while and I never ever had any issues in term of getting the wrong product or even in term of returning... Se mer
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with imm... Se mer
Företaget har svarat
Truly a great company to order from. Probably the best online fashion shop out there. Purchased a pair diesels at great price that arrived super quick. But that’s not the best bit…. They were packed i... Se mer
Företagsinformation
Om Van Mildert
Skrivet av företaget
Van Mildert is an award winning premium fashion retailor stocking a range of designer womenswear & menswear, footwear and accessories.
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
(All Times are GMT)
Contact us via Customer CareKontaktuppgifter
Unit A, Brook Park East, NG20 8RY, Shirebrook, Storbritannien
- www.vanmildert.com
4,3
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous speedy service
Fabulous speedy service, goods beautifully packaged. Thank you Van Mildert 😍
20 juni 2022
Svar från Van Mildert
Good afternoon,
Thank you for leaving your review.
We're happy to hear that you are enjoying your recent order and that it arrived
promptly.
We look forward to your next purchase with Van Mildert.
Kind regards
Jamie
Customer Service
Very impressed with the service.
19 juni 2022
Svar från Van Mildert
Hello,
Thank you for leaving this review.
We are happy to hear you are pleased with the service received.
We are looking forward to you shopping with us again.
Kind Regards,
Rebecca
Customer Care
Incorrect order
The original order was ok but I decided to return the jacket for a different colour and smaller size but today you resent me the same colour jacket, although I clearly stated on the return form what I wanted, so now I have to send it back AT MY COST BECAUSE OF YOUR ERROR, so I will be asking for a full refund and taking my business elsewhere..
16 juni 2022
Svar från Van Mildert
Good Afternoon,
Thank you for leaving this review for us.
Its great to see you are happy with your purchase made with us at Van Mildert.
Please enjoy the rest of your evening and we hope to hear from you again
shortly.
Kind regards,
Jessica
Customer support.
Brilliant service
Can’t fault!
Easy to order, very quick and kept upto date with texts or emails throughout. Delivered quickly and packaged well.
9 juni 2022
Svar från Van Mildert
Good Afternoon,
Thank you for taking the time to leave us a review.
We're pleased to hear that you were satisfied with our service from start to
finish!
We look forward to your next purchase with Van Mildert.
Kind Regards
Janine
Customer Services
Great selection of products
Great selection of products
highly recommended
I will definitely buy again and again & again :)
4 juni 2022
Svar från Van Mildert
Hi,
Thank you for taking the time to leave a review with us today.
I am pleased to hear you are happy with your item and service provided on your
experience with us.
I hope you shop with us again soon. Have a great day!
Kind regards,
Olivia
Svar från Van Mildert
Hi Will,
Thank you for taking the time to leave us a review.
We're pleased to hear that you are happy with your product and look forward to
your next purchase with Van Mildert.
Kind Regards
Janine
Customer Services
perfect
perfect items and nice prices. all my orders come in nice condition with no problem at all
30 maj 2022
Will not use anybody else brilliant…
Will not use anybody else brilliant wuality great service
27 maj 2022
Svar från Van Mildert
Good Morning.
Thank you for your review.
Its great to hear you are very pleased with our service.
We hope to see you shopping again with us soon at Van Mildert.
Please enjoy your weekend!
Kind regards,
Jessica
Customer support.
Good price, fastest delivery ever.
Lovely Stone Island down jacket bought for half the original RRP. Ordered just after 9pm and delivered by 11am the following day (DPD are the kings of reliable delivery and worth paying a few quid more for)
24 maj 2022
Svar från Van Mildert
Hi Jon,
Thank you for taking the time to leave this review; We're pleased to hear you
are satisfied with the product and services you have received.
Kind regards,
Van Mildert Customer Service
T-shirt true fit to size good service…
T-shirt true fit to size good service on process zero complaints.
24 maj 2022
Tracking threw me off but it would not…
Tracking threw me off but it would not keep me from buying from you
23 maj 2022
Svar från Van Mildert
Hi Trustpilot,
Many thanks for taking the time to leave a review.
We are extremely pleased to hear of your satisfaction with the service received
from us.
Hopefully this experience will inspire you to continue shopping with Van Mildert
in the future.
Kind Regards,
Liam
Customer Support
Svar från Van Mildert
Hi Sergio!
Thank you for taking the time to leave us a review, we really appreciate your
feedback.
We hope you enjoy your order and we look forward to seeing you again :)
Kind Regards,
Sam
Customer Support
5 stars because had no problems and…
5 stars because had no problems and delivery was fast
18 maj 2022
Svar från Van Mildert
Good Evening,
Thank you for taking the time to leave us a review.
We're pleased to hear that our delivery service exceeded your expectations.
We look forward to your next purchase with Van Mildert.
Kind Regards
Janine
Customer Services
Excellent delivery and service.
17 maj 2022
Items was not as described
Items was not as described, purchased a hoodie was not the one I ordered sent different item same label, purchased another item described as triple black however when received was navy.
16 maj 2022
Svar från Van Mildert
Hi,
Thank you for taking your time to leave this review and feedback.
I'm extremely sorry to hear about your experience and do apologise. So we can
discuss this further, I have reached out to you using the Trustpilot 'Find
reviewer' tool.
I hope to hear from you soon!
Kind regards
Cory
I ordered a Belstaff hoodie which…
I ordered a Belstaff hoodie which arrived three days later which was great
When I opened it up the hoodie was damaged so it had to be sent back which required recorded post which was £8 pounds
Then later I was told that it was out of stock and I would get a refund for my original purchase, so no hoodie and it cost me £8 pounds for the whole experience 😡
15 maj 2022
Svar från Van Mildert
Hi Scott,
Thank you for taking the time to leave this review.
I am sorry to hear about the experience with your order.
I have now reached out for contact details to allow me to assist.
Kind Regards,
Maddie
Customer Service
Very good shirt nice fit fast delivery
15 maj 2022
Svar från Van Mildert
Hi Trustpilot,
Thank you for taking the time to leave a 5* review.
We are extremely pleased to hear of your satisfaction with the product and
overall service received.
Hopefully this experience will inspire you to continue shopping with Van Mildert
in the future.
Kind Regards,
Liam
Customer Support
Excellent company
Fantastic company, ordered some clothes and delivery was a lot quicker than quoted too. Their prices are superb. Will definitely be purchasing from again. Highly recommend.
12 maj 2022
Svar från Van Mildert
Hi David,
Thank-you for leaving this review.
We are so glad to hear your are pleased with your purchases and that your order
arrived quickly!
Thank-you for shopping with Van Mildert.
Kind regards
Abbie
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