VANCARO Omdömen 

410
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

J'ai commandé des boucles d'oreilles et deux pendentifs et un pendentif offert par mon conoint depuis plus de 4 ans, en prenant soin des bijoux ils sont intact et la galvanoplastie est de qualité auss... Se mer

Betygsatt 5 av 5 stjärnor

My new favorite place to buy gifts for my mom and niece. Beautiful jewelry, excellent prices, and never any issue with shipping. In fact, everything we've ordered has come sooner than promised. Mom... Se mer

Betygsatt 1 av 5 stjärnor

Partner bought me a jack skellington ring stamped 925 taken to jewelers to be resized NOT real silver . Abosulte rip off company could get simular ring off temu at a fraction of the cost. Keep your mo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Vancaro is the real deal! I was a bit hesitant to order online, opting rather to personally hold and view jewelry to purchase, but the pictures of their jewelry looked so amazing, I had to give it a s... Se mer

Företaget har svarat

Företagsinformation

  1. Smyckesbutik
  2. Klädbutik

Informationen kommer från olika externa källor

Discover VANCARO unique designer rings, promise rings, engagement rings. Perfect gift choice. Free Shipping! Be stylish & be yourself!


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

410 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(410)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

These folks are the best

These folks are the best! Most of the time you cannot get in touch with a company after you buy it. This one stayed in contact the whole time. I will always buy from them. Elsa was the best!

23 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thrilled!

The rings I received are beautiful! I thought they would be very thick, but they are a perfect size. Gorgeous quality and arrived on time. I will definitely be ordering from Vancaro again. Thank you!

22 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bijou absolument magnifique

Bijou absolument magnifique, en tout point conforme à la vision que l'on en a sur le site.
Malgré les perturbations du à l'épidémie de Covid-19, la livraison a été très rapide et parfaite. Son suivi est parfait.

19 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Repeat customer

Repeat customer here. Vancaro has great products and great customer support. Will continue to shop with Vancaro as they have a great selection of products at even greater prices.

18 februari 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Stones are mismatched

Stones are mismatched. All are supposed to be red and 1 stone out of 7 is a different color. They are fake which I understand, but that would lead me to believe it would be easier to at least make them match each other. Customer service was good...just wish the quality was better for $130.

17 februari 2021
Omdöme utan inbjudan
Logotyp för VANCARO

Svar från VANCARO

Hi Blaire,

We are so sorry about the issue. I appreciate it that you could update pictures to show the problem? We will figure out the problem and help fix it.If it’s possible, please highlight the defective parts in the pictures.

If you need any further assistance, please feel free to contact us, and we will reply to you within 1 working day. Thanks a lot for your understanding and time.

Elsa Regards!
Customer Service Team
Email us:service@vancaro.com
Chat with us:m.me/vancarojewelry

Betygsatt 5 av 5 stjärnor

Excellent customer support who updated…

Excellent customer support who updated me at every step of the delivery process. Also inquired about how happy I was with the purchase and if they could help more in any way. That is on top of the great necklace. My wife loved it. Thank you.

17 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am absolutely SMITTEN

I am absolutely SMITTEN! The necklace is GORGEOUS ... it’s CREEPY/SEXY/COOL! The service and delivery and packaging were ALL perfect! Thank you, you NEVER disappoint!( wishI could post a pic)
Sincerely,
Elizabeth F.

17 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My wife loves this ring

My wife loves this ring
She has a ton of jewelry and is very picky what she wears. Her wedding set is a Nexus diamond and this compares pretty close to that. Service was excellent as we had it on our front porch in six days. Any questions I've had have been answered right away and fully and wanted to make sure we were happy and we are.

16 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service - fast delivery, that they follow up on to make sure your order arrived!
products are extremely well made and my wife has a number of items and keeps adding more!

16 februari 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The ring was exactly what I was…

The ring was exactly what I was expecting. It was shipped very quick. It was given as a Christmas gift and once it was opened it was realized that I ordered the wrong size. They were quick to respond to my issue and gave very detailed instructions on what I needed to do. The wait to get the right size was a bit long but it was because that ring and size were on back order. If the return was quicker would have given 5 out of 5. Sender was quick with responses and easy to work with. I would use them again any time with no worries.

11 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do Not Purchase from Vancaro!!

My soon to be son in law bought my daughter a ring from here. It was over $100 so we at least expected it to last a little while. However she's only had it 2 months and the black is gone!! There should be something on the website stating these rings are more costume than engagement or daily wear. Vancaro, you can post your little robotic response about the playing, sterling silver, etc. But we all know you are scammers. Really sad because now the ring he proposed with, that should have been something she could pass down is ruined & they cant get that back. Hope your CEO sleeps good at night knowing he's a crook!!!

4 februari 2021
Omdöme utan inbjudan
Logotyp för VANCARO

Svar från VANCARO

Hi Johnson,

I'm sorry that I can't confirm your order with your current information. Would you please update the order number(starts with 6/2/W), buyer's name, zip code, or phone number? It‘s best to provide the email address attached to the order.

I appreciate it that you could update pictures to show the item's current condition? We will figure out the problem and help fix it.

If you need any further assistance, please feel free to contact us, and we will reply to you within 1 working day. Thanks a lot for your understanding and time.

Elsa Regards!
Customer Service Team
Email us:service@vancaro.com
Chat with us:m.me/vancarojewelry

Betygsatt 2 av 5 stjärnor

I recieved the ring and found it…expensive for silver,CZ, and cheap plating.

I recieved the ring and found it beautiful. It is sterling silver with rose gold. Now i happen to also be wearing a black hills gold ring with the same rose gold past down in the family from my Grandma. The rose gold is still as good as ever. Now my wedding ring from vancaro lost all of the rose gold within a year. I still find it pretty so i gave them 2 stars. If you want a lasting ring i would go somewhere else. Way to much to spend on Sterling silver and CZ plus cheap plating.

2 februari 2021
Omdöme utan inbjudan
Logotyp för VANCARO

Svar från VANCARO

Hi Mandy,

We're so sorry about the issue. Please kindly know that most of our items are made of international standard 925 sterling silver, and some items are plated with a layer of other colors to reach a better design, which means that the orders are not the color on their own, and the original color is silver.

At present, because of the limitation of the electroplating process for the colored silvery items, the colored coat may wear and tear with the continuously wearing, and they may expose the silver color of the original color. Please kindly understand it's inevitable for the colored silver items, and generally, it does not belong to quality problems. Regarding this issue, we also explained it in detail on the product page.

If you mind this, it's recommended that you could consider the items in silvery color, generally, it lasts longer, you could contact us for a coupon. On the other hand, we can use 14K real rose gold to customize the ring, the color will be permanent.

If you need any further assistance, please feel free to contact us, we will reply to you in one working day. Thanks a lot for your understanding and time!

Elsa Regards!
Customer Service Team
Email us:service@vancaro.com
Chat with us:m.me/vancarojewelry

Betygsatt 1 av 5 stjärnor

J'ai commandé un bijou pour ma femme et…

J'ai commandé un bijou pour ma femme et je l'ai reçu vers le 6 décembre; n'aimant pas ce bijou j'ai demandé par mail un retour avec photos à l'appui.J'ai eu une réponse comme quoi ils avaient bien reçu ma demande et celle-ci était traité sous un numéro qu'ils m'ont communiqué.Après plusieurs relances de ma part pour savoir les démarches à effectuer plus de nouvelles.
Je demande donc un remboursement mais cela a plutôt l'air de les déranger puisqu'ils dédaignent de me répondre.
Je ne recommande pas du tout ce site et vu les commentaires sur le Net je m'abstiendrais de recommander chez eux.

6 januari 2021
Omdöme utan inbjudan
Logotyp för VANCARO

Svar från VANCARO

Bonjour Xavier

Je suis désolé que vous n’ayez pas reçu nos e-mails. Nous avons répondu à vos courriels le 10 décembre 2020, 22 décembre, 29 décembre, 30 décembre et 5 janvier 2021, et avons inclus l'adresse de retour.

Si vous ne trouvez toujours pas nos e-mails, pouvez-vous les vérifier dans les dossiers spam et publicité? Si vous ne trouvez toujours pas notre e-mail, vous pouvez nous contacter sur Messenger, merci beaucoup pour votre compréhension et votre temps.

I’m sorry that you did not receive our emails. We replied to your emails on Dec. 10, 2020, Dec. 22, Dec. 29, Dec. 30, and Jan. 5, 2021, and included the return address.

If you still can't find our emails, could you please check them in the spam and ad folders? If you still can’t find our email, you could contact us on messenger, thanks a lot for your understanding and time.

Vancaro service team
Email us:service@vancaro.com
Chat with us:m.me/vancarojewelry

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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