The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... Se mer
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Easy process, friendly sales advisor in Ben. Very impressed with service and ease of ordering.
Fantastic communication from all of the team at Vanarama, especially Shabs who mainly dealt with myself. No pressure on selling to yourself, with the best deal possible that they could find for you. E... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League
Kontaktuppgifter
Mark Road, HP2 7BW, Storbritannien
- www.vanarama.com
4,7
Utmärkt
8 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
excellent customer service and very…
excellent customer service and very helpful through the whole process
12 januari 2026
Svar från Vanarama
Hi Darren,
We are happy to hear that our customer service was excellent and helpful for you during the entire process. We appreciate your positive feedback!
Thanks,
Lauren
Seamless process
Cannot fault their service; efficient, professional, very competitive and done with a smile. An excellent experience.
12 januari 2026
Svar från Vanarama
Hi there,
We're happy to hear that you had such a positive experience! It's wonderful to know our efficient and professional service met your expectations. Thank you for your feedback.
Thanks,
Lauren
At the moment it'd been relatively…
At the moment it'd been relatively simple and easy transaction.. yet to to receive paper work for signing..Rod
10 januari 2026
Svar från Vanarama
Hi Rodney,
We're glad you found the transaction simple. We will ensure the paperwork reaches you promptly for signing. Thank you for your feedback and your patience.
Thanks,
Lauren
Svar från Vanarama
Hi Afron,
We're happy to hear that you found our service excellent, friendly, and professional. Thank you for your positive feedback; we appreciate it.
Thanks,
lauren
Very speedy response and excellent deal…
Very speedy response and excellent deal sourced. Good communication and very helpful advisors
5 januari 2026
Svar från Vanarama
Hi Joanne,
We're happy to hear that you received a speedy response and a great deal. We're also glad that our advisors were helpful and provided excellent communication!
Thanks,
Lauren
Svar från Vanarama
Hi There,
We appreciate your feedback and are here to support you during the wait for your new car in the coming weeks.
Thanks,
Lauren
Very quick and easy experience :)
23 december 2025
Svar från Vanarama
Hi Michael,
We're glad you found the experience quick and easy. Thank you for your positive feedback; we appreciate it a lot.
Thanks,
Lauren
Easy and quick
The experience was very easy and quick with everything explained fully.
23 december 2025
Svar från Vanarama
Hi Stuart,
We're happy to hear that your experience was easy and quick, and that everything was explained fully. Thank you for your positive feedback!
Thanks,
Lauren
They do not deserve 1 star
They do not deserve 1 star, a terrible company and customer service and experience We lease 5 vans with alleged maintenance contract. Van go into limp mode forcing drivers off road and to book service. Can never get a service booked takes weeks, they hire a car to you for 7 days and then its tough luck, no van!!!!!!!!!!
23 december 2025
Omdöme utan inbjudan
Svar från Vanarama
Good morning, thank you for taking the time to leave feedback.
We are sorry to hear you have been experiencing issues with your vehicles and would like to look into this for you.
Please could you provide further information and I will escalate.
Thanks,
Lauren
Svar från Vanarama
Hi Andrew,
We are happy to hear that you found our service to be enthusiastic, efficient, and professional. Thank you for your positive feedback!
Thanks,
Lauren
Very helpful
18 december 2025
Svar från Vanarama
Hi Jimmi,
Thank you for the positive feedback; it truly means a lot to us.
Thanks,
Lauren
Ben Haghi and Muheed Ali have been…
Ben Haghi and Muheed Ali have been super helpful in helping me make my mind up about my new lease contract. I’ve leased with Vanarama for nearly three years now and, was initially a bit apprehensive about entering a new lease agreement. Ben and Muheed quickly put me at ease though and reassured me with their great salesmanship and advisory skill sets. I was clearly informed of my options and, my questions were answered informatively.
In the end, I felt comfortable with the decision I made and I hope they are acknowledged for their great salesmanship after helping me secure my new lease.
18 december 2025
Svar från Vanarama
Hi Ibrahim,
We're happy to hear that you had a positive experience! It's great to know that our colleagues were helpful and reassuring while assisting you with your new lease contract. We appreciate you highlighting their salesmanship and advisory skills. Thank you for your feedback.
Thanks,
Lauren
Svar från Vanarama
Hi Tim,
We're glad to hear that our team communicated effectively. Thank you for your positive feedback; we appreciate it greatly.
Thanks,
Lauren
After being knocked back by two lenders…
After being knocked back by two lenders the call handlers were persistent and eventually got accepted third time lucky by a lender, can’t thank them enough they were brilliant
16 december 2025
Svar från Vanarama
Hi there,
We're happy to hear that our call handlers were persistent and helpful in getting you accepted. We appreciate you sharing your positive experience and thank you for your feedback.
Thanks,
Lauren
Easy to deal with and always answer the…
Easy to deal with and always answer the phone look forward to getting my new van
12 december 2025
Svar från Vanarama
Hi there,
We're happy to hear that you had a positive experience! We appreciate you mentioning our responsiveness and look forward to getting you your new van.
Thanks,
Lauren
Very smooth process
Very smooth process, worked around times that I was available. No issues with using them in the future
14 december 2025
Svar från Vanarama
Hi Stephen,
We're happy to hear that the process was smooth and accommodated your availability. Thank you for your positive feedback; we appreciate your willingness to use our services again.
Thanks,
Lauren
So far had a really good experience
So far had a really good experience. Only ordered the car last week so not delivered yet. The team on the phone were very efficient & friendly.
12 december 2025
Svar från Vanarama
Hi there,
We're happy to hear that you had a positive experience with our team! We appreciate your feedback and hope you enjoy your car once it's delivered.
Thanks,
Lauren
Easy & efficient
Easy people to deal with , quick & efficient as have been in past lease deals involving other vans & cars .
13 december 2025
Svar från Vanarama
Hi Nick,
We're happy to hear that your experience was quick and efficient, as it has been in the past. Thank you for sharing your continued positive feedback with us.
Thanks,
Lauren
Svar från Vanarama
Hi Sharon,
We're glad you enjoyed your experience with our staff and deals. Thank you for your positive feedback; we appreciate it greatly!
Thanks,
Lauren
Svar från Vanarama
Hi Lesley,
We're happy to hear that you found our service helpful and efficient. We appreciate your positive feedback and thank you for sharing.
Thanks,
Lauren
Detta är Trustpilot
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.