Fantastic service from the staff in store. My carpet had to be ordered in and was and fitted within a week, very punctual and fitting was done very well by Naz.
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Det här tycker kunderna
Fantastic service and great staff Went into the shop with measurements in feet (I’m old school) they did not fuss and converted it across and got me a great off cut to fit my bedroom can’t recommend... Se mer
Företaget har svarat
Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next. Happy customer. Will recommend. Jennifer stubbs
Företaget har svarat
Highly recommend. The salesman was very professional and extremely helpful in helping us choose our carpet. The carpet fitter, Naz was very polite, respectful and very friendly. He did his job extreme... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Skrivet av företaget
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Kontaktuppgifter
5 Corporation Street, CV11 5AG, Nuneaton, Storbritannien
- 024 7632 0333
4,1
Bra
114 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mixed experience
I had a great initial experience with the store team and the estimator; both were helpful and professional. The vinyl itself is excellent quality, and I’m very happy with the product choice. However, the installation didn't live up to the same standard. The fitter was quite unfriendly, and the finish is disappointing. Specifically, a thin strip was used to fill a gap, and one corner is curling up the wall rather than being flush. Great product, but the fitting service needs improvement.
13 december 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hello, thank you for taking the time to leave a review.
We're so pleased to hear that you recieved such a positive & professional service when in our Nuneaton store and you're happy with the qaulity of your new vinyl.
However we're disappointed to hear that you found the independent fitters to be unfriendly and you're not satisfied with the finished results. We take all customer feedback very seriously and use it as an opportunity to improve our service. Please contact the store directly regarding the curling of the vinyl so they can investigate this and come to a resolution.
We apologise again for any inconvenience and thank you for your patience.
Kind Regards
The United Team
Highly recommend
Highly recommend. The salesman was very professional and extremely helpful in helping us choose our carpet. The carpet fitter, Naz was very polite, respectful and very friendly. He did his job extremely well and was hard working and respected our property. Will definitely use agai
16 januari 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi, thank you for taking the time to leave such a kind review.
Its great to hear that our Nuneaton store could help you find the best suited carpet for you and your home. We're so glad you found the fitter to be Polite, respectful and very friendly.
We look forward to assisting you again in the future. Take care.
Great from start to finish
Great from start to finish. We had our bedroom and stair carpet fitted. Ordering was easy, staff were helpful with expected delivery and fitting dates.
Fitters were amazing! Professional, fast and lovelyb
Highly recommend!
23 december 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hello Melissa, thank you for taking the time to leave our Nuneaton store a review.
Its a pleasure to hear that the team could make your experience with us a great one from start to finish and the fitter were amazing, professional and fast.
Thank you so much for the recommendation. Have a wonderful day.
Extra helpful showroom staff
Bought and installed really quick. Showroom people were really helpful and not over salesy. They went to special effort to help me with my delivery slot which I was really grateful for. Thank you
27 november 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hello Stef, thank you for taking the time to leave feedback.
We're so pleased to hear that you're happy with the service that you recieved from our Nuneaton store.
Thank you again for the recommendation. Take care.
Fantastic
From start to finish, nothing was too much trouble. The staff were informative and very friendly. The man who actually fitted my carpet was amazing. Would definitely recommend. Fast and efficient! I would give more stars if I could!
10 december 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi Lynn, thank you for taking the time to share how our Nuneaton store did.
We're so pleased that the team could provide you with an amazing service from start to finish that was fast and efficient.
Thank you again for the recommendation. Have a great day.
Everyone was helpful and knowledgeable…
Everyone was helpful and knowledgeable about the products
Very patient and took time to explain options
17 november 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi Julie, thank you for taking the time to leave feedback.
We're so pleased that you're happy with the service that you recieved from our Nuneaton store.
Thank you again for the recommendation. Take care.
Excellent service brilliant carpet…
Excellent service brilliant carpet fitter brilliant work thanks
7 november 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hello Susanne, thank you for sharing how our Nuneaton store did.
We're so glad that you're pleased with the service that you recieved from the team in store and the fitter.
We hope to assist you again in the future. Have a great day.
United Carpets excellent
Well done Naz , he worked his socks off today xx lounge, bedroom and hallway it’s beautiful thank you.
Naz your customer service is amazing and I cannot thank you enough
9 december 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi Mrs Phillips, thank you for taking the time to leave a review.
We're so pleased that our Nuneaton store could provide you with a 5 star service with amazing customer service.
Thank you for the recommendation. Take care.
Carpet was great looks lovley but the…
Carpet was great looks lovley but the fitters let them down they broke my radiator pipe which then leaked as I was not told when they did it the leak was not picked up until I did a check due to pressure in the boiler dropping it had to be the fitters as no one else had done any work in that room plus they were in bad moods due to the parking it was busy and they had to walk a little way
15 november 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Good afternoon Linda, thank you for taking the time to share how our Nuneaton store did.
Its a pleasure to hear that you are pleased with your new carpet and it looks great. Please do not hesitate to contact our Nuneaton store or our customer Service team at customerservice@unitedcarpets.co.uk regarding your radiator pipe and we can look into this further for you.
Kind Regards
The United Team
Svar från United Carpets & Beds - Nuneaton
Hi Elizabeth, thank you for taking the time to leave our Nuneaton store a review.
Its great to hear that you're happy with the service that you recieved.
Thank you again for the recommendation, take care.
Great price
Great price, great availability for fitting and very happy with the quality
16 oktober 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi Judi, thank you for taking the time to share how our Nuneaton store did.
We're so pleased the team could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation, take care.
carpet and vinyl flooring
Great service from start to finish quality carpets /vinyl staff very knowledgable
Naz who fitted the carpet did a great professional job and has transformed the look of the house
Thanks will definitely be using you again
22 november 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hello Mr D Wilson thank you for sharing your experience with us.
We're so pleased that our Nuneaton store could meet your expectations and provide you with a great service from start to finish.
Thank you again for the recommendation, have a great day.
Naz was fantastic from united carpets
Naz fitted my vinyl flooring and he was incredibly professional and polite. Nothing was to much trouble. He was extremely skilled did a great job. Excellent service from united carpets. Thank you
17 november 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi Fleur, thank you for the positive comments.
We're so glad our Nuneaton store could meet your expectations and provide you with such an excellent service.
Thank you again for the recommendation, take care.
High quality fully waterproof flooring
High quality fully waterproof flooring, Thomaz and Mark are a great team fully knowledgeable and really helpful.
Also fitted carpet stairs and landing,
Fitters did an excellent job highly recommend them all
23 oktober 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi Kev, thank you for your kind feedback.
Its a pleasure to hear that our Nuneaton store & independent fitters could provide you with a 5 star service that met your expectations.
We hope to assist you again in the future, have a brilliant day.
Had our whole house carpeted and vinyl…
Had our whole house carpeted and vinyl from Nuneaton Branch of United Carpets.
From coming out to measure and then choosing carpet and vinyl Thomas was extremely helpful and patient .
The fitter Naz was excellent and a perfect finish to our home
5 november 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi, thank you for taking the time to leave our Nuneaton store a review.
We're so pleased the team could meet your expectations and provide you with a 5 star service.
We hope that you love the finished results and have a fantastic day.
Awful carpet fitting
The carpets great. The fitting is awful. Paint scraped of a freshly painted skirting board, a freshly painted wardrobe had a chunk knocked off as it was hit when the fitter hit it eith one if the doors he removed and told me he should be charging me extra for doing it, refused to fit the carpet upto the one in the boiler cupboard and just laid it over the top and has glued the carpet to the brand new underlay so I'll have to buy new underlay again when the carpets replaced and the fitting in some parts is awful. The solution send the same fitter back. No thanks here's your review, I'll email your head office and never use you again.
1 oktober 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Good afternoon Carolyn, thank you for your feedback.
We are disappointed to hear you experienced this service from the independent fitter. This is not the service we strive to provide.
Our Customer service team are currently in the process of dealing with your complaint. The store will be in contact in due course to discuss the next steps to rectify any issues.
Please don't hesitate to contact the customer service team if you require any further assistance.
Kind Regards
The Untied Team
great carpet and service …
The carpet we chose was at the right price and the staff were very helpful. The fitter Naz was excellent and had a great attention to detail
9 september 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi Malcolm, thank you for taking the time to leave feedback.
We're so pleased our Nuneaton store make your experience with us a positive one.
We hope to assist you again in the future, take care.
Absolutely shocking
Absolutely shocking, un professional left for two weeks with out sorting problems
21 augusti 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Good afternoon Bernie, thank you for taking the time to leave feedback.
We're sorry to hear that the service you recieved from our Nuneaton store did not meet your expectations.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details so we can escalate your complaint further.
Kind Regards
The United Team
Happy with carpets, just be careful with sales people.
Ordering was pretty straight forward. We had stairs, landing & hallway carpeted and a vinyl floor fitted. We were told by the sales guy to screw down plywood over the floor boards so it was flat to fit the vynil.
The carpet fitter arrived and said he can’t put the flooring down over the screws , they would have to be taken out and stapled and charged an extra £15 on top of what we’d already paid. Called United Carpets and conveniently the sales guy ‘was out at the moment but will call back’! Never called. I called UC customer service who said they would call the branch to get him to call us, again didn’t happen.
We weren’t bothered about trying to get a refund, but wanted to talk to him about the incorrect info he had given us.
The fitter was polite & friendly and just got on with the job.
Just your sales person let you down UC!
22 augusti 2025
Omdöme utan inbjudan
Svar från United Carpets & Beds - Nuneaton
Hi Penny, thank you for taking the time to share how our Nuneaton store did.
We're so glad you're pleased with your new stairs and landing and vinyl flooring.
We hope to get the opportunity to assist you again in the future, take care.
Svar från United Carpets & Beds - Nuneaton
Hi Bishakha, thank you for taking the time to leave our Nuneaton store feedback.
We're so pleased that they could meet your expectations and provide you with a great service.
we hope to assist you again in the future, take care.
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