United Carpets & Beds - Hull Southcoates Lane Omdömen 

137
•
TrustScore 4.5 av 5

4,3

Southcoates Lane, HU9 3AP Hull, GB

•

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The staff in our Hull branch were excellent from our first visiting the shop to when the fitters left. They were knowledgeable and helpful while we chose our carpet and polite and efficient when booki... Se mer

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Betygsatt 5 av 5 stjärnor

From the moment we walked into the store we were offered salient and pertinent advice & guidance- no mixed messages, no hard sell, no BS. No grey areas on costing or things that escalate so your out o... Se mer

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Betygsatt 5 av 5 stjärnor

You were very patient with us when we had to our order on hold due to family/health problems. In addition you kindly held the price to the original quotation. In addition, the fitter did a very good... Se mer

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Betygsatt 5 av 5 stjärnor

Unbelievable top service and price fir Andrew and Big Johnno at Southcoates Lane Hull branch...fitters Luke and the gang are the best in the business..we buy frequently as Landlords and always get sup... Se mer

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Företagsinformation

  1. Mattbutik
  2. också i
  3. Butik med vardagsrumsmöbler
  4. Golvförsäljare
  5. Madrassaffär
  6. Möbelaffär
  7. Sovrumsmöbler

Skrivet av företaget

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Skrivet av företaget

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

137 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 99 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(137)

1 876 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very helpful and knowledgeable in the…

Very helpful and knowledgeable in the showroom
I had taken measurements but the gent suggested he send round a professional person just in case I had made a mistake,as it turns out I hadn't but I so appreciated the gesture which was free of charge.

The fitting took place at the exact time that I chose,and was carried out to a high standard.

13 april 2023
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Hi Chris

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Betygsatt 1 av 5 stjärnor

£550 mattress was delivered with damage…

£550 mattress was delivered with damage to one of the corners. Was told would receive a partial refund and never did, called many times and was told would be back in touch to which I still haven't heard anything. Not good enough!!

2 februari 2023
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Hi Ben

Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.

If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

Betygsatt 5 av 5 stjärnor

Excellent 👌first class service.

We as a family always use this store for all our flooring needs. The staff are always welcoming and ready to assist. This visit was for my Dad's stairs, the manager advised me as to the best carpet, I was going to purchase the same carpet as in the lounge but was advised it would not be suitable for stairs. He also arranged fitting quickly because we had a stairlift to be fitted. Would highly recommend this store one hundred percent.

15 december 2022
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Hi Denise

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Betygsatt 5 av 5 stjärnor

Excellent Hull branch

The staff in our Hull branch were excellent from our first visiting the shop to when the fitters left. They were knowledgeable and helpful while we chose our carpet and polite and efficient when booking the fitting as we were unsure of the date until the week after purchase. We would highly recommend them and will return when we recarpet our living room.

25 oktober 2022
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Hi Anne

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Betygsatt 5 av 5 stjärnor

Great service

Great service
Friendly print service
Great job 👏🏻

11 juli 2022
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Hi Suzanne

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Betygsatt 5 av 5 stjärnor

GREAT SERVICE

Great service.
Down to earth proffesional people who actually listen to you.
Helpful and very efficient.
I have used these twice now for carpets and lino .
Highly reccomended.

14 september 2022
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Hi Lorraine,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Betygsatt 1 av 5 stjärnor

They left a mess

They left a mess, and didn’t even inform me when they were done. Never agin.

6 september 2022
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Good Afternoon

Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.

If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

Betygsatt 5 av 5 stjärnor

Great carpet

Great carpet, good value for money. Had them fitted, which has been done well. Staff in shop and fitters very polite and friendly

13 juli 2022
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Good Morning Maureen,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

Betygsatt 1 av 5 stjärnor

Gave 1 star because of promptness

Gave 1 star because of promptness.
That's all I can really compliment you on. Left a massive mess of off cuts and giant pieces of carpet with all garbage left.
I understand leaving some off cuts but the amount left behind was ridiculous.
Flooring in bathroom was hardly put down properly. I could have done a better job. Not straight lines, doesn't meet up with skirting boards.
Carpets were not put in well, lifting on all sides. Asked for a piece at bottom of stairs to be put in, it wasnt put in.
Will not be using you again

5 juli 2022
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Good Morning Melissa,

Thank you for your recent order and feedback.

We sincerely apologise that your experience did not meet your expectations or our standards.

If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

Betygsatt 3 av 5 stjärnor

Shop staff great, disgraceful fitter

Cannot fault the shop staff, they were brilliant, really helpful when choosing our carpet. Good communication from them regarding estimated arrival and when it was due to be fitted.

The carpet was fitted really well, very quickly, and looks great, however the fitter's attitude (John I think his name was), was absolutely appalling while in our family home. Such a shame his behaviour has tainted the great work he had done.

He started off quite annoyed that we hadn't taken up our old carpet despite the fact we were not told to.
Very rude & abrupt. Was also rude to my dad who had come round to help on the day of fitting.
Very careless when carrying the carpet up the stairs scratched a lot of the freshly painted walls which had to be redone. Broke a panel on my daughter's bed which has had to be fixed. Constantly giving a negative attitude, despite my husband offering a quite simple solution to his "problem". His attitude was so unprofessional and to be honest his behaviour would put me off using United carpets & beds again.

13 augusti 2022
Omdöme utan inbjudan
Logotyp för United Carpets & Beds - Hull Southcoates Lane

Svar från United Carpets & Beds - Hull Southcoates Lane

Good Morning Rachael,

Thank you for your recent order and feedback.

We sincerely apologise that your experience did not meet your expectations or our standards.

If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

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