T W White & Sons - Byfleet Omdömen 

43
•
TrustScore 4.5 av 5

4,7

19 Wintersells Road, KT14 7LF Byfleet, England, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Once again the same high standards of service from all concerned. So encouraging to find the same cheerful staff waiting to greet us, fully prepared to receive our car. You really understand wh... Se mer

Betygsatt 5 av 5 stjärnor

I've always had good service with both my Mazda's - the front desk people are lovely and always very helpful

Betygsatt 5 av 5 stjärnor

As always Krystle was very helpful and knowledgeable. The whole staff girls at front and boys at the back give a really good service and are always friendly.

Betygsatt 5 av 5 stjärnor

The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) . The car is taken in for service at the allotted time, and is ready half an hour early, washed... Se mer

Företaget har svarat


Företagsinformation

  1. Återförsäljare av motorfordon
  2. också i
  3. Bilhandlare

Informationen kommer från olika externa källor

Mazda, Suzuki, Kia and Hyundai service centre offering all service and repairs.


Kontaktuppgifter

  • 19 Wintersells Road, KT14 7LF, Byfleet, England, Storbritannien

  • 01932 642063

4,7

Utmärkt

TrustScore 4.5 av 5

43 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(43)

425 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Once again the same high standards of…

Once again the same high standards of service from all concerned. So encouraging to find the same cheerful staff waiting to greet us, fully prepared to receive our car.

You really understand what "service" really means it's not just changing oil, water and plugs.

It's all about making the customer confident that they are going to receive quality attention and nothing less.

You have no need to worry, my wife and I will be back with our cars next year, and not because of any discount this revue might have earned.

10 september 2026
Betygsatt 5 av 5 stjärnor

MOT/service

car was picked up and returned in a timely manner

1 oktober 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Su, thank you for the high star rating.

Betygsatt 5 av 5 stjärnor

Friendly staff

Friendly staff, work done on time.

1 oktober 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Jonathan, thank you for your high star rating, your feedback is appreciated.

Betygsatt 5 av 5 stjärnor

Great garage been using for years

Great staff, always very communicative and clear about work being done and costs.

10 september 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Alastair, thank you, we really appreciate the positive feedback for our servicing team following your latest visit to us.

Betygsatt 5 av 5 stjärnor

Amazing service from the team at Kia

Amazing service from the team at Kia. I was really impressed with the customer service skills from my service advisor. Will definitely use them again for my next service.

20 augusti 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Samantha, thank you for your praise and kind comments about our team. We look forward to seeing you again next year.

Betygsatt 5 av 5 stjärnor

Outstanding service

I have used TW White and Son since buying my Kia a couple of years ago, and can't speak highly enough about them.
Friendly, professional, outstanding service from start to finish.
They even kept me hydrated with bottles of water on a very warm day.

11 juni 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

John, we're glad to hear we delivered such a great experience at our Byfleet site. If there's anything further we can do for you, we're happy to help.

Betygsatt 5 av 5 stjärnor

Always a very friendly welcome

Always a very friendly welcome. My car’s service and MOT was completed with everything explained to me upon collection. My car had been valeted too, which is a really lovely (and very welcome) touch.

11 juni 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

We appreciate your positive review about your recent servicing experience with us, thank you.

Betygsatt 3 av 5 stjärnor

Did not rectify the fault on the car.

Did not rectify the fault on the car.
Will be going to a different garage next time. This is not the first time this has happened.

11 juni 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Paul, we regret to hear that your experience with us was not a more positive one. However, there does seem to have been some misunderstanding as the car was simply booked in for service and MOT (with time allotted for that). The two faults that were then highlighted by you were looked into and partially resolved during the course of that, but I can see that we did suggest further investigation work as a course of action and that would need booking in with us, and some of that would be UNDER WARRANTY, at NO CHARGE TO YOU. Do get back in touch with our service dept if you wish to pursue this.

Betygsatt 5 av 5 stjärnor

100% courtesy from the get-go

100% courtesy from the get-go. Work completed in alloted time, at agreed price...no attempt to add some 'fun items' to the work schedule - and not all dealers are capable of this! Absolute customer service...5 star.

11 juni 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Jon, Thank you for your kind words and this wonderful review which we'll be sure to share with the team. We do hope to see you again next year.

Betygsatt 5 av 5 stjärnor

Overall perfect

Clear, transparent Smooth, on time and convenient.

28 maj 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Shambhavi, we appreciate your positive review about your recent servicing experience with us, thank you.

Betygsatt 5 av 5 stjärnor

Service carried out promptly

Service carried out promptly, staff very polite.

28 maj 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Gerald, we appreciate your positive review about your recent experience with us, thank you.

Betygsatt 5 av 5 stjärnor

Absolutely perfect everytime I go there…

Absolutely perfect everytime I go there for my MOT and Service.
Office staff always smiling, Mechanics always give you a nod and help any way they can. Been going for 4 years. I will never go anywhere else now.
Thank you!

8 maj 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Daniel, we're happy to hear that you always have such a positive experience with our team, and look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Friendly Staff

Very friendly reception staff when arriving and leaving.

14 maj 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Gill, thank you for your positive comments. We do hope to see you again next year.

Betygsatt 5 av 5 stjärnor

Friendly and trustworthy staff

Friendly and trustworthy staff. When my car was serviced the details of the service was explained to me.

14 maj 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

David, thank you, we hope to be of service to you again in the future.

Betygsatt 5 av 5 stjärnor

Great Service

Friendly and pleasant staff, efficient and timely service.

14 maj 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Michael, thanks for your praise and kind comments about our team.

Betygsatt 5 av 5 stjärnor

Efficient and friendly service.

The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) .
The car is taken in for service at the allotted time, and is ready half an hour early, washed and vacuumed.
The 5 year service plan basically means you get dealer service at non dealer prices.

16 april 2026
Logotyp för T W White & Sons - Byfleet

Svar från T W White & Sons - Byfleet

Ian, we're delighted that you find our Byfleet Mazda servicing team to be efficient and suitable for your needs, and thank you for your comments. It does look like it was a good number of years ago that you visited our Bookham site which has since been re-sited, and we'd expect that you'd now receive the same efficient level of service there too should you ever visit.

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