Order a chip for my cube, never received my parcel and the delivery photo I was sent clearly shows a different house aswell as a forged delivery signature. Contacted them via email and was instantly m... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Order a chip for my cube, never received my parcel and the delivery photo I was sent clearly shows a different house aswell as a forged delivery signature. Contacted them via email and was instantly m... Se mer
Företaget har svarat
Ordered a volspeed v4 and asked for info before arrival, brilliant service and after a chat my questions were answered. Very friendly staff go above and beyond to help. The v4 arrived on the expecte... Se mer
Absolutely fantastic to deal with; communication prompt precise & always available to answer my questions. I was nervous about the tune kit as my cube stereo 140 pro is only a few weeks old, s... Se mer
What made my experience great was the product. It does everything it’s supposed to and I had a blast on my bike last night. The shipping was slightly annoying because I’m east coast U.S. and we wan... Se mer
From riders - to riders! It all started in the UK, Exeter when Matt got an idea of Two Wheels Empire name - first it was a custom motorcycles brand, and now an ebike premium accessories shop. We've changed and we've grown to ebikes, but we've still got the love for Two Wheels: Petrol or Electric.
166, College Road, HA11BH, HARROW, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wow, you’ve no idea the level of customer service this company provide, it’s like your best mate FaceTiming you and helping you out with every single problem you’ve got ha even if it’s not the product they’ve sold, I’m amazed at the level of professionalism and knowledge, and the products they sell they stand by, I was offered everything to sort the problem which turned out to be nothing, I challenge you to find a company that FaceTimes you and emails and messages constantly until the problem is sorted, although the volspeed doesn’t go over 28mph it’s still the best one, but I like it FASTER, and I know if I need more help there at the other end of the phone, longest I waited for a response was 2 hours followed by a 1 hour FaceTime consultation, seriously amazing company, thank you again and again 🙌🏼🙌🏼🙌🏼
Excellent product that completely lives up to expectations. Delivery (from manufacturer) was a bit delayed but I was informed straight away and had the time to get some advance tech support questions in. All the emails have been prompt and friendly. Very happy!
I messed up my order and they went out of their way to help and resolve the issue.
Speedi works perfectly.
Slow delivery (good communication from supplier though)
Not really working as expected. Bike still cuts in and out below 15.6(ish) and this was supposed to reduce drag in system but still happening up towards 17-19mph.
Lads on cube owners club recommended your to me for a speedi for my slx750.
Excellent product.
Easy to fit.
Would recomend highly.
Thanks for putting the smile back into my rides out.
Fast shipping and easy to install. Installed this to my radon deft 10, it has same newmen fade hub as cube stereo, so it fits there nicely! First test ride was short but everything works and no fault codes.
This is my 1st time to abroad e- commercial shopping. I bought tuning kit it delivered in 15day to korea with free of charge. When I installed tuning kit it doesn't work. According to the service teams e-mail guide I've installed again. Now it works perfectly.
Great support and product.
Really recommend
My buying experience with Two Wheels Empire was great! They took the time to answer a few emails from me before I finally decided to buy. The answers Sima (Customer Service Manager) provided were detailed and informative. The shipping speed from Europe to Canada was very quick.
I wouldn't hesitate to buy from them again.
Absolutely fantastic to deal with; communication prompt precise & always available to answer my questions.
I was nervous about the tune kit as my cube stereo 140 pro is only a few weeks old, so glad I’ve done it!!!
The Bosch motor has been unleashed wow what a difference the power and speed has made!
Simple installation don’t hesitate to purchase
Ordered a volspeed v4 and asked for info before arrival, brilliant service and after a chat my questions were answered. Very friendly staff go above and beyond to help. The v4 arrived on the expected date, fitted to bike easily and following the programming all works perfect. No more brick wall on my orbea wild using rotor magnet and wired speed sensor.
Thank you for your hard work and service
Very good service and advice . The communication between customer and Two Wheels Empire is exellent. I had a problem identifying the correct part for my bike and got it sorted . Aftersales service is brilliant well pleased.
THE FINAL RESULTS AFTER INSTALLING THE KIT
BIKE PERFORMS EXCELLENT WITHOUT ANY SPEED LIMITATIONS
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