What made my experience great was the product. It does everything itâs supposed to and I had a blast on my bike last night. The shipping was slightly annoying because Iâm east coast U.S. and we wan... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Order a chip for my cube, never received my parcel and the delivery photo I was sent clearly shows a different house aswell as a forged delivery signature. Contacted them via email and was instantly m... Se mer
Företaget har svarat
Ordered a volspeed v4 and asked for info before arrival, brilliant service and after a chat my questions were answered. Very friendly staff go above and beyond to help. The v4 arrived on the expecte... Se mer
Great price and very fast delivery despite only ordering a few days out from Christmas. A friend of mine has used their repair service twice (a fault of his own) without any issues which gave me conf... Se mer
Företagsinformation
Skrivet av företaget
From riders - to riders! It all started in the UK, Exeter when Matt got an idea of Two Wheels Empire name - first it was a custom motorcycles brand, and now an ebike premium accessories shop. We've changed and we've grown to ebikes, but we've still got the love for Two Wheels: Petrol or Electric.
Kontaktuppgifter
166, College Road, HA11BH, HARROW, Storbritannien
- +447596351867
- Hi@twowheelsempire.com
- www.twowheelsempire.com
4,5
UtmÀrkt
288 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
fantastic service
fantastic service, unfortunately they didn't have what I needed in stock. issued refund straight away, would defiantly recommend.
12 maj 2026
Omdöme utan inbjudan
The thing came on time and was easy toâŠ
The thing came on time and was easy to fix and it did everything I wanted it to ..
23 juni 2025
As soon as they received the parts fromâŠ
As soon as they received the parts from a re-stock, they send it, very reactive. It is very appreciate! đ
22 april 2026
Most fun since I bought the bike
What made my experience great was the product. It does everything itâs supposed to and I had a blast on my bike last night. The shipping was slightly annoying because Iâm east coast U.S. and we want everything delivered 2 hours after we buy it, so âtrackingâ the shipment is frustrating. But the company shipped immediately and the product is great, they canât control slow postal services.
5 maj 2026
Swift service and good products.
Swift service and good products.
Now my bike is even better.
18 mars 2026
The order was ok and I got feedbackâŠ
The order was ok and I got feedback when i requested for my order. the only issue was that the delivery came to my postal service and not to the door ( i think is a country issue) . keep up the good work.
23 mars 2026
i didnt get anything until now
i didnt get anything until now: why should I give you a good assesment. When I get what I ordered and paid for I will give a new assesment.
20 mars 2026
Svar frÄn Two Wheels Empire
Hi Manfred!
Weâve already covered this over email. Your order couldnât be delivered because the delivery address was entered incorrectly.
Iâm not sure why you would leave a 1-star review, as this was due to the incorrect address provided by you.
Once the parcel is returned back to us, we can either resend it or issue a refund
Update to your feedback:
This issue occurred due to the delivery address being entered incorrectly. Thereâs really no logic behind the feedback left, as the problem was not on our side.
I personally wouldnât leave feedback in this situation, as itâs quite misleading.
TERRBILE BUSSINESS AND CUSTOMER SERVICE
Order a chip for my cube, never received my parcel and the delivery photo I was sent clearly shows a different house aswell as a forged delivery signature. Contacted them via email and was instantly met with "order is fulfilled ourside so we wont be doing anything"... after a few days back and fourth I contacted my bank and made a charge back. The following email i received was full of abuse and was basically told to hit the road. Seems like a group of hooligans running this business. Ask for updates only to be told to F off... AVOID there are several other companies who treat their customers with respect.
25 mars 2026
Omdöme utan inbjudan
Svar frÄn Two Wheels Empire
Hi Mr Evans
Weâve reviewed your case again in full.
Your order was shipped to the exact address provided at checkout and marked as delivered and signed for by Royal Mail. Based on this, the order is considered fulfilled on our side.
You state that a chargeback was made â however, no chargeback has been received or recorded for this transaction, so this claim is not accurate.
We also note there are inconsistencies between the details provided in your review and the information associated with the order.
At no point were you spoken to in the manner described â all communication is on record.
If the parcel was misdelivered, this must be raised directly with Royal Mail, as they are responsible for delivery, including GPS data and delivery confirmation.
â Two Wheels Empire
The site is very helpful
11 mars 2026
Omdöme utan inbjudan
Top Ware!
Top Ware! Schnelle Lieferung und eine einfache Installation đ€đżđ . Ich werde es auf jeden Fall weiter empfehlen.
Top zufrieden
24 februari 2026
hat alles super geklappt
26 januari 2026
just win 1km/h.
I installed the system easily. But when I try it, the speed is exactly the same with gps and the speed of my bike. My bike cuts out at 25 km/h... I tested it with a piece of metal to see if the magnet was moving. There's a very slight offset per wheel revolution, but no more than 1/10 par turn. I paid 120 euros for nothing... I contacted the company to see if there was a solution to this problem. But I still haven't received a response. I hope to find a solution. I just wanted to gain 5 km/h so my wife could train with her children...
26 februari 2026
Omdöme utan inbjudan
Svar frÄn Two Wheels Empire
Hi Sebastian,
I replied to your email on February 27th but havenât heard back from you.
Weâre always here to help sort issues like this out, but your case does sound quite unusual. The NLS Speedi cannot behave the way youâre describing unless the original wheel magnet was left installed on the hub.
If youâd like to get this resolved, please reply to my previous email and weâll take it from there.
Looking forward to hearing from you.
DĂ©lai de livraison trop important
Délai de livraison trop important. Les informations de suivi ne sont pas actualisées. Dommage car le produit est top.
19 januari 2026
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