Traders With Edge 

Svar från Traders With Edge

17 okt. 2024

Dear Thato,

Thank you so much for your wonderful review! We’re delighted to hear that your experience with Equity Edge has been positive and that you’ve consistently received your accounts without any issues.

We appreciate your understanding of our rules and your commitment to following them, as they are designed to help traders succeed in the long run. It’s great to know that you find our pricing competitive and that our platform is supporting you in perfecting your craft.

Your recommendation means a lot to us, and we’re thrilled to welcome new traders into our community. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out.

Happy trading!

Sincerely,
The Equity Edge Team

Svar från Traders With Edge

17 okt. 2024

Dear Sibongakonke,

Thank you so much for your glowing review! We’re thrilled to hear that you’ve had such a positive experience with the Equity Edge team.

Our goal is to provide excellent service and timely support to all our traders, so it's wonderful to know that our efforts have made a difference for you. We truly appreciate your recognition of our team's hard work and patience.

We’re excited to have you on this journey with us, and we look forward to supporting you every step of the way. If you ever need anything or have questions, please don’t hesitate to reach out!

Thanks again for your kind words and for choosing Equity Edge!

Sincerely,
The Equity Edge Team

Svar från Traders With Edge

17 okt. 2024

Dear Client,

Thank you for your brief but impactful review! We’re thrilled to hear that you love Traders With Edge and feel that it’s made for traders.

Your satisfaction is our top priority, and we’re glad to provide an environment that meets your trading needs. If you ever have any feedback or need assistance, feel free to reach out.

Happy trading!

Sincerely,
The Traders With Edge Team

Svar från Traders With Edge

18 apr. 2024

Thank you for sharing your feedback. We're sorry to hear about your disappointment with our funding process. At Traders With Edge, we aim to maintain transparency and fairness in all our evaluations, and we want to assure you that all the rules for passing the evaluation and moving to a real account are clearly outlined from the beginning. There are no hidden rules at any point.

We understand that trading under certain guidelines can sometimes be challenging, but please know that these rules are designed to foster disciplined trading habits and to ensure that everyone has a fair chance to succeed. We encourage you to reach out to our support team if you have any concerns or need clarification about specific rules. We are here to help and want all our traders to feel supported and informed.

Again, we are sorry that your experience did not meet your expectations, and we appreciate you bringing these concerns to our attention. We take all feedback seriously and are committed to improving where necessary to provide the best possible experience for all our traders.

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

18 apr. 2024

Dear Rinaldi,

Thank you so much for your kind review and for taking the time to share your experience with Traders With Edge! We're glad to hear that you received your payout, despite the slight delay around the Easter holidays and our migration to DXtrade. Your understanding and patience are greatly appreciated.

We are continuously working on enhancing our services and your feedback is invaluable in this process. We hope to keep meeting your expectations and indeed become a favorite among traders. Looking forward to serving you better in the future!

Thank you for choosing Traders With Edge!

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

18 apr. 2024

Thank you so much for your glowing review Sarah!

We're thrilled to hear that you've had such a positive experience with us and that our community and customer service have met your expectations. At TWE, we strive to go above and beyond for our members, and it's rewarding to know that our efforts are appreciated. Thank you for recommending us to your friends—it's the highest compliment we could receive. We look forward to continuing to support your journey with us!

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

18 apr. 2024

Hi John,

Thank you so much for your kind review! We're thrilled to hear that you successfully passed the challenge and found our support team to be helpful and responsive. At Traders with Edge, we strive to provide exceptional service and support to all our clients. Congratulations on your account transition, and if you have any more questions or need further assistance, we're always here to help. Happy trading!

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

18 apr. 2024

Dear Levi,

Thank you for taking the time to share your experience. We sincerely apologize for the difficulties you encountered with the stop-loss orders and appreciate your patience while we resolved the error in our system.

We are relieved to hear that your balance has been reset, and we hope this correction marks a turn towards a more positive experience. Our team is continuously working to enhance our platform and ensure our trading processes are as transparent and reliable as possible.

Should you have any further feedback or need assistance in the future, please do not hesitate to reach out to our customer support team. We are here to help!

Thank you for your understanding and for giving us the opportunity to make things right.

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

17 apr. 2024

Dear Haziq,

Thank you so much for your fantastic review and for recommending us! We're genuinely sorry to hear about the initial confusion regarding the rules, but we're thrilled that we could assist you in resolving the issue. Our team is committed to providing the best support possible, and your experience is a testament to our dedication to our customers. We appreciate your kind words and are looking forward to continuing to support your trading journey. Much love back to you from all of us at Traders with Edge!

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

26 feb. 2024

Dear Irsan,

Thank you for your wonderful 5-star review! We're thrilled to hear about your positive experience with Trader With Edge. Our team works diligently to ensure that our service is not only fast and responsive but also intuitive and supportive for traders at all levels.

We appreciate your recognition of the clarity and reasonableness of our program rules. It's worth noting that our rules are meticulously researched and established based on real, empirical data. The primary aim is to foster consistency and discipline among traders. We believe that these qualities are fundamental to successful trading, and our rules are designed to guide traders in cultivating these essential habits.

Your acknowledgment of our ethical standards means a lot to us. At Trader With Edge, we prioritize integrity and transparency in all our dealings. We stand by our word, and as you rightly pointed out, we keep our promises as long as the agreed-upon rules are followed. This mutual respect and adherence to rules create a trustworthy environment for both traders and our team.

We're also delighted to hear about your win in one of our competitions! Congratulations on earning the $25,000 account. It's always exciting to see our traders succeed and benefit from the opportunities we offer.

Your feedback on our customer service is greatly appreciated. We strive to be not just friendly and helpful, but also understanding, especially towards newcomers who are still familiarizing themselves with the platform. It's important to us that all traders feel supported and have their questions and concerns addressed promptly.

Thank you for recommending Trader With Edge to other traders. We're committed to maintaining the high standard of service you experienced and look forward to continuing to support your trading journey.

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

26 feb. 2024

Dear Muhammad,

Thank you so much for your 5-star review! At Traders With Edge, our utmost priority is indeed to offer exceptional products and services that exceed the expectations of our valued customers like you. We are thrilled to hear that you had a good experience with us, and it motivates us to continue striving for excellence in everything we do. We look forward to serving you again and hope to always meet, if not surpass, your trading needs and preferences. Thank you for choosing Traders With Edge!

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

26 feb. 2024

Dear Nabeel,

Thank you so much for taking the time to leave us a 5-star review on Trustpilot! We're thrilled to hear that your experience with us has been positive, especially when it comes to payouts and customer service.

At Traders With Edge, we pride ourselves on the simplicity and clarity of our rules. We believe in maintaining a straightforward approach, ensuring that all guidelines are clearly documented and easy to understand. This transparency is key to ensuring that as long as our traders adhere to these rules, they can trade with confidence and peace of mind.

Our customer support team operates with a clear motto: "to deliver a heavenly experience." This means we are dedicated to providing exceptional service, going above and beyond to assist our clients. Whether it's a question about our rules, a payout, or any other concern, our team is here to provide comprehensive support with a cooperative and understanding approach.

We're grateful for your recognition and are committed to continuing to provide the high level of service you've come to expect from us. Thank you for being a part of the Traders With Edge community!

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

25 feb. 2024

Dear Agus,

Thank you so much for your wonderful 5-star review! At Traders With Edge, we wholeheartedly understand that the primary ambition of each of our funded traders is to attain their profit share. This understanding drives us to concentrate our efforts on meeting your needs with utmost diligence and efficiency. We take pride in our swift payout process because we know how valuable your time is, and we strive to ensure that no moment is lost in delivering what you've rightfully earned. Your acknowledgment of receiving your second payout in under 24 hours truly highlights our commitment to service excellence and our dedication to supporting your trading journey. Thank you for trusting us with your trading endeavors, and we look forward to continuing to serve you with the speed and reliability you deserve.

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

17 okt. 2024

Dear Fazeel,

Thank you for sharing your concerns with us. We’re truly sorry to hear about your experience and understand how frustrating this situation must be.

We take claims of manipulation and malpractice very seriously. Our goal is to provide a transparent and fair trading environment for all our traders. We encourage you to reach out to our support team directly, as they are best equipped to investigate the specifics of your account and the circumstances surrounding this incident.

We value your feedback and are committed to addressing your concerns. Please let us know how we can assist you further, and we hope to resolve this matter to your satisfaction.

Sincerely,
The Traders With Edge Team

Svar från Traders With Edge

25 feb. 2024

Dear Fazeel,

Thank you for taking the time to share your experience and concerns with us. We understand how distressing it can be to encounter unexpected market movements, especially when it impacts your trading strategies and outcomes. At Traders With Edge, we prioritize transparency and integrity in all our operations, and we want to assure you that we do not have control over market movements.

We have partnered with Eightcap as our broker due to their esteemed global reputation and their commitment to providing a trading environment that closely mirrors real market conditions. This decision was made to ensure that our traders are well-prepared for the realities of live trading, which include challenges such as widening spreads, slippage, and potential market manipulations, particularly during critical times like rollovers, day changes, and significant news events.

We understand that the timing of the stop limit being hit just before the market's close, especially on a Friday, can be particularly frustrating. It's important to note that during these times, the market can experience increased volatility and liquidity issues, which can lead to rapid price movements. While hedging strategies can provide some protection against market volatility, they cannot entirely eliminate the risk of market gaps or significant price changes outside of regular trading hours.

We take concerns about potential manipulation very seriously and are committed to investigating any such claims thoroughly. We encourage you to reach out to us directly with any further details or evidence you might have regarding this situation. Our team is here to support you and address any issues or questions you might have.

We are looking forward to discussing this matter with you further and working towards a resolution. Your satisfaction and trust in our platform are of utmost importance to us, and we are here to assist you in any way we can.

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

25 feb. 2024

Dear Brayan,

We're truly sorry to hear about your frustration and disappointment with your recent experience. We understand how disheartening it can be to have your account disabled, especially after the effort and time invested in passing the challenge. We want to clarify and reiterate the importance of our no lot manipulation rule, which is in effect during the minimum trading days. This rule is specifically designed to discourage high-risk trading behaviors that resemble gambling, rather than strategic trading.

Our aim is not just to challenge traders, but to foster a community of disciplined and consistent traders who can thrive under various market conditions. This rule is part of our broader risk management strategy, which is essential for the sustainability of our platform and the protection of all participants. We recognize that each company has its unique set of rules, and ours are laid out to ensure clarity and fairness for everyone involved.

We sincerely encourage all our traders to thoroughly review and adhere to the rules before participating in challenges. These guidelines are openly available and are not intended to be punitive but rather to ensure a level playing field and to maintain the integrity of the trading environment.

We deeply regret any inconvenience or misunderstanding this may have caused. Our support team is always here to provide further clarification on our rules and to assist with any concerns you might have. Your success and satisfaction as a trader are very important to us, and we are committed to providing a transparent and supportive trading environment.

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

25 feb. 2024

Dear Adrien,

Thank you so much for your glowing 5-star review and for acknowledging our support team with your kind words "Super support!" We are truly heartened to hear about your positive experience.

At Traders With Edge, we firmly believe that the cornerstone of our success lies in the exceptional customer service we provide. We strive to transcend the ordinary and deliver a heavenly experience that not only meets but exceeds your expectations. Our team is dedicated to providing support that is not just responsive and knowledgeable, but also genuinely caring and personalized to each trader's needs.

Your acknowledgment motivates us to continue our mission of making a meaningful difference in your trading journey. We are here for you, to guide, assist, and inspire at every step of the way.

Thank you once again for choosing Traders With Edge and for taking the time to share your experience. We look forward to continuing to serve you with excellence.

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

25 feb. 2024

Dear Badru,

Thank you so much for your wonderful 5-star review! We're truly delighted to hear about your positive experience with us, especially after the challenges you faced. At Traders With Edge, we're deeply committed to swiftly addressing and resolving any issues our clients may encounter. It's our top priority to maintain the trust you've placed in us.

We understand the importance of accessible and reliable support, which is why our dedicated team is available 16 hours a day, 7 days a week, across all major messaging platforms. This ensures that you can reach us easily and conveniently, whenever you need assistance.

Your shoutout is greatly appreciated, and it motivates us to continue delivering the exceptional service you've experienced. We're looking forward to nurturing our partnership and providing you with the best possible experience in all your future endeavors with us.

Thank you once again for choosing Traders With Edge and for your trust and confidence in our team. Here's to many more successful partnerships!

Warm regards,

Ariawan
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

25 feb. 2024

Dear Akinwale,

First and foremost, we want to extend our sincerest apologies for any frustration and disappointment you have experienced with Traders With Edge. We understand that navigating the complexities of prop trading can be challenging, and we aim to support our traders every step of the way.

We appreciate your feedback regarding the trading rules and the experience you had with the lot size restrictions. Our intention with the "no lot manipulation" rule during the minimum trading days is to foster a disciplined and consistent trading approach. This guideline is not meant to penalize our traders but rather to discourage high-risk strategies that could lead to significant losses, not only for the individual trader but also for the firm. This rule is part of our broader risk management strategy designed to maintain the integrity and sustainability of our trading ecosystem.

We assure you that all our rules and requirements are clearly outlined and made accessible to our traders before they embark on any challenge. We believe in transparency and openness, and it is crucial for us to ensure that every participant is aware of and understands these guidelines to prevent any misunderstandings.

We understand that each trading firm has its unique set of rules and that this can sometimes lead to confusion or frustration. We are committed to continuously reviewing our policies to ensure they meet the needs of our traders while balancing the need to manage risk effectively.

Your feedback is invaluable to us, and we are taking it seriously in our ongoing efforts to improve our services and the experience of our traders. We encourage an open dialogue and would welcome the opportunity to discuss your concerns in more detail. Please feel free to reach out to our support team, who are here to assist you further and address any specific issues you might have.

Again, we apologize for any inconvenience you have faced, and we hope to have the opportunity to regain your trust.

Warm regards,

Ariawan Budianto
Chief Operating Officer
Traders With Edge

Svar från Traders With Edge

7 jan. 2024

Dear Ryan,

Thank you for taking the time to share your experience with Traders With Edge. We understand your disappointment in not receiving the funded accounts after passing the two phases of our challenge. However, we would like to clarify our position on this matter.

At Traders With Edge, we pride ourselves on our honesty and transparency. This commitment extends to the clear communication of our rules and requirements, which are readily available on our website. One of our key rules, which is aimed at ensuring the integrity and fairness of our challenges, is the 'no manipulation lot rule'. This rule stipulates that trading with the minimum lot size (0.01 lot in this case) for the minimum number of days is not in the spirit of the challenge.

The purpose of this rule is to encourage traders to demonstrate consistency and skill over a reasonable period, rather than achieving success through what might be perceived as gaming the system or relying on luck. Our goal is to identify and support traders who are committed to serious trading strategies, rather than those who might be looking to 'gamble' their way to success.

We understand that as an experienced trader, you may have developed strategies that allow you to pass phases quickly. However, part of our challenge's objective is to assess consistency and risk management over a period, which is difficult to gauge in a very short timeframe.

We value all our participants and their efforts in our challenges. We are constantly reviewing our rules and procedures to ensure they are fair and clear to all traders. We appreciate your feedback and will take it into consideration as we continue to improve our services.

Please feel free to reach out to our support team if you have any further questions or need clarification on any of our rules. We're here to help and support your trading journey.

Warmest regards,

Ariawan Budianto
Sales and Support Manager
Traders With Edge