TQ Law Ltd Omdömen 

TQ Law worked on a simple transaction for the purchase of terraced house from mid February till early August. Despite prompt responses to all queries by the other side, it took the the firm considerably longer than the rest of the chain to report, complete AML checks and request a deposit. When other parties threatened to pull out of the purchase as a result of the delays, Shaunna Perkins, Team Leader at the Firm responded with “…we will not be ready to exchange for 2 to 3 working days, if this is not sufficient and the chain is going to pull as per below, do let me know and I will put my time into other matters.” I think she meant to say… please let me know…:). Toxic mix indeed

Update:
Interesting how the response from TQ law states that they are unable to locate me as a client on the system, but not that this is false- as they are able to review emails sent by Ms Perkins. Demonstrates that they have verified that this is indeed accurate.

We had an average experience with TQ Law. We successfully completed on our purchase, but the process was not entirely smooth. To caveat, we were first time buyers, so have no reference point of what good or bad conveyancing looks like, but the few things I would highlight to other potential clients are:

- We received no proactive communication (apart from on the day of completion and exchange, letting us know it had happened) from them. The portal used to track progress was sometimes updated without us checking in, but this is only for big milestones (4-5 updates over the whole process). This meant we had to ask for updates a lot, sometimes things had been happening and we had not been updated, and sometimes this led to an update later that day. We were sometimes made to feel like a nuisance asking for updates, once receiving a blunt email from the partner on our case for checking in on whether exchange had happened - it didn't bother us loads, it just felt unsympathetic to our position as first time buyers.

- When we chased things, they usually got done quickly, and there was also always someone available to answer the phone.

- This point is highly confusing to us and we're not sure if it's usual in conveyancing or was a let down by TQ, but we were repeatedly told throughout the process by the solicitor that they could not provide advice related to different aspects of the purchase, until the very very end, 3 weeks before our mortgage offer was due to expire, where we received a recommendation to approach the freeholder of our flat to ask for an extension on the lease due to the number of years left on it. TQ offered to act on our behalf, although warned that this would take us beyond our mortgage offer deadline and would involve fees. We could not understand why this recommendation was made at the very end of the process, when we essentially had no choice but to proceed with the sale (the seller had already agreed to break the chain to allow us to keep our mortgage offer). We had waited 6 whole months and our solicitor was aware of the lease length from the very start, we had also said that it was a particular area of concern for us (which was never acknowledged) - so if we had been recommended this earlier, we would have considered asking the sellers to pay for a lease extension. There were other recommendations made at that late stage which we had to ignore to keep our purchase - but that was the one we were most shocked about.

Case number: 442-0001

Well done team AC, completed in 10 weeks buying and selling. Kept informed well, except final stage were
we became concerned because of needing everything in place for move. The reason turned out to be one of the other solicitors dragging their feet. Team remained polite and forgiving to a few emails. Very reasonably terms, kept to fixed quote. Would recommend to anyone.

The company responded to me quite well and got the job done, there were issues but I don't think they lie at TQs door - buying a house hasn't improved at all since i last did it in 1988, it seems the tech revolution hasn't arrived!
So I believe they did well for me overall and reasonably priced.

I found that everyone at TQ Law worked to get my purchase to completion speedily and without issue. They were always quick to respond to any queries and made the process as smooth as it could be

I found them to be professional, efficient and responsive and at a very reasonable price. Would have no hesitation in recommending them and would definitely use them again.

Team JMA with Kathryn Wild are fantastic. Very efficient and when things were coming off the rails they kept me calm. Thoroughly recommend and would not hesitate in using them again and again. Sale proceeds were in my account before they could call me ! Great service, superb ethics and did the job.

Team Katrina Pendlebury were very thorough and on the ball, quick to respond, helpful and I’d highly recommend them.

Team CM dealt with my recent purchase and I would highly recommend them. Carol, louise and Joseph were always happy to help whenever I raised any questions and they were very efficient moving the purchase to exchange. I felt i was in very good hands and they helped make what can be a stressful process alot easier. Thank you Carol and team.

Kim, Katrina and the whole team at TQ Law were outstanding. They kept us informed at every stage and handled all the legal aspects of our house purchase seamlessly. They made the entire process feel easy and stress‑free. Truly money well spent. Thanks again to everyone involved.

TQ Law Great Team Great Service.

Katrina and her team were brilliant completed on my purchase super quick

Great communication.......responds quick

Brilliant to deal with.

Unresponsive to emails. No automated holding reply response. No acknowledgement to any emails sent so not even sure if they have reached the right team or person. And No I won't take down my review to your claims stating it's a conflict of interest. It doesn't take a lot to send a reply back to someone acknowledging their email, and by the way we are not the seller, your client was the seller so please check your facts before posting a reply.

Great service, fast, reliable and really friendly!

TQ Law was exceptionally professional and highly competent in handling my case. As a first-time buyer, the entire team, particularly Katrina, provided excellent support and communication throughout every stage of the process.

From start to finish, I felt that our best interests were always at the heart of everything they did. They carefully considered all legal aspects, proactively addressed any challenges that arose, and ensured that every issue was dealt with efficiently and effectively.

Katrina, her team, and the firm as a whole approached my case with professionalism, positivity, and dedication, which ultimately helped achieve the best possible outcome for us. Their guidance and expertise gave us confidence throughout what can often be a stressful process.

We are incredibly grateful for their support and for being such an important part of our journey to purchasing our first family home. Not only did they help us successfully complete our purchase, but we also learned a great deal along the way.

A sincere thank you to Katrina and the entire TQ Law team for your hard work, patience, and commitment throughout the process. We truly appreciate everything you have done for us and would not hesitate to recommend your services to others.

Abi, Katie and the rest of the Team assigned to me have been amazing regarding the service provided for what is my first-time home purchase. They've all been highly professional and were extremely quick in responding back to queries that i would send through regarding the process.

Team KP at TQLaw have been great during my buying experience. I was kept up to date throughout the whole process. Received prompt email responses and members of the team were always at the other end of the phone to help with enquiries and made the process as easy as possible. I’d recommend 100%, 10/10. Thank you TeamKP!

TeamKP, and in particular Kim, put up with many of my questions and requests for clarification without complaint. They were proactive and didn't just rely on endless emails. Kim saw the value in picking up the phone and just having a chat. This was so helpful when email threads became long and complicated. I was very happy with their service. Thanks Team!

Great company to work with
Reasonably priced
Very attentive with updates
Would highly recommend

Fantastic experience with this company
Would highly recommend

Everything what you want from a solicitor- EXCELLENT and speedy communication with the client (me) and other solicitors and estate agents in the chain. Katie has been amazing and if not for her hard work I am not sure if we would be sitting in our new home right now!