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We cannot recommend NPS Law highly enough for the outstanding support we received throughout our house purchase. From start to finish, the service we received was truly exceptional, and we honestly could not have asked for a better team to guide us through such an important milestone in our lives.

Our paralegal Fatima Kureishi was absolutely phenomenal — professional, incredibly knowledgeable, proactive, and genuinely committed to ensuring everything went as smoothly as possible. She went above and beyond at every stage, kept us informed throughout the process, responded to our queries with patience and care, and made what can often be a stressful experience feel so much more manageable. Her dedication, attention to detail, and willingness to go the extra mile deserve the highest praise.

The solicitor Zara Younis was equally fantastic, providing expert guidance and reassurance throughout the process. It was clear that we were in capable hands, and the professionalism, efficiency, and care shown by the entire team gave us real confidence from beginning to end.

It is rare to come across people who take such genuine pride in their work and make their clients feel so valued. Both Fatima and Zara are a real credit to their profession, and their efforts made a significant difference to our house-buying journey. They have set an incredibly high standard, and we are truly grateful for everything they did for us.

If you are looking for a reliable, professional, and genuinely exceptional legal team to assist with your property purchase, look no further than NPS Law. We would recommend them without hesitation and would absolutely use them again in the future. Thank you for making such an important chapter of our lives a positive and memorable experience!

We had an excellent experience with Zara Younis and Fatima Kureishi while purchasing our property. They were both incredibly helpful, professional, and attentive from start to finish. They kept us informed throughout the process, answered all our questions clearly, and made sure everything progressed as smoothly as possible. Their support and dedication gave us complete confidence and made what could have been a stressful experience much easier. We’re extremely grateful for all their hard work and would highly recommend Zara, Fatima, and NPS Law to anyone needing assistance with a property purchase.

If we could give more than five stars, we absolutely would! From the very beginning of our property purchase to the very end, Fatima Kureishi and Zara Younis were nothing short of exceptional. Their professionalism, dedication, and genuine care made such a difference throughout the entire process, and we honestly could not have asked for anyone better to guide and support us.

Fatima was always approachable, responsive, and proactive, ensuring we were kept informed and supported at every stage. No question was ever too small, and she consistently went above and beyond to make sure everything was handled efficiently and with the utmost attention to detail. Her excellent communication and reassurance made what can often be a stressful experience feel so much easier.

What truly sets her apart is the pride she takes in her work and the genuine care she shows to her clients. We never felt like just another case; she made us feel valued and supported throughout the process. Her commitment, kindness, and willingness to go the extra mile are qualities that deserve to be recognised.

Fatima and Zara are an absolute credit to their profession and an invaluable asset to their team. We feel incredibly fortunate to have had them handling our property purchase and would recommend Fatima and Zara without a moment’s hesitation. They both have set an exceptionally high standard, and we cannot thank them enough for everything they have done. Fatima and Zara are both absolute stars who deserves every bit of praise and recognition!

We feel incredibly fortunate to have had her supporting us through such an important milestone. If you are looking for a paralegal who is exceptional at what she does, genuinely cares about her clients, and consistently goes above and beyond, we would recommend her without hesitation. She deserves every bit of recognition for the outstanding work she does. An absolute star and a true asset to her team!

A huge thank you to Fatima Kureishi, Zara Younis and the team at NPS Law for making our property purchase such a positive experience. We would wholeheartedly recommend NPS Law to anyone looking for outstanding service and support throughout their property journey!

First time buyer. Easy onboarding process.easy step by step instructions from Nazish Jamil very helpful so far throughout the process.

I had to use solicitors to sell a house in the UK which was owned by a parent who is now in a care home and I used an LPA (power of attorney) to sell the house. NPS were so bad that I had to threaten them with going to another solicitor to get the house sale completed. As it was the process took SIX MONTHS (after finding a buyer) and was one of the most stressful experiences of my life.

The person handling the case NEVER called me (I do not live in the UK) and getting any kind of update was hard. I think the whole process could have been done a month quicker if not earlier thanks to them. At one point I was sent a form to sign acting as attorney for the parent and other form for the parent to sign! This is despite it being obvious from the first form that I was acting as attorney and also being clear from the 500 pounds extra I was paying to do the sale using an LPA. These forms (which were critical to the sale) were sent a week before the first attempt at completion with an urgency to return the physically signed forms by "next day delivery". In fact these forms could have been signed months earlier without a last minute rush. Eventually they accepted that I would sign both forms acting as attorney as should have been done from the start.

Unfortunately, the first exchange date was missed and the person handling the case went on leave that exact day (the term "demob happy comes to mind"). This made things go from bad to worse because the case sat UNALLOCATED and I had to phone daily to get the case allocated again. You would think that there would be automatic allocation of cases in the queue like this, more so when the estimated completion date has just passed and been missed. Eventually after threatening to take the case to another solicitor, somebody was allocated and things moved dramatically quicker - I think this second person could have handled the whole case substantially quicker than the five months the first person took.

Of course for the house sale I had to do various video selfies and sending in old utility bills - this seems unavoidable in the UK thanks to lack of digital ID and population register to prove address. I can only laugh at the poor Brits having to put up with this when I have bought two houses and two flats in my new home country without hiring legal professionals and 2-4 weeks is the normal time from making an offer to getting the keys (yes, that is TWO to FOUR weeks and no legal costs at all!!).

The online tool that NPS use for the sale is pitiful and typical of third party software bought by small businesses like solicitors and GP surgeries. They do not use all the features and use some features differently to how was intended. There were two ways for me to upload documents and I never understood the difference. The solicitors didn't upload documents from their side properly either, uploading the first set of documents three times - as if they didn't know how to use their own tool. Some features were totally unused, like the "diary" which never showed ANYTHING, not even the completion date or exchange of contracts date (despite the tool showing these dates in other places). The tool gave almost no visibility for me of what was happening and the only thing I was useful for was a way to upload scanned documents instead of email them.

Happily the house sale is over and I received the money. It's all over! I will never buy or sell a property in the UK again and will never have to deal with this or any other UK solicitor again. What a relief.

Postscript: I waited a month after completion (and receiving the money for the house) before submitting this review, during this time the online tool always showed we were at "pre-exchange" despite completion having taken place. Three weeks after completion there was an entry from the solicitor which said "XXX closed their side of the case and marked it as successful" but even though this was entered into the tool, the status still showed "pre-exchange". So the transaction status is not updated even if completion takes place and the solicitor marks the case as successful !!

This firm is fantastic! Safa worked closely with me to deal with my matter and she was great, cannot sing her praises enough. They were efficient, informative and very knowledgeable. Safa in particular kept me regularly updated and ensured I was kept informed of any new developments. Very polite and friendly also. Thank you Safa and the wonderful team at NPS!

Kimberley Teape was my conveyancer in this purchase. She is amazingly exceptional in all aspect, very professional, just a phone call away, very dedicated and we completed in just one month. This is my best conveyancing experience as an investor and I will use Kimberley again and again. I highly recommend her

I had a very positive experience with NPS Law. Zara and Fatima were professional, helpful and supportive throughout the conveyancing process. They kept me updated, answered my questions, and worked hard to ensure everything was completed successfully and on time.

As a first-time buyer, I really appreciated their guidance and reassurance throughout the process. Thank you both for helping me reach such an important milestone. I would happily recommend NPS Law.

I cant speak highly enough of the team in Middlesbrough. Megan Jones, Hannah Close and Libby Sanderson did an outstanding job under what was sometimes challenging circumstances. The stand out for this practice was the availability to chat about the update on progress along with the weekly updates too. Simply outstanding, thank you.

I would definitely recommend NPS Law. I had a really good experience with Zara Younis and Fatima Kureishi while selling my property.

The process took quite a while because my buyer was taking longer than expected, but Zara and Fatima were always there to support me. They kept chasing things up, stayed on top of everything and regularly updated me, which really helped because I always knew what was happening.

They were both very professional, approachable and paid great attention to detail. I felt confident knowing that everything was being handled properly and that they were doing their best to keep things moving.

I’d also like to give a special shout-out to Kamilla Baratova, who helped and supported me whenever she could and kept me updated along the way. I really appreciated her help.

Overall, I’m really grateful to Zara, Fatima, Kamal and the whole team at NPS Law for all their support throughout the process. Thank you for making what could have been a stressful experience much easier.

I’m also currently looking to buy a house, and I will definitely be using NPS Law again for my purchase. I would happily recommend them to anyone looking for a reliable, professional and supportive solicitor.

I had an excellent experience working with Alfani on my conveyancing process. He managed the entire transaction professionally and successfully completed it within a very impressive timeframe of just one month and one week.

Throughout the process, Alfani kept me fully informed and regularly updated on progress, ensuring I was always aware of what was happening and what was required from my side. He was approachable, responsive, and always available to answer any questions or concerns.

His professionalism, efficiency, and clear communication made what can often be a stressful process much smoother. I would highly recommend Alfani to anyone looking for a reliable and knowledgeable conveyancing solicitor.

I had a great experience with NPS Solicitors during the purchase of my new home. I would especially like to thank Charlotte and Zhanna for their professionalism, dedication and support throughout the entire process.

They handled everything efficiently and kept me updated at every important stage. Their communication was clear, their attention to detail was excellent, and I always felt confident that my purchase was being handled properly.

The process of buying a home can be overwhelming, but Charlotte and Zhanna made everything feel much more straightforward and manageable. I genuinely appreciate the time and effort they put into helping me reach completion.

I’m very grateful for their excellent service and would definitely recommend NPS Solicitors to anyone looking for a reliable and professional conveyancing team.

Thank you, Charlotte and Zhanna, for helping make such an important milestone in my life a positive experience.

Hello,

I was transferred from HomeLegal Direct to NPS Law, and for over four months I have been trying to progress the purchase of a property.

Unfortunately, communication with NPS Law has been extremely poor. It has been almost impossible to reach anyone, and despite leaving numerous messages, I rarely receive a response. Emails and phone calls are often answered only after several weeks.

I understand that property purchase processes can be lengthy. However, when obtaining updates is so difficult and tasks remain pending at NPS Law for weeks at a time, it becomes incredibly frustrating. I have spent a significant amount of time and effort trying to keep the process moving forward, and I have now reached the point where I am exhausted by the lack of progress.

As a result of this experience, I have decided to withdraw from the purchase of the property.

My recommendation to you would be to consider working with a more proactive firm that can provide timely support throughout the process. I would also encourage taking recommendations and experiences from previous clients into account when selecting future partners.

Kind regards,
Hakan Bulu

Alfani went above and beyond to help me throughout my buying process and after 2 failed moves due to various reasons I finally completed and he was there for me every step of the way! I Would highly recommend Alfani at Nps Law.

Harikrupa was very help and handled our conveyancing. Answered/returned all of our calls and emails. Great communication. Thank you.

Charlotte and Zhanna were especially efficient.
They were extremely professional and we were kept updated at all times.
Would recommend to all.

All good well informed up to the completion date

Right from the start the communication was excellent. My Lawyer was on the ball and progressed the exchange swiftly and efficiently. This is the first time I’ve used an on line Lawyer but I definitely recommend this company and for sure I will use them again.

The communication between the client and the NPS LAW team was outstanding; Libby and Harvey exhibited commendable proficiency in managing calls and addressing all inquiries.

Amandeep and Junaid maintained a high level of professionalism, providing comprehensive explanations regarding project expectations and subsequent procedures.

M

Hera and Kamilla both worked very hard with my sale and were both very knowledgable and helpful! Every email was answered punctually and when a call was necessary they did not hesitate to get in touch!
I would definitely use NPS Law again and especially either Hera or Kamilla