Unfortunately my order was not delivered. Top of The Clops have tried to chase delivery but have been waiting since the 14th July. Very disappointing. Updated 21.7.26. Success my order finally arrive... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A good range of products at reasonable prices and a very helpful Customer Services team.
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Love the buxton greedy gannet haynet, really made a difference to feeding hay to my greedy coblet! Instead of pulling and guzzling his hay down at the same time he now takes his time chewing so his ne... Se mer
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I have been a customer of TOTC for a number of years now. The service has always been excellent and they have gone the extra mile to source me items, and get them to me at short notice. They have give... Se mer
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Företagsinformation
Skrivet av företaget
Top Of The Clops - For You and Your Horse. We are a small independent business, passionate about all things equestrian. We opened our online tack shop in January 2016, so you can trust and count on us as an established small family run business always here for you and your horse. We are a BETA Retail member so you can be confident of our quality offer.
Kontaktuppgifter
The Keep, Creech Castle,, TA12DX , Taunton, Storbritannien
- 07708 842362
- info@topoftheclops.co.uk
- www.topoftheclops.co.uk
4,3
Utmärkt
117 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent communication from seller
I pre ordered special addition buckets which were delayed in distribution, however the communication was excellent & I was given the option of a refund or to wait until they were available.
16 mars 2025
Svar från Top Of The Clops
Thanks so much for your review Beth - so glad you are pleased and hope your love your buckets
The product I bought was on pre order
The product I bought was on pre order. Due to manufacturing issues it was late being despatched . The company let me know by email what was going on , and when it in its way ! And we are very happy with the product we were waiting for ! Thankyou 👏🏻😍
14 mars 2025
Svar från Top Of The Clops
So glad we eventually got these to you after all the manufacturing delays. So pleased you are happy with the purchase. Thanks for the review
Lovely rug
Lovely rug, excellent customer service. Would buy from again.
8 mars 2025
Omdöme utan inbjudan
Svar från Top Of The Clops
Thank you so much Ange - really pleased you are happy with your rug and the service
Really happy with my order
Really happy with my order, amazing customer service and great products on offer.
Thank you
5 mars 2025
Omdöme utan inbjudan
Svar från Top Of The Clops
Thank you so much for your review Toni, so glad you are happy with everything
Very fast delivery very pleased would…
Very fast delivery very pleased would definitely shop again
27 februari 2025
Svar från Top Of The Clops
Thanks so much for your review Lisa, really glad you are happy.
Very helpful when the product I ordered…
Very helpful when the product I ordered wasn’t in stock. Gave me other choices and fast delivery
24 februari 2025
Svar från Top Of The Clops
Thank you so much Carron for your review - so glad we could help and that you were happy
Fast and furious
28 januari 2025
Svar från Top Of The Clops
Thank you for your order and for your review. Thanks for buying from our small business
Svar från Top Of The Clops
Thanks so much for your review Kelly. So pleased you are happy with everything
Svar från Top Of The Clops
Thank you so much for your review Katharine. So glad you are happy with everything
Quick delivery pleased with my item 👍
7 januari 2025
Svar från Top Of The Clops
Thank you so much for your review Kerrie. Really glad you are so pleased
Lovely family run business who care about their customers
Lovely family run business who care about their customers.
Kept in touch with me throughout the order process and let me know of a delay with a product.
31 december 2024
Svar från Top Of The Clops
Thank you very much for your review Kate , really pleased to hear you were happy with everything
Very easy to use website
Very easy to use website, product arrived quickly and ontime. Good quality product. Well packaged and environmentally friendly and recyclable ♻️
6 december 2024
Svar från Top Of The Clops
Thanks so much Sarah for your review. So pleased you were happy with everything
Highly recommend!
Highly recommend!
Excellent customer service and communication
Can not fault them!
14 december 2024
Omdöme utan inbjudan
Svar från Top Of The Clops
Thank you very much for your review Chloe. So pleased you were happy with your experience with us
Out of stock items arrived within time frame expected after I was given option to wait or refund…
Ordered items a couple of months ago but one was out of stock due in October. Given options for refund or wait. I decided to wait and pleased to say remaining items arrived in the expected time. Great service and will use again.
23 oktober 2024
Svar från Top Of The Clops
Thanks so much for your review - glad we were able to help get all your items to you
Svar från Top Of The Clops
Thank you for your review - we are glad you were happy with your experience
Great little rug for a reasonable…
Great little rug for a reasonable price. Good and fast communication from them when I hadn’t received delivered notification from Evri.
4 oktober 2024
Svar från Top Of The Clops
So glad we were able to provide details of where the parcel had been left and that you were happy with the rug. Thanks so much for your review
Svar från Top Of The Clops
Thank you for your review - so glad you were happy with your experience
Order experience
Goods arrived, they were good value,easy to order, however I would say delivery a little slow.
6 juli 2024
Can highly recommend Top of theClops
Can highly recommend Top of the Clops. Good service , fabulous product absolutely no negatives at all. Exactly the type of honest on line shopping one expects. Thank you
4 juli 2024
Svar från Top Of The Clops
Thank you so much for your review - we are so glad that you were happy with your experience and we hope you shop with us again.
New to TOTC.
New to TOTC but will be purchasing in future.
Communication and support was outstanding.
Brilliant customer service and lovely products and good prices.
12 juni 2024
Omdöme utan inbjudan
Svar från Top Of The Clops
Thank you so much for your review - we are so glad that you were happy with your experience and we hope you shop with us again.
Detta är Trustpilot
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