Toobit Omdömen 

125
TrustScore 2.5 av 5

2,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

My experience with TOOBIT was so bad.I created an account and they offered me bonus.I used bonus and make some profit.I cant withdraw my whole profit and my account is frozen now.I also did Advance ve... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been using the Toobit exchange for a few months now and I haven't had any problems or encountered any bugs. I'm just waiting for other features like P2P like other exchanges have.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Account restricted right after a profitable run - support only sending templates (ticket #20260909000056) Had a good trading day, ended up around $5,600 in profit, all manual trades, no bot... Se mer

Företaget har svarat

Företagsinformation

  1. Kryptovalutatjänster

Om Toobit

Skrivet av företaget


Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.

Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.

Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.

We offer a comprehensive trading experience with:
  • 1,000+ trading pairs
  • Spot and derivatives trading
  • Copy trading and grid bots
  • Up to 200x leverage
  • Seamless performance and 24/7 multilingual support

Recent awards and recognition:
  • Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
  • Best Crypto Exchange MENA 2025 – World Business Outlook Awards
  • Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards

Join us and discover the future of crypto trading.

Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

125 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(125)

66 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

My experience with TOOBIT was so bad

My experience with TOOBIT was so bad.I created an account and they offered me bonus.I used bonus and make some profit.I cant withdraw my whole profit and my account is frozen now.I also did Advance verfication and connected my phone number.I also emailed them to clarify the situation.i didnt violate any rules and my account freezed with no reason.i dont reccomend to use this crypto exchange

13 september 2026
Omdöme utan inbjudan
Logotyp för Toobit

Svar från Toobit

Hi Ali, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Betygsatt 1 av 5 stjärnor

This platform is amazing!!!

This platform is amazing!!!! They will let you deposit your funds and trade with them and soon as you close the app for a second, like magic, your funds disappear same trades open with same pnl as when closed. Nothing changes other than your money being taken ! Avoid this platform. You will thank me later!

14 september 2026
Omdöme utan inbjudan
Logotyp för Toobit

Svar från Toobit

Hi Jack, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Betygsatt 1 av 5 stjärnor

I strongly disagree with this decision

I strongly disagree with this decision. It feels like you are creating excuses and rules to prevent me from receiving my $70 profit. I did not intentionally violate any of your rules, and I did nothing wrong.

Why was there no issue when I was losing money? Why did these violations suddenly become an issue only after I made a profit and tried to withdraw it?

If my activity was truly against your rules, why was my account allowed to trade normally while I was making losses?

I believe I am being unfairly prevented from accessing my own profit. Please explain clearly and honestly why this happened.

10 september 2026
Omdöme utan inbjudan
Logotyp för Toobit

Svar från Toobit

Hi Amir, as mentioned, following a review of your account activity, our system identified activity associated with multiple accounts, including matched or hedged trading involving trial or bonus funds. This type of activity is not permitted under Toobit’s promotional and trading rules, which are designed to ensure fair participation for all users.

As a result, restrictions have been applied to the account in accordance with these rules. If you believe the decision was made in error or would like further clarification regarding your case, please contact our Support team at support@toobit.com so they can review the details with you directly.

Betygsatt 1 av 5 stjärnor

Account restricted right after a profitable trade

Account restricted right after a profitable run - support only sending templates (ticket #20260909000056)

Had a good trading day, ended up around $5,600 in profit, all manual trades, no bots/scripts, single account. Right after, got hit with an "abnormal trading activities" restriction. Withdrawal is fully blocked.

I've submitted full KYC + video verification. Sent a detailed follow-up asking for:
1. What specific activity was flagged
2. What documents/info they still need from me
3. What steps would resolve it
4. Expected timeline

Got back the exact same template response, just with a link to their general compliance policy page - no actual answers to any of the above.

8 september 2026
Omdöme utan inbjudan
Logotyp för Toobit

Svar från Toobit

Hi Lalkrishna, we understand your frustration, particularly after completing the requested verification steps and seeking further clarification on ticket #20260909000056.

Your account activity has been reviewed multiple times by the relevant team, and the outcome of those reviews remains unchanged. Risk control assessments consider a range of factors, including overall account activity, trading behavior, and order patterns.

For security and compliance reasons, we’re unable to disclose specific internal monitoring methods, review criteria, or system parameters. We understand this may feel unsatisfactory when you are looking for more detailed information about the decision.

At this stage, the review of your case has been completed and the current account restrictions will remain in place. We appreciate your cooperation throughout the review process.

Betygsatt 1 av 5 stjärnor

Made profit trading

Made profit trading, then got restricted with zero specifics - ticket #20260909000056
I had a profitable run on Toobit (~$5,600 in gains from manual trading, no bots or scripts). Right after, my account was restricted for "abnormal trading activities" - no specific trade, order ID, or rule was ever cited.
I submitted full KYC and video verification as requested. Support's response (twice now) has just been a copy-paste template pointing to the general Compliance and Risk Control policy page, with no explanation of what I actually did or what's needed to lift the restriction. My withdrawal is still blocked with no timeline.
Looking at other reviews here, this seems to be a very common pattern: profit -> restriction -> vague "risk control" language -> no real answers. If Toobit support is reading this, I'd appreciate an actual, specific response to ticket #20260909000056 instead of another template.

9 september 2026
Omdöme utan inbjudan
Logotyp för Toobit

Svar från Toobit

Hi Lalkrishna, we understand your frustration, particularly after completing the requested verification steps and seeking further clarification on ticket #20260909000056.

Your account activity has been reviewed multiple times by the relevant team, and the outcome of those reviews remains unchanged. Risk control assessments consider a range of factors, including overall account activity, trading behavior, and order patterns.

For security and compliance reasons, we’re unable to disclose specific internal monitoring methods, review criteria, or system parameters. We understand this may feel unsatisfactory when you are looking for more detailed information about the decision.

At this stage, the review of your case has been completed and the current account restrictions will remain in place. We appreciate your cooperation throughout the review process.

Betygsatt 1 av 5 stjärnor

I also got scammed

I also got scammed. I always use SUI to deposit from the chain. One day something internally changed with the deposit. Started depositing as move Call from the same wallet I have always used. They say it was nothing in my control but at the same time. Telling me to pay attention to the settings when I send as if here’s some kind of setting to set.yet still wants to charge me $47 she have it returned. I trusted this place enough to deposit my funds. Then they hold them for ransom. There is currently no way to deposit Sui Onchain without this happening from any Wallet so I know other people are having the same issue so you will lose your SUI if you deposit it from chain right now and they will try to hold it for ransom. I also want to add that this supported token is sitting right in my deposit wallet. Very easily could be credited to my account.

17 augusti 2026
Omdöme utan inbjudan
Logotyp för Toobit

Svar från Toobit

Hi Matthew, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Betygsatt 1 av 5 stjärnor

NEVER USE TOOBIT

NEVER USE TOOBIT. they steal your money, belgium and the Netherland are not restricted and yet they say its restricted.. so yes.. my money is gone by now.

NEVER USE TOOLBIT

4 september 2026
Omdöme utan inbjudan
Logotyp för Toobit

Svar från Toobit

Hi Fathippo, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Betygsatt 1 av 5 stjärnor

"Earn" winnings frozen for no reason

I deposited 200 USDT into this platform to use in an "Earn" event for new users. Once the event ended, when I tried to withdraw the amount plus my earnings (the earnings were a paltry 4 USDT and a fraction), they restricted my account and withdrawals due to "unusual trading activity." I literally didn't even open a single trade on the platform, and I was unable to withdraw my money. When I contacted support and explained the situation, they only allowed me to withdraw the initial 200 USDT deposit, not the earnings from the "Earn" event, supposedly because they were earned "without complying with the usage policies." They offered no evidence or plausible justification whatsoever to explain the restriction.

After reading the reports on this page, it's very clear that this is a widespread practice by this exchange towards its users. I strongly recommend not using this exchange. In my case, the issue involves a minuscule sum of money (which makes it even more unpleasant), but the pattern of behavior suggests that, generally, they do this to limit or outright eliminate any profits their users might make.

When this happened, I even completed the KYC procedure and requested a review of the situation, since it's impossible to violate trading policies if I haven't opened a single trade. To this day, I still haven't received any response, and those measly 4 USDT remain frozen.

UID: 169726343

12 juni 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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