The plants received were in terrible shape. Some were dried out (Liverwort Hepatica and Lyreleaf Sage), others were moldy and soft (bloodroot), others looked crushed (Cardinal Flower). I did not repor... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The plants received were in terrible shape. Some were dried out (Liverwort Hepatica and Lyreleaf Sage), others were moldy and soft (bloodroot), others looked crushed (Cardinal Flower). I did not repor... Se mer
Företaget har svarat
The bare roots seemed very dry when delivered. Kept in water overnight then planted them. Nothing happening yet. Hope they grow. Update; I especially like that TN Nursery’s customer service responde... Se mer
Företaget har svarat
Packing was sufficient to keep the plants moist and undamaged by the trip. I can't speak to the viability because I won't know until next spring, but I didn't see anything that would indicate that th... Se mer
Företaget har svarat
The order arrived as expected in a reasonable amount of time. They also have some helpful content regarding what bare root plants are and how to plant and care for them. Looking forward to seeing how... Se mer
Företaget har svarat
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was extremely disappointed by the size and quality of the plants. I bought 2for1 plants and did not expect them to be large, but they were pathetic. I had ordered from you accidentally and will definitely not order from your site again.

Svar från Tnnursery
One of the cone flower roots I received was in pretty bad shape almost rotten like it won't come up for sure.

Svar från Tnnursery
It was a first to have plants shipped barefoot wrapped in paper in a common shipping envelope. The plants were completely dry and so were in terrible condition upon arrival. I did all I could to resuscitate them but only two managed to bounce back. It’s okay - lesson learned.

Svar från Tnnursery
The website shows a picture of bareroot milkweed with lots of roots, very healthy looking. What I received looked like dried out sticks, very hard to tell which was the root end and which was the growth end. Planted them, nothing so far.

Svar från Tnnursery
Although I did receive what I ordered I'm disappointed I haven't seen any growth yet. How long before I see vine growth?

Svar från Tnnursery
Timely Delivery. Only one plant failed to grow, the remaining ones are doing fine.

Svar från Tnnursery
I bought a package of trillium rhizomes. They were delivered in good condition. And they look very healthy. They also came with a very nice set of instructions on how to care for them.
The only issue is my fault. I ordered them on July 9, which was too early in the year when it is still hot. I should have waited until early fall. Since I didn't, I put them in my refrigerator to keep until it cools off. I'll get them in the ground this fall. If they don't survive, it will probably be because of my actions rather than the quality of the rhizomes that I ordered.

Svar från Tnnursery
Less than half the plants I have ordered have not survived in spite of amending the soil, planting in well drained soil, and planting in recommended locations. The most disturbing thing is having plants replaced without by the company without proper notification. For example, I ordered a butterfly garden that was supposed to contain various plants. I received 5 butterfly bushes which was fine. I received 10 trumpet vines which are highly invasive and for which I have no room to plant.
There is no way I can accommodate plants which not only choke out everything that I have planted but also reach heights of 30 feet and need extensive maintenance.
I trusted The Appalachian Storyteller’s recommendation that this was an excellent and honorable company which had provided plants for sites such as The Washington Monument, but I now realize that such sites have hundreds of people maintaining these plantings.
When looking online I found many complaints about this company and the failure of their plants to grow. I also researched the most trusted plant sources online and this company was not on the list.
When I went to the websites of the recommended suppliers the information I found about growth habits, warnings about invasiveness, optimal planting times and other valuable information which I found more useful. The other suppliers have lifetime warranties while TN Nursery supplies a gift certificate and limited time to determine success of the plants. TN Nursery is so expensive especially shipping costs for a small package containing only roots.

Svar från Tnnursery
They are non-responsive. Do not stand behind their products. Poor customer service. Will never order from them again.

Svar från Tnnursery
Description of what i will receive was great. The roots came packaged very well.

Svar från Tnnursery
great products, customer service, and prompt delivery;

Svar från Tnnursery
I was quite annoyed at the almost constant emails asking me to do something to get my order a day earlier or whatever it was. I placed an order,why couldn't it just be shipped in a timely manner? It's doubtful I'll order from this company again, sorry to say.

Svar från Tnnursery
I have planted these the day after getting them and only one has any appearance of being viable. I should have just picked up a stick in the yard and stuck it in the soil.

Svar från Tnnursery
I was informed they delivered bare root plants. I don’t like bare root plants.
I did not know they delivered bare plant roots!
Most of the plants have not shown any signs of growth! They have been planted since arriving.
Won’t order from them again.

Svar från Tnnursery
Part of my order is questionable whether the plant will root, it was just a stem cutting

Svar från Tnnursery
Everything was smooth and easy. The plants look great!

Svar från Tnnursery
Great customer service. The ferns we ordered and planted (which were reasonably priced) were so easy to plant and they have already started growing (planted 3 weeks ago)! So impressed. We are ordering more!

Svar från Tnnursery
Always well packaged, clear instructions , especially online. Love TN Nursery!

Svar från Tnnursery
Only 6 of the plants have done anything the rest arrived in very bad shape and have done nothing. This was a test order for our garden club which is doing a large native garden in the community. I can’t at this point recommend we place a large order.

Svar från Tnnursery
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.