DO NOT ORDER FROM THIS COMPANY. They sent us the wrong tiles two times, and the second time the tiles arrived broken. Despite not matching the sample tile, product name, or online description they cla... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently used TileBar for a home renovation project in the U.S., and I was really impressed with the variety and quality of their tile options. The designs are modern and stylish, and it made it eas... Se mer
Företaget har svarat
Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Se mer
Företaget har svarat
I am shopping for a bathroom floor tile for a room with an existing bath tub surround and countertop. Ive had carpet there for far too long. The Romanesque looking existing tile i still love. Tile bar... Se mer
Företagsinformation
Skrivet av företaget
TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.
Skrivet av företaget
Kontaktuppgifter
45 West 21st Street, 10010, New York, USA
- 888-541-3840
- info@tilebar.com
- www.tilebar.com
3,5
Medel
9 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från TileBar
Hi Paul,
We apologize for the negative shopping experience you have had with us and appreciate you bringing this to our attention. I will bring your experience up to our warehouse manager and team, so we may continue to improve our shipping methods and our performance overall.
Great service
Very responsive to questions and concerns. Professional and kind.
Great selection.
Fast and knowledgeable.
15 maj 2024
Svar från TileBar
Hi Arlene,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being part of the Tilebar family.
Svar från TileBar
Thank you for the great review! We’re so glad you’re happy with our services.
Svar från TileBar
Thank you for the great review! We’re so glad you’re happy with our catalog and shipping timeframe.
Stylish Designs & Superb Customer Service
Over the course of 2 years, I ordered approximately 50 tile samples from TileBar for a home we were building. I found inspiration in TileBar’s wide range of design options and ordered all of the tile from them for our new home. And, what I most appreciated was that when one tile in a family was discontinued, staff assisted in finding adequate supply of a similar tile.
22 december 2023
Svar från TileBar
Thanks for the fantastic review! It’s been a pleasure working with you, and we’re excited to keep delivering the best for your business.
I’m always pleased to purchase from…
I’m always pleased to purchase from them, very trustworthy company
28 juli 2024
Svar från TileBar
Hello,
Thank you for your amazing feedback. We truly appreciate your kind words! Thank you for being part of the Tilebar family.
I needed more tile and you got it to me…
I needed more tile and you got it to me quickly.
25 juli 2024
Svar från TileBar
Hello,
Thank you for sharing your positive feedback with us. We appreciate you taking the time, to write a great review for us. We are always committed to meeting our client's expectations.
Svar från TileBar
Hi Jacob,
Thank you for taking the time to leave us a review and for being part of the Tilebar family.
Quality, choices and super customer service are why I order from TileBar
Quality, choices and super customer service are why I order online at TileBar.
Free delivery as well of course!
23 juli 2024
Svar från TileBar
Hi Robbie,
Your kind words mean a lot to us! We’re delighted that you’re satisfied with our services. Thank you for being such a valued client
Fantastic selection, expert advice and great packaging/delivery
I ordered a lot (too many) samples. After months of planning and indecision, I narrowed it down to a few options. I scheduled an appointment at the New York showroom. Michelle M. was FANTASTIC! What I thought would look best, maybe not so much! She recommended a different tile and colorway and it is perfect!!! The tile was held until we were ready for delivery. Nothing was damaged. Even the driver was super friendly. Tile install starts in a week. Can't wait. Highly recommend TileBar
10 juni 2024
Svar från TileBar
Hi Susan,
Thank you for the great review! We’re so glad you’re happy with our services and overall experience.
Great Experience…
Very helpful and knowledgable sales people. Great at picking out material, colors and matches for my project. Showed me a lot of patience and care.
7 augusti 2024
Svar från TileBar
Hi Kenny,
Thank you for the great review! We’re so glad you’re happy with our services and looking forward to assist.
Delivered as promised
This place was the only tile store that carried a distressed edge tile in the color/sizes I was looking for.The sales rep was helpful over the phone and everything that was promised, they delivered. Tile is installed and I LOVE it. Thanks to evyone at The Tile Bar!
23 juli 2024
Svar från TileBar
Hi Marsha,
Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience working with us. We look forward to continuing our partnership!
They have great customer service
They have great customer service. My package arrived with tile broken. They sent me more tile wrapped differently. They were great to work with.
20 juni 2024
Svar från TileBar
Hi Marci,
Thank you very much for the kind words! Our work is truly fulfilling because of clients like you. Thank you for being part of the Tilebar family.
The price on tile samples is amazing
The price on tile samples is amazing! They have been so helpful in choosing. I think we are almost ready to order!
5 juni 2024
Svar från TileBar
Hi Joey,
Thank you for the great review! We’re so glad you’re happy with our services and can’t wait to work with you further.
very nice to be able to get samples for…
very nice to be able to get samples for only $1. wish more companies did this. easy to order and arrived promptly. great job tilebar. however, all tiles were broken as though something heavy was dropped on then after packing. not a problem since they were samples and i could still get an idea of what they would look like.but a little concerned that other tiles might arrive damaged???
20 augusti 2024
Svar från TileBar
Hi Elizabeth,
Thank you for your feedback! We're glad to hear you appreciated the $1 samples and had a smooth ordering experience. We're sorry to learn that the tiles arrived damaged, though. We always try our best to pack our items, however, in the event they break in transit we are more than happy to replace them as soon as possible.
Svar från TileBar
Hi Steve,
Your favorable feedback is much appreciated. Customers like you are the reason we love what we do. Thank you for being part of the Tilebar family.
Svar från TileBar
Hi Frances,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being a valued client.
Svar från TileBar
Hi Randi,
We appreciate you taking the time to write such a fantastic review. We are committed to consistently exceeding your expectations.
Broken Tile
Our tile was delivered all broken into unusable pieces, reported and reshipped. The replacement tile was also delivered broken in unusable pieces. The Tile Bar promptly responded and we received a refund. Our bathroom project remains unfinished.
16 juli 2024
Svar från TileBar
Hi Kerrie,
Thank you for your feedback on your purchasing experience with us. We apologize that your shopping experience was not great and appreciate you bringing this to our attention. While I am glad we were able to provide you with a quick resolution with your refund, I do apologize the experience did not meet up to our standards.
Delivery experience not great
TileBar customer service was good. Delivery company not great and broke some tiles when they finally delivered the boxes. TileBar ships quickly but delivery company didn't deliver on time and didn't communicate well.
2 augusti 2024
Svar från TileBar
Hi Laura,
Thank you for sharing feedback on your purchasing experience with us. We apologize that your delivery experience was not great. While we am glad you did receive all your material for you project, we will take your insight and look to improve our delivery methods.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.