Ticket Liquidator Omdömen 883

TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The performance was amazing, but the parking situation wasn't that clear or great to me. I'm disabled and needed parking right in front of the venue. Guests weren't allowed to park in the handicapped... Se mer

Betygsatt 2 av 5 stjärnor

Attending a korn concert at the pocatella amphitheatre in Idaho. Lawn tickets were available for purchase at the gate for $35. I had pre-purchased tickets through ticket liquidator, two tickets both w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My daughter wanted to attend Mean Girls in New York City for her 14th birthday yesterday. Couldn't find good tickets anywhere as the show sells out extremely fast! Took a chance on Ticket Liquidator... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

So, when I first saw the reviews here at Trustpilot about Ticket Liquidator I thought "Oh I'm liquidated"! I bought tickets for the NYC Homecoming Concert on Friday 20 and it turns out I had the most... Se mer

Företagsinformation

  1. Biljettförsäljning
  2. Hobbybutik

Skrivet av företaget

Since 2003 Ticket Liquidator has provided sports, concert, and theater fans access to the largest inventory of tickets at reasonable prices. Tickets are listed by thousands of carefully vetted professional ticket-selling companies, all backed by Ticket Liquidator’s 100% Money Back Guarantee. And with 7-day-a-week customer service, Ticket Liquidator is here to help you find the seats you want at the price you need for the event you can’t miss.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

883 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Double hold on CC

I went to purchase tickets for an upcoming broadway show....496.25. I was fine with that, as I was expecting the overpriced tickets. When I hit submit order I received an error notice that asked me to verify all info and try SUBMITTING again... so I did. Received the same message and tried to call but it is after business hours. Problem is.... now there are 2 holds on my card equaling 1,000.00 I certainly hope I am NOT charged twice when it is the website that instructed me to try submitting again. I will update review once I am able to speak with customer service. 1,000 may not be much to some... but that extra 500 hold WILL affect me.

2 augusti 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Hi Jenny,
The holds you see are just preauthorizations. Because the orders never went through, these preauthorizations will disappear from your account depending on your bank's policies. I do apologize for the inconvenience.
If you have not already been in touch with our service department, you can give them a call at 1 800 456 8499. Our call center is open until 1am Eastern time.
Thank you for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

Great seats

Great seats, great online communication and solid performance. Fees are a little pricy, but at least I received bonus frequent flyer miles at American Airline for shopping at AAdvantage eeshopping. As a whole, everything worked out fine without a hitch.

30 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

This is great to hear. Thanks! Glad you enjoyed the show and that your ticket buying process was nice and easy!

Betygsatt 1 av 5 stjärnor

I called after I hadn't received my …

I called after I hadn't received my e-tickets after 3 hours, for an event the same evening. I was put on hold for 14 minutes, when the representative could not find an explanation, and needed to speak with a specialist. I thought she had forgotten about me, so I called back. After a bit of research I was told that they had to contact the supplier and I was put on hold, again, while she got me the number of the supplier, so I could call if I received no response. 17 minutes later I called back and was told that the supplier has a certain number of hours to reject your order (even if it was approved on Ticket Liquidator) and I should call back in an hour to find out if I'd been rejected. Suffice it to say, I will not be ordering through Ticket Liquidator again. 08/15/17 UPDATE - I did finally find out after calling back in an hour, that my purchase had been rejected. This was 3 hours before the concert! Apparently, someone had purchased them at the same time, or so I was told. Ticket Liquidator found me other tickets, but not nearly as nice as the ones I had originally purchased.

28 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Hi Elizabeth,
we're sorry you had some trouble getting your tickets. If you email us your order number, we can look into the situation further. CustomerSupport@TicketLiquidator.com

Betygsatt 1 av 5 stjärnor

Order NOT processed but credit charged!

I put in an order, a message came up that there is an error and that I should call. At the same time my credit card has been charged. I called 4 times and stayed on hold for very long times but my turn never came. I also emailed twice but have not even received an automated response stating that they have received my email and will get back to me. This is simply unacceptable service. Either accept the transaction or dont charge the credit card

27 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Hey Nihal,
So sorry to hear you've felt ignored through this whole situation. If you received a message stating that there was an error, I assure you that no order has been placed, and the charge you see on your card is just a temporary hold that will disappear in a matter of days. I will reach out to our Customer Loyalty team for you and have them look out for your name to ensure that they've received your email. They will be getting back to you within a couple days. If you'd like to give our customer service call center another try, you may have more luck getting through the queue. Sorry again for they delays you've been experiencing in responses. Thank you for your review.

Betygsatt 1 av 5 stjärnor

The concert I paid for was rescheduled …

The concert I paid for was rescheduled but the same bands were not playing. I asked for a refund and still 4 days later have heard nothing back from a manager as promised. Worst site ever do not order from them, go straight to the source. Customer service is terrible

25 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Hey Aaren, sorry to hear you've been unhappy with our customer service thus far. When events have been canceled, we refund tickets immediately, but for rescheduled events, we assure that your tickets will be valid for the new show. Unfortunately, we cannot refund a ticket for a show that is still scheduled to happen. If you'd like to sell your tickets, that is always an option if your show has not occurred yet. If you are interested in trying to sell your tickets, give our customer support center a call at 1-888-331-4179.

Betygsatt 1 av 5 stjärnor

Duplicate sale of my ticket!

My seat was M16....A women had my same seat with a small hard ticket!

25 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Hey Tamara, I'm really sorry to hear you had some trouble with your seat! If you have a moment, please send us an email letting us know exactly what happened so we can figure out what went wrong and so we can try to resolve the issue for you! CustomerSupport@TicketLiquidator.com

Betygsatt 5 av 5 stjärnor

I'd use this site again!

Ticket liquidator had the lowest price for my concert ticket. The website was easy to use on my phone. The email with my tickets came fast and I was good to go!

23 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Great! Thanks for your review, Miesha!

Betygsatt 1 av 5 stjärnor

ticket prices

it shows price per ticket was $43:00 per ticket,by the time it was time for check out it costed me $231:00 for 4 tickets with all the fees added which is a cost of $57:75 per ticket. If it was not puchaseing the ticket for my granddaughter I would have cancelled them. Then when I printed them out to make it worse the price on the ticket is $20.00. I will never purchase tickets through this site again

20 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Sorry to hear you were unhappy with the fees and final prices. Those fees are necessary to cover the costs of operation in offering our tickets, including customer service and technology. As for the difference in what you paid and the face value of the ticket, the tickets we sell are being resold. Resale tickets are sold are market value as opposed to face value. That market value will vary depending on availability and demand of the tickets. Sorry again to hear you were so displeased with the prices. Hopefully we can help find you a better deal next time. Thanks for your review.

Betygsatt 1 av 5 stjärnor

Beware of fees

The listed price is not what you pay. On the last screen my total increased by ~40% in fees. Very sketchy!!!!

18 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Hi Fredric, we're sorry the service fees took you by surprise. These fees, a standard in the ticket resale industry, go towards website maintenance and keep our customer service department up and running. There is an outline of all fees associated with the purchase for customers to review on the final page before an order is completed.
Thank you for taking the time to leave a review.

Betygsatt 1 av 5 stjärnor

my tickets were not valid and rejected …

my tickets were not valid and rejected by the Hobby Center as being previously sold. I am requesting full refund, Disappointed myself and my 5 year old granddaughter. I will contact your company directly but would appreciate and explanation. I have the contact from the Hobby Center who told me the tickets I was sold were taken back in December and should not have been advertised for sale.

17 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Hi Paul, we are very sorry you were unable to use the tickets to get into the event. I do see you have been in touch with our customer service department about the issue. I apologize for any inconvenience. Thank you for taking the time to leave a review.

Betygsatt 2 av 5 stjärnor

have yet to receive my tickets and i …

have yet to receive my tickets and i ordered a month and a half ago

12 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Hi Hannah, I see in your order that your tickets will be delivered by March 23rd. No need to worry - we guarantee tickets will arrive in time for the event!

Betygsatt 3 av 5 stjärnor

too high service fees...and these fees …

too high service fees...and these fees should be communicated in the shopping cart....not during checkout.
Your site gives an impression of the final price that is incorrect abd misleading

9 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Sorry if the fees were a bit high. Those fees cover the costs of operation, customer service, and the technology that makes our transactions possible. They are normal to any ticker resale site. Our intention is never to be misleading to our customers, so thank you for your input that will help us better our service in the future, and thanks for your review.

Betygsatt 1 av 5 stjärnor

Your website said delivered plenty of …Got passed around between two people neither one of them willing to work with me and help me out so I hope you enjoy the extra $10 you got out of me because you'

Your website said delivered plenty of time before the event. After I received my tracking number it was the same day as the event two hours later then the event called was charged more money to make sure I got it on time that is unacceptable. Got passed around between two people neither one of them willing to work with me and help me out so I hope you enjoy the extra $10 you got out of me because you'll never get any more business from me

7 juli 2017
Omdöme utan inbjudan
Logotyp för Ticket Liquidator

Svar från Ticket Liquidator

Hi Jim, we're sorry about the inconvenience. I do see that you have received your tickets. We hope you have a great time at the event.

Betygsatt 1 av 5 stjärnor

Worst ticket buying experience ever!!

Worst ticket buying experience ever

I purchased two tickets to see Frankie Valli for my father for his birthday. It was in Charleston SC. which was a three hour trip for him and his girlfriend. They repeatedly messed up the shipping of the tickets only to finally call and tell me they were leaving them at will call. My father arrived at will call to get those tickets only to be told those tickets never existed. The concert was sold out so I couldn't even buy new tickets at that point.

I've never been more humiliated in my life. Add to that, every time I called them after that, these people were completely vile and rude. And have done nothing that even comes close to making this right. My father had a heart attack a few years ago and that may have very well been his last chance to catch that concert.

Do not buy anything from these people. Spend whatever extra money you have to spend with a reputable know ticket dealer.

6 juli 2017
Betygsatt 1 av 5 stjärnor

I had ordered tickets before from …

I had ordered tickets before from Ticket Liquidator and everything went fine.

This time as I was checking out there was an over $100 service fee on each ticket. What's that about?
Seems dishonest to me. I clicked the order button too quickly and felt trapped with the service fee

3 juli 2017
Omdöme utan inbjudan

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