Definitely not a place to shop or sell complete bikes. I was offered a fraction of the bicycle I just purchased, just to put into perspective, I was offered less than the groupset alone..dura Ace di2.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I received my emtb from TPC, it wouldn’t turn on due to a faulty wire. It’s an emtb, so it happens. TPC was super helpful and reimbursed me for the parts/labor to get it up and running.
Really happy shopping and using TPC. Buying a bike, I felt at ease knowing they go a rigorous testing protocol before shipping their bikes. Also felt at ease knowing there was a 30 day back guarantee.... Se mer
Företaget har svarat
Easy transaction, the forks were delivered exactly as described, saved a lot of money!
Företagsinformation
Skrivet av företaget
The Pro's Closet is the world’s largest and most trusted source for high-end used bikes and components. All our bikes have been rigorously inspected, tested and refurbished for resale. We offer 30-day no questions asked returns.
Kontaktuppgifter
1101 E 126th Avenue, 80241, Thornton, USA
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
4,2
Bra
264 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The price for the product was good and…
The price for the product was good and arrived in a timely manner. The one time I contacted customer support they were helpful and responded quickly.
7 maj 2024
Ordered online
Ordered online. Delivered to store and in/out of store in minutes. Very efficient process.
7 maj 2024
Free freehub!
I ordered a spank 350 rear wheel without a freehub and it came with a freehub attached, thank you!
7 maj 2024
All perfect
16 april 2024
My GO TO for anything bike related
Great prices, fast delivery, and exceptional customer support.
6 maj 2024
This was my second experience at TPC
This was my second experience at TPC. Everything was timely and efficient. Folks are always helpful with answers. Customer service was outstanding! bi
10 maj 2024
Trustworthy condition and shipping
The frame is in great shape. It was well packed and arrived with no damage. Nice to know their assessment of the frame was accurate!
11 maj 2024
I’ve never had a bad exchange with TPC…
I’ve never had a bad exchange with TPC and when something went askew it was handled well ! Special shout out to Megan :)
16 april 2024
Fast and great quality stuff.
8 maj 2024
canceled selling my bike due to a new…
canceled selling my bike due to a new policy of deferred payment for 60 days.
1 december 2023
Svar från The Pro's Closet
Hello Ernest, I'm Nick The Pro's Closet (TPC)
I'm sorry to hear our offer terms did not meet your expectations. Offers are made upon several factors including market conditions, consumer demand, existing inventory, and the like.
If you have further questions regarding the timing of your payment, I and the team here would be happy to answer them.
You can reach us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Read the blog
I like to read the blog. The "gee whiz" aspect is well controlled, but still present, in all the postings. 4 Stars
10 maj 2024
Appreciate customer service taking care…
Appreciate customer service taking care of selling to purchase and shipping issues
13 maj 2023
Brought a set of wheels from them and…
Brought a set of wheels from them and they arrived in a excellent package with no damages to report. Prize was decent but I thought it could have been a bit less. I was also putting my CerveloS3 2021 model for sale and wanted to know how much they would offer me for my bike with full Sram Red 12 Speed setup , I honestly would have to say their offer was not pleasing to me so I kept it . I still would always go to them if I am looking for some for a fair prize , whether it be componets or a bike frame , some prizes are fair base on the product you are looking at.
13 maj 2023
Got my dream bike for half of retail price.
Bought a 2022 Trek Top Fuel 9.9 XTR - pretty much my dream bike. Got a $10k bike new at half price in excellent condition - this was a great deal! Bike came in a very nice box - great job on wrapping and shipping it. Customer service was right there to answer any questions I had on it up front. Overall, very happy with this purchase, this turned out to be an amazing bike!
15 november 2023
Highly recommend
Highly recommend! Bought 2 bikes a gravel and mtn. bike. Both were great! The Specialized man. bike was too big so I returned it. Such an easy process.
17 februari 2024
Don’t rely on the buyback program
Got a decent deal on getting the bike but disappointed with the buyback offer. Was hoping to get a good offer so we could put the money towards another bike from you. You could have made more money on the trade in but it wasn’t to be. Won’t be using your store again!
11 maj 2024
Svar från The Pro's Closet
Hello Bill, I'm Nick from The Pro's Closet.
I'm sorry to hear about your buyback offer. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.
If you have further questions regarding your submission, our team is always happy to help.
Please contact us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Always quick to deliver the goods.
Always quick to deliver the goods. Fair to great prices, and super easy website to navigate through.
1 maj 2024
Great selection of gear
Great selection of gear, and really knowledgable staff. These folks know bikes! I have a ton of bike shop options in the Boulder area, but love stopping in to the Pro's Closet when I can.
18 april 2024
Seamless experience
Seamless experience. Great bike. Fast shipping. Certified no cracks in the carbon frame. What else do you need?
7 maj 2024
Great advice
Great advice. These guys ride for real and there is absolutely no push to buy.
17 januari 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.