Right from my first contact to the last everyone there was exceptionally helpful. I bought them returned a motor for a refund. Solomon helped me to complete the return and then when I needed anothe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My leaf blower packed up literally just days after the 3 year warranty expired, but had worked smoothly up to that point. Messaged Hyundai, via Genpower and spoke to a very helpful agent called Jade.... Se mer
Företaget har svarat
Bought the chainsaw largely based on reviews and price. Not disappointed. Easy to assemble and adjust. Cut down 8 trees like a hot knife through butter. Easy to tighten the chain when required, ligh... Se mer
Företaget har svarat
Hyundai Petrol Roller Lawnmower HYM430SPER Late delivery and package damaged on arrival. Packaging poor. Contact with Hyundai Power products was reasonable and Soureshna Nabobsing (GENPOWER) sorted... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a UK based online store for power equipment such as generators, garden machinery, water pumps, pressure washers and more. Our range of products start with domestic level machines and go all the way up to machines suited for the professional and rental markets. We set this company up on the back of 20-years experience in power machinery and generators, and in the hope that we could provide a better solution than most people currently do. Our aim is to get you the best products, from the best suppliers, for the best price, with the best service. Simple aims, done in the best way. That's what keeps our customers happy and coming back to us every time.
THEPOWERSITE PROMISE
Skrivet av företaget
- Price Promise
- We believe we can match any price in the UK for any of the products we offer for sale on our website. How do we do this? We base our business on selling large volumes via the internet. This allows us to keep our margins to a minimum. We have low overheads and we buy in large volumes from our suppliers. If you see an identical product listed elsewhere on a UK based website, please call us and we will certainly try and beat it.
- Aftersales Support
- We want our customers to be happy. For a company like ours, we believe that the best way to run our business, is to put ourselves in our customers shoes. We put a huge amount of emphasis in getting everything that we do right and putting the customer at the heart of our experience. That is why we offer an aftersales service for all orders. If you have any issues, questions or problems, our team is available.
- FREE UK Mainland Delivery
- We offer FREE delivery on any product to Mainland UK. Most orders placed before 12pm on a business day will be shipped from our suppliers on the same day provided the product is in stock. If you need to be certain an item is in stock and available. Pricing for extended shipping areas like Northern Ireland, the Scottish Highlands and outlining Islands, Outer Hebrides, Channel Islands, Isle of Man, Scilly Isles, and other postcodes not considered as UK mainland by our suppliers can be obtained also by calling our offices.
OUR DELIVERY SERVICE
FAST & FREE SHIPPING TO MAINLAND UK
We guarantee FREE* next day delivery on all website orders placed before 2.00pm Monday - Thursday (excluding bank holidays). All orders placed on Friday, Saturday & Sunday will be dispatched the next working day (excluding bank holidays).
*delivery to Highlands & Islands will incure a surcharge.
Kontaktuppgifter
Cambrian Park, Issac Way, SA72 4RW, Pembroke Dock, USA
- 01437 700 123
- enquiries@thepowersite.co.uk
- www.thepowersite.co.uk
4,3
Utmärkt
568 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från THEPOWERSITE
Dear Lyndon,
Thank you for taking the time to share your experience with us! We're so happy to hear that you're pleased with the service we provided and with the machine.
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Really easy to order and the delivery…
Really easy to order and the delivery was super quick. Will be using this company again.
1 juni 2024
Very quick response via Mr
Very quick response via Mr. Kieran Darradh at Genpower. Replacement part to be sent out to me under warranty. Excellent service.
5 juni 2024
Omdöme utan inbjudan
Very professional approach to problem…
Very professional approach to problem by Keiron Darragh.
5 juni 2024
Omdöme utan inbjudan
Efficient and friendly service
Efficient and friendly service. I received the repacement machine today.
15 maj 2024
Omdöme utan inbjudan
Very helpful staff and informative…
Very helpful staff and informative quick delivery good price 2” Hyundai water pump stated first time and pumps well / you might need a foot valve on intake hose though depends on your situation
1 maj 2024
Svar från THEPOWERSITE
Dear Gerald,
Thank you for taking the time to leave us a review! We are so glad to hear that you had an amazing experience with us.
Should there be anything else we can help you with, please let us know.
Kind Regards
Rukshal
Hyundai lawnmower battery charger replacement.
I brought a Hyundai lawnmower from Amazon last year and while I rave over the quality of the machine itself sadly the battery charger gave up the ghost after half a dozen charges. After contacting customer services I spoke to Kieran Darragh and he went out of his way to get my replacement charger sent out as fast as possible.
20 maj 2024
Omdöme utan inbjudan
Svar från THEPOWERSITE
Dear David,
Thank you for taking the time to leave us a review! We are so glad to hear that you had an amazing experience with us.
Should there be anything else we can help you with, please let us know.
Kind Regards
Rukshal
Svar från THEPOWERSITE
Dear Martyn,
Thank you so much for your amazing feedback! Your kind words mean the world to us, and we are thrilled to hear that you had such a wonderful experience with us. We always strive to provide the best possible customer service, and we're happy to know that we succeeded in doing so for you.
Thanks again for taking the time to share your positive experience with us!
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Fantastic Service
Fantastic Service I ordered the part on a Friday afternoon and it was delivered at 10 am the following morning on a Saturday couldn’t wish for better Service would highly recommend.
12 april 2024
Svar från THEPOWERSITE
Dear Steve,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
We remain available for any other assistance you may require.
Best Regards
Rukshal
Svar från THEPOWERSITE
Dear Mark,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
We remain available for any other assistance you may require.
Best Regards
Rukshal
Svar från THEPOWERSITE
Dear Neale,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
We remain available for any other assistance you may require.
Best Regards
Rukshal
If there was a button for 0 stars that…
If there was a button for 0 stars that what this lots will get. Ordered a pressure washer which clearly show in stock, 5 days later haven’t received my order or any form of communication. only to call up their customer service to find out they ain’t got the item in stock! bunch of cow boys n girls out there 😡😡
3 april 2024
Omdöme utan inbjudan
Svar från THEPOWERSITE
Dear Wale,
Thank you for taking the time to leave us your review. We sincerely apologise for all the inconveniences you have faced. This is certainly not the service we aim to provide. We will definitely consider your feedback and will do our best to improve.
Should there be anything we can do for you, please let us know.
Kind Regards
Rukshal
Websites and telephone numbers don’t…
Websites and telephone numbers don’t put you in touch with the company. Hugely frustrating
26 mars 2024
Svar från THEPOWERSITE
Dear Lyn,
Thank you for taking the time to leave us your review. We sincerely apologise for all the inconveniences you have faced. This is certainly not the service we aim to provide. We will definitely consider your feedback and will do our best to improve.
Should there be anything we can do for you, please let us know.
Kind Regards
Rukshal
Petrol power washer.
Ordered and paid for a petrol power washer which was showing in stock. Received a conformation of order E mail. But after several days of no further updates I messaged Chatbot to be told the item was out of stock, and no ETA for the item could be given for the washer. A refund could not be given at the time as it was the Easter holiday. Not impressed with the online ordering.
26 mars 2024
Svar från THEPOWERSITE
Dear Peter,
Thank you for taking the time to leave us your review. We sincerely apologise for all the inconveniences you have faced. This is certainly not the service we aim to provide. We will definitely consider your feedback and will do our best to improve.
Should there be anything we can do for you, please let us know.
Kind Regards
Rukshal
Top class generator works perfectly…
Top class generator works perfectly runs motor home off grid with no problem also silent
25 mars 2024
Svar från THEPOWERSITE
Dear Ray,
Thank you for taking the time to share your experience with us! We're so happy to hear that you're pleased with the service we provided and with the machine.
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
fast efficient Professional service…
fast efficient Professional service from Kieran Darragh. i will be buying again in the future.
26 mars 2024
Omdöme utan inbjudan
Svar från THEPOWERSITE
Dear Jon,
Thank you for taking the time to provide us with your feedback. We appreciate your input and are pleased to hear that the service we provided has met your expectations.
If there is anything further we can do to assist you, please do not hesitate to contact us.
Best regards,
Rukshal.
Never heard of Powersite before but…
Never heard of Powersite before but will defininitelty be revisiting again. Great price and delivery, all that they claimed on their site. Happy customer : )
20 mars 2024
Svar från THEPOWERSITE
Hello,
Thank you so much for sharing your experience with us. We're really happy to hear that you're satisfied with the service we provided. It's always great to receive such positive feedback.
Please feel free to reach out if there’s anything else we can do for you. Thanks again!
Best Wishes,
Rukshal
100% top service fast and hassle free…
100% top service fast and hassle free item arived in much better condition than expected .
15 mars 2024
Svar från THEPOWERSITE
Dear Martin,
Thank you so much for sharing your experience with us. We're really happy to hear that you're satisfied with the service we provided. It's always great to receive such positive feedback.
Please feel free to reach out if there’s anything else we can do for you. Thanks again!
Best Wishes,
Rukshal
Very fast delivery..which I really…
Very fast delivery..which I really needed!! and great price!
14 mars 2024
Svar från THEPOWERSITE
Dear William,
Thank you so much for sharing your experience with us. We're really happy to hear that you're satisfied with the service we provided. It's always great to receive such positive feedback.
Please feel free to reach out if there’s anything else we can do for you. Thanks again!
Best Wishes,
Rukshal
Complete waste of time
Complete waste of time. Ordered a Hyundai scarifier which was said to be in stock and on a one day delivery. After 5 days I called up, they didn't have it in stock and no estimate of when they would. Cancelled order
10 mars 2024
Svar från THEPOWERSITE
Dear Neil,
Thank you for taking the time to leave us your review. We sincerely apologise for all the inconveniences you have faced. This is certainly not the service we aim to provide. We will definitely consider your feedback and will do our best to improve.
Should there be anything we can do for you, please let us know.
Kind Regards
Rukshal
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.