Callum was fantastic. He went the extra mile to deliver what mattered to the tenants whilst also going above and beyond for myself the landlord. Excellent comms, high sense of ownership.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Personal Agent has been managing my property for a number of years. The staff are always very pleasant, professional and prompt to deal with queries.I have complete confidence in them and would th... Se mer
The lettings dept have always been a delight to deal with but after my boiler decided to die because it was the first chilly day of Autumn, I had a problem. The Personal Agent only dealt with the... Se mer
We have several properties which The Personal Agent manage for us. I deal with Becky mainly who always deals with matters quickly and efficiently and i find their service very good.
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Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.
Kontaktuppgifter
2 West Street, KT187RG, Epsom, Storbritannien
- 01372 745 850
- epsom@thepersonalagent.co.uk
- www.thepersonalagent.co.uk
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Sarah handled the sales progression on…
Sarah handled the sales progression on a trade in unit we took against one of our new builds. The whole process was superb and communication excellent,
Jason / earlswood homes
16 februari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Hi Jason,
Thank you so much for your kind feedback.
It was a pleasure to manage the sales progression for you, and I’m so pleased to hear that you were happy with how everything was handled. Clear and consistent communication is something I always aim to provide, so your comments really do mean a lot.
I truly appreciate you taking the time to share your experience, and I look forward to working with you again in the future.
I had a good experience renting a property
I had a good experience renting a property through Callum Kirkby at The Personal Agent. As a tenant, I found him extremely knowledgeable, professional, and always approachable with a smart, friendly manner. He answered all my questions, addressed concerns quickly, and kept me updated every step of the way. Callum helped us secure a great home faster than expected, overcoming any hurdles along the process and making the entire move smooth and stress-free. I highly recommend him to any tenant looking for reliable, top-notch support!
31 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Vera, and for your 5 star review
I recently moved in to my new home
I recently moved in to my new home, and Callum made the experience really seamless, he helped make the move far easier and simpler than I thought it would be.
11 februari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thats great to hear Joshua, and thank you for sharing
House buying in Epsom
Despite us not previously knowing the location very well, the Personal Agents had a good understanding of the type of properties and areas which would best suit us. John from the Banstead office has been particularly helpful in giving advice and support, along with guiding us through the various stages of our house purchase.
1 februari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Hi Lin, so pleased we managed to move you closer to your family, and were here to help you through the whole process. Thank you for your review.
Excellent service
Personal Agent is responsive to any queries and follow ups. Kept updated on sale. Our house sale brochure and photos/video were very well done and detailed.
10 februari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
I'm so pleased you felt well supported and kept updated throughout the sale, and that you were happy with the marketing of your home. It was a pleasure working with you, and we wish you all the best in your next chapter.
Site is very easy to navigate and the…
Site is very easy to navigate and the staff are all friendly and helpful.
10 februari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for taking the time to post your review Colin
John has been really supportive and…
John from the Banstead branch, has been really supportive and helpful throughout our selling process. We are both really grateful for all his sound advice which culminated in the sale of our house within the timeframe we were looking at. We would definitely recommend Personal Agent.
6 februari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Jane, and thank you for trusting us with your property
Magnificent job
Magnificent job by John & Suzy (hope I got the spelling right!) for showing us the house in Banstead and the communications could not have been more clearer. The whole process has been smooth and responses have been quick! Definitely recommend
17 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you Pui, and for your 5 star review
Callum at the Epsom branch was amazing
Callum at the Epsom branch was amazing, he went above and beyond and helped us over come hurdles to get us in our rented home. He’s incredible
1 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Chloe, and so pleased to have helped you.
The agent guide me through clearly on…
The agent guide me through clearly on every single steps and very helpful.
30 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
That is our goal, and we really appreciate you sharing
I had a great experience buying
I had a great experience buying a property with Daniel he was also quick to get back to me and always kept me updated , nothing was ever an issue
29 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for your review Anni
Excellent service.
Really positive engagement with Personal Agent, in particular Sarah who was incredibly proactive and helpful at moving the transaction forward. I would recommend as good value for money and service.
29 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for your 5 star review and sharing Deborah
Exceptionally pleased and overjoyed
Exemplary service from all at the Personal Agency but, especially John, George and Mark!
I was extremely nervous about the whole process but these members of Staff helped me with tireless explanation and caring advice.
Cannot thank them enough!
27 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
That's great to hear Barbara, we are so pleased, and thank you for sharing
When I first walked into the office I…
When I first walked into the office I was greeted by Callum
Very politely
I had never rented before
The way he explained the procedure was very clear and made my experience easier
8 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thats great to hear, thanks John
Callum has been highly professional and…
Callum has been highly professional and so personable from start to finish, the whole process has been a breeze. Couldn’t recommend him enough!
22 januari 2026
Omdöme utan inbjudan
We have had excellent communication…
We have had excellent communication from Callum, from the initial enquiry to the tenancy agreement being arranged and completed.
16 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for your review and sharing
During the process of selling and…
During the process of selling and buying we encountered a number of challenges and difficulties but they were all handled thoroughly and tirelessly.
16 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thats great to hear Barbara, and thank you for sharing
Very Professional Inspection Service
I had a very positive experience with Charlotte during my recent inspection. She was professional, friendly, and extremely thorough, explaining everything clearly and putting us at ease throughout the process. The service provided was efficient and well organised, and Charlotte was happy to answer any questions I had. Overall, an excellent service and I would highly recommend her.
17 december 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Thilini, and for taking the time to post your experience.
Fabulous service
Fabulous service, excellent communication and extremely helpful !
9 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thanks Kate, thats great to hear
Fantastic service from Natasha
Fantastic service from Natasha!
Natasha has gone the extra mile to solve a problem which occurred with my new tenants moving in plans ~ with great success!
Keeping landlord and new tenant very happy!
Thank you for your quick thinking and care in this instance.
8 januari 2026
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Sandra, and I am so pleased we got everything sorted.
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