Callum was fantastic. He went the extra mile to deliver what mattered to the tenants whilst also going above and beyond for myself the landlord. Excellent comms, high sense of ownership.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Personal Agent has been managing my property for a number of years. The staff are always very pleasant, professional and prompt to deal with queries.I have complete confidence in them and would th... Se mer
The lettings dept have always been a delight to deal with but after my boiler decided to die because it was the first chilly day of Autumn, I had a problem. The Personal Agent only dealt with the... Se mer
We have several properties which The Personal Agent manage for us. I deal with Becky mainly who always deals with matters quickly and efficiently and i find their service very good.
Företagsinformation
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Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.
Kontaktuppgifter
2 West Street, KT187RG, Epsom, Storbritannien
- 01372 745 850
- epsom@thepersonalagent.co.uk
- www.thepersonalagent.co.uk
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Natasha was really quick to rely throughout the letting and credit checking process. Being kept up to date is so important and she knew that.
15 december 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Melanie
Ethan has been an excellent letting…
Ethan has been an excellent letting agent throughout the entire process. He’s professional, responsive, and genuinely helpful, always taking the time to explain things clearly and keep everything moving smoothly. Communication was easy and stress-free, and it was clear he really cared about making sure everything was handled properly. I couldn’t have asked for a better experience and would highly recommend Ethan to anyone looking for a reliable and friendly letting agent.
15 december 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing your experience Shaju, its great to hear
Always a lovely experience with charlotte
Always a lovely experience with Charlotte from The Personal Agent. She is so nice, helpful, and makes us completely at ease throughout the property inspection. Really appreciate her kindness and professionalism.
9 december 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for your review Paige
Sarah has been really responsive and…
Sarah has been really responsive and helpful
9 december 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Siobhan
I appreciate Ethan's help
I appreciate Ethan's help! He was quick to respond and went above and beyond to assist us with all our queries. His professionalism and helpfulness made the entire process remarkably smooth and pleasant. Highly recommend.
8 december 2025
Omdöme utan inbjudan
Svar från The Personal Agent
We really appreciate your review Cleo, thank you
Stephanie and the whole team at The…
Stephanie and the whole team at The Personal agent have been phenomenal. They looked after my apartment and did a sterling job of managing it for me.
They were always on hand to offer advice and put things right. Their management service is exemplary and I highly recommend them to any other landlord.
3 december 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for taking the time to post and share Adrian, really appreciated
Excellent Experience with Ethan Haddon
I want to express my complete satisfaction with the service provided by Ethan Haddon. From the very first viewing of the apartment to the signing of the contract and the handover of the keys, Ethan demonstrated outstanding professionalism.
He was consistently attentive throughout the entire process, ensuring everything went smoothly and clearly. His availability to answer questions and the way he handled every detail gave me confidence and peace of mind in making such an important decision. I highly recommend Ethan to anyone looking for a real estate agent who is dedicated, competent, and truly committed to client satisfaction.
25 november 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you so much for taking the time to post your kind review
Simply The Best!!!!
What can I say about Callum from the Personal Agent?…3 Words…Simply the Best! Callum has been absolutely fantastic with finding me the right properties. He is professional, knowledgeable with a personality that has definitely made him my Best personal agent. Hats off to him. He is a real pleasure to deal with and a credit to The Personal Agent
27 november 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you Janice, we strive to offer the best possible service, its great to hear
The property management team were…
The property management team were highly professional and informative. Stephanie handled a delicate situation with care and consideration and I would not hesitate to let my property with P. Agent again. Thank you for all your hard work.
27 november 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thanks you for sharing Louise
Polite and professional
The team at The Personal Agent are fantastic. I raised a couple of issue on a recent inspection and Charlotte was amazing. All my issue we dealt with in a professional and timely manner. I couldn't be a happier tenant.
22 oktober 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Aaron
We have dealt with Charlotte for some…
We have dealt with Charlotte for some time now and she is really professional and friendly with the service she provides. Really pleased tenants.
15 oktober 2025
Omdöme utan inbjudan
Brilliant service
Brilliant service from The Personal Agent, especially from Ethan Haddon. Professional, proactive, and always easy to reach. Made the whole process simple and stress-free. Highly recommend!
6 november 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Jacek
Very professional company with a wealth…
Very professional company with a wealth of experience and knowledge!
4 november 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for sharing Harrison
Great service
Very professional and excellent in keeping us knowing what is happening
4 november 2025
Svar från The Personal Agent
Thank you for sharing Carol
They had the right level of push
They had the right level of push. They wanted the sale but also worked to get the right price for us.
Sarah post sale was great.
4 november 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thank you for trusting your house sale with us Nathalie, and your 5 star review. We wish you all the best
outstanding property Mangement..
Charlotte is an outstanding property manager! She is always prompt, professional, and responsive, providing quick solutions to any issues that arise. While there can sometimes be delays in responses from the landlord, Charlotte consistently keeps me informed and handles everything efficiently. I truly appreciate her dedication and proactive approach — she makes renting stress-free and straightforward. Highly recommended!
3 november 2025
Omdöme utan inbjudan
Appreciate you Sarah!!
Sarah has been fantastic dealing with our purchase. Went above and beyond to ensure we got over the line. Always at the end of my worrying emails, guiding and advising. Eternally greatful Sarah, Thank you!!
28 oktober 2025
Omdöme utan inbjudan
Svar från The Personal Agent
So are so pleased we got there in the end, and thank you for sharing. Sarah is over the moon.
Great experience
Callum was amazing at showing me around on a viewing friendly and professional!
25 oktober 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thats great to hear, thanks Carly
Selling our flat
Mark and his team were absolutely amazing,very helpful,very professional,guided us in the right direction
Kind regards
Gerry and Chantal
27 oktober 2025
Omdöme utan inbjudan
Svar från The Personal Agent
Thanks for sharing Gerry and Chantal, its really appreciated
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