Excellent quality and prompt service superb engraving. This is my second purchase from Lily and her team whose advice on what to choose was extremely well advised. The Parker is marvellous and... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So nice to find a modern company with the personal touch. I phoned them with a query and (shock, horror) a human being answered the call! Absolutely no robots whatsoever. Will definitely use again if... Se mer
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I'd seen reviews about them being legit, but their shipping system being bad. I took a chance anyways, and my order was supposed to be dispatched in two days, but after ten days they hadn't been dispa... Se mer
Swift delivery + Great pricing, thanks. Wish the packaging was a bit more secure, but otherwise all are good.
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Företagsinformation
Om The Online Pen Company
Informationen kommer från olika externa källor
Since starting out in 2006, The Online Pen Company has grown from a small, specialist fine-writing retailer, to a market leader in pens, stationery and art supplies. Now with worldwide shipping, a team of committed and enthusiastic staff and a range of over 7,000 products, all whilst still maintaining the easy to use, simple to deal with values we were founded on.
Whether you're looking for luxury ballpoint, rollerball or fountain pens as gifts, restocking the office or home with pencils, fineliners, marker pens and highlighters or ready to get creative with crayons, pastels, chalk and colouring, we should have something for you, and a whole lot of other stuff too.
Kontaktuppgifter
Unit 5 Barracks Road, Sandy Lane Industrial Estate, DY13 9QB, Stourport-on-Severn, Storbritannien
- 01299 826744
- pens@theonlinepencompany.com
- www.theonlinepencompany.com
4,4
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I found what I wanted.
I found what I wanted, ordered it, and it did the job I wanted. Thank you.
1 mars 2026
Item did not arrive - but fixed
Item did not arrive but The Online Pen Company very thoughtfully got in touch to let me know they had refunded me.
Very good customer service and I would use them again.
27 mars 2026
Svar från The Online Pen Company
Hello,
I am so sorry to hear you're order has not arrived with you.
We have issued a full refund and a member of the team has contacted you to confirm and offer our support further.
Kind regards,
The Online Pen Company.
Finally found what I was looking for....
Having searched many many sites looking for the perfect visitors book, I finally found one on the Online Pen Company. It looks very expensive for the money and I am delighted.
9 februari 2026
Papermate Pen Refills
Needed to find refills for my old Papermate pen - quite tricky I’ve found. I can buy a pack of 2 from a certain other online site but I go through them so quickly I wanted to find somewhere that sold multipacks. Hip hooray! Pack of ten from Online Pen Company which arrived quickly and I’m delighted with them.
23 februari 2026
Good product,quick delivery
21 februari 2026
Good prices and excellent stock
15 december 2025
Hakf price offer really good Value
I got an email that a pack of whoteboard markers was half price so ordered them. Great value, arrived quickly. Great job.
20 februari 2026
Always a good experience
Have ordered from the online pen company several times before and they always have good offers and prices, the choice of items, communication is very good and delivery speedy. The pencils we ordered are excellent and the price was great.
I shall continue to use this company and would recommend.
20 februari 2026
Uniball eye micro pens
I already know and love these pens and these were reduced for 2 packs, so a good deal
5 februari 2026
There was a delay in the product being…
There was a delay in the product being sent out to me. There was no communication from the company on the website. Or by email, I had to chase them up myself not the best experience for a first time buyer.
20 februari 2026
Svar från The Online Pen Company
Hi,
We are so sorry that you experienced a delay with your order. I can see we were waiting for the stock from our supplier which is where the delay occurred.
I can see we have already been in touch with you regarding this and upgraded your delivery method to a next day service, free of charge, for the inconvenience.
We take your feedback on board and we can assure you we do not experience delays with our suppliers often but we will continue to manage it efficiently.
Kind regards,
The Online Pen Company.
Great value, prompt delivery & fantastic price...
Ordered hard to find very keenly priced fountain pen. Absolutely love the pen, great value and good customer service. thank you, j
9 mars 2026
Omdöme utan inbjudan
A special gift
Bought as a gift, the Caran d'Ache 849 Gold Bar Ballpoint Pen. Gift wrapped and perfectly engraved to make it unique. Thank You
3 februari 2026
Perfect pens
Value for money on so many beautiful pens
Quick delivery and pen in lovely presentation case
So nice to still be able to access quality fountain pens at such reasonable prices
3 februari 2026
Lamy broad nib order
Unfortunately the nib l ordered for my Lamy pen was not a broad nib ! I was disappointed.
28 januari 2026
Svar från The Online Pen Company
Hi,
Thank you for your review.
I have reviewed your order and can see you purchased a Lamy Fountain Pen with a Medium nib.
I am so sorry to see you feel disappointed.
We have not received any communication from yourself however if you would like to get in touch with our Customer Service team we can be sure to assist where we can.
Kind regards,
The Online Pen Company.
Detta är Trustpilot
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