Although there were a few mistakes with my orders, The Koin Club support team quickly reviewed the problem and corrected it. This experience increased my trust and confidence in them for future coin p... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a piece of the Berlin Wall from this company sealed in a Perspex display unit. It arrived damaged (the piece had become detached from the display unit). I emailed the company and they respo... Se mer
Företaget har svarat
Im giving a 2 star review on the basis that customer services have replied to me. However over a week after they said they would forward my 11 missing [two full sets and one single coin) certificates,... Se mer
After realising that I got charged due to being subscribed without me knowing it, I got in contact with them. Once they reviewed it, they explained how it happened (from a previous purchase that I d... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Skrivet av företaget
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Kontaktuppgifter
PO Box 9438, BH15 9HR, Poole, Storbritannien
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3,8
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not sure how and when I became…
Not sure how and when I became subscriber. Took a bit of time to cancel it.
14 juli 2026
Svar från The Koin Club
Thank you for sharing your feedback, and we're sorry to hear the subscription sign-up wasn't clear from the start. We always aim to make it easy to manage or cancel a subscription directly from your account, and we're glad to hear you were able to get it sorted. If anything's still outstanding, please don't hesitate to reach out.
All coins are very good
1 juli 2026
Svar från The Koin Club
Hi,
We're so pleased to hear that you are happy with all your coins! Thank you for your wonderful review; we truly appreciate you sharing your positive experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Paul,
We appreciate your feedback and are always striving for excellence. We value your opinion.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Ursula,
We are so happy to hear that you feel we go above and beyond for our customers. Your satisfaction is our top priority, and we truly appreciate your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
te cancelan la orden
Yo intenté comprar las diferentes "ofertas" que ofrecen y tres veces mi pedido fue cancelado de forma automática. Entiendo que las ofertas son para atraer a los clientes, como las moscas a la basura, pero parece que una oferta por compra implica que tienes que gastar más de lo planeado para obtener las "ofertas".
2 juli 2026
Svar från The Koin Club
Thank you for your feedback, Luis. We're sorry for any frustration caused by our one-offer-per-household policy — this is a system-level limit designed to give all customers fair access to our promotions. We appreciate you taking the time to share your thoughts.
I am still awaiting a reply about the…
I am still awaiting a reply about the Peter Rabbit items I was sent - both of which were misssing the Tiggy Winkle coin
13 juli 2026
Svar från The Koin Club
Thank you so much for your review, and we're sorry to hear you're still waiting on a reply about the missing Tiggy Winkle coin from your Peter Rabbit sets. We weren't able to locate a previous message from you about this, so please get in touch with us directly with your order number so we can look into it properly and get this sorted for you.
Svar från The Koin Club
James,
We're glad to hear that ordering was easy and your item was sent to you in good time. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
You have sent me packages with nothing…
You have sent me packages with nothing in them
i have several duplcat
13 juli 2026
Svar från The Koin Club
Hi Robbie,
Thanks for letting us know, and I am sorry to hear about the empty packages and the duplicates — that is certainly not what should be arriving.
One of our team will be in touch with you by email shortly so we can look at which orders were affected and get this put right for you.
If you need us before then, please write to us at support@thekoinclub.com.
Kind regards,
I purchased several items
I purchased several items, but unfortunately not everything I ordered was delivered. I first tried to resolve the issue directly with the seller, but I received no response.
I then raised a dispute with my bank. The seller contacted me to say they would investigate the matter, but it has now been several weeks and there has been no update or resolution.
I am disappointed with the lack of communication and the failure to resolve this issue. Based on my experience, I cannot recommend this seller.
26 juni 2026
Omdöme utan inbjudan
Svar från The Koin Club
Hi Jana,
Thanks for taking the time to explain this, and I am sorry your order arrived incomplete and you have been left waiting for an update.
I have just sent you a request through Trustpilot for a few details so we can locate your order. Alternatively, you can email us at support@thekoinclub.com and one of our team will pick it up and look into this for you properly.
Kind regards,
Svar från The Koin Club
DAVID,
We're so pleased to hear you experienced good service and that the quality of your coins met your expectations! Thank you for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Grand Prix 50 p
Order a lot of coins from koin club they are always very good but on this occasion terrible quality control who ever package this don’t really care it was so badly marked it looked like it been in circulation for 10 years did email koin club & send pictures who offered to exchange it if l send it back but really couldn’t be bothered with the hassle will still be ordering from koin club every one gets it wrong sometimes don’t let this review put you off ordering read my other reviews about koin club great company hopefully ordering again soon
13 juli 2026
Svar från The Koin Club
Hi Norrie,
Thanks for such a fair and generous review — it means a lot that you have taken the time to say so, especially when this particular coin let you down.
You are right that the Grand Prix 50p should never have gone out in that condition, and your feedback has been passed to the team who pack our orders. The offer to exchange it stands whenever you would like it, so just say the word if you change your mind about the hassle.
We really appreciate you continuing to collect with us, and we look forward to your next order.
Kind regards,
Expensive collection.
Started a collection from denomination of 50p coin. Unfortunately the price was far expensive and with 10+ coins , would have been three hundred pounds plus. So charge far less.
13 juli 2026
Svar från The Koin Club
MARK,
We appreciate you sharing your thoughts on our pricing. We understand your concern regarding the cost of building a collection, especially with multiple items. We are always reviewing our pricing to ensure it reflects fair value for our unique items.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Alam,
We're happy our great coins, great price, and quick delivery met your expectations! We appreciate your feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Excellent response when something is…
Excellent response when something is ordered/requested and the price is always very reasonable........
1 juli 2026
Svar från The Koin Club
Nigel,
We're so pleased to hear that you're happy with our prompt responses and reasonable pricing! Thank you for your wonderful feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Thank you so much for your review, Clive! We're really pleased to hear you found the service both fast and professional. Thanks again for taking the time to share your feedback!
Love Koin club
Love your quality, your diverse choice and price availability, which allows everyone to enjoy collecting coins. Thankyou, my purchase arrived safely, fast and packed well. Love Koin club, thankyou guys 🫶🏼🇦🇺
1 juli 2026
Svar från The Koin Club
Nicole,
We are so pleased to hear that you love our quality, diverse selection, and pricing, making coin collecting enjoyable for everyone! It's wonderful that your purchase arrived safely, quickly, and well-packed. Thank you for your kind words!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Mario,
We're so pleased to hear that your coins were sent quickly and that you found our website easy to use! Thank you for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
The Koin Club Team does an amazing job…
The Koin Club Team does an amazing job in all aspects of their items for sale, they’re back up service is fantastic, I can’t speak more highly of them, Great team work, Kindest Regards Ross C.
13 juli 2026
Svar från The Koin Club
Ross,
We are so happy to hear such wonderful feedback about our items and service! We truly appreciate you taking the time to share your positive experience. Your kind words mean a lot to our team.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Jodindra,
We're happy to hear you had a very good experience! I have already canceled your membership.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Coin collector
I've always had great service from koin club coins have been marvelous quality.Never had any issues wonderful.Never had any packaging issues. Coins always as stated ⭐⭐⭐⭐⭐
13 juli 2026
Svar från The Koin Club
Steven,
We're delighted to hear that you've consistently received great service and that the quality of our coins has been marvelous. It's wonderful to know you've never encountered any issues with packaging and that the coins always meet your expectations!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.