Although there were a few mistakes with my orders, The Koin Club support team quickly reviewed the problem and corrected it. This experience increased my trust and confidence in them for future coin p... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a coin that came defected. i emailed the team and sent pictures. they responded quickly and sent a replacement right away. The people who work there are very friendly and effient. I`ve never... Se mer
Ordered a piece of the Berlin Wall from this company sealed in a Perspex display unit. It arrived damaged (the piece had become detached from the display unit). I emailed the company and they respo... Se mer
Företaget har svarat
Im giving a 2 star review on the basis that customer services have replied to me. However over a week after they said they would forward my 11 missing [two full sets and one single coin) certificates,... Se mer
Företagsinformation
Skrivet av företaget
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Skrivet av företaget
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Kontaktuppgifter
PO Box 9438, BH15 9HR, Poole, Storbritannien
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3,8
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Coin collector
I've always had great service from koin club coins have been marvelous quality.Never had any issues wonderful.Never had any packaging issues. Coins always as stated ⭐⭐⭐⭐⭐
13 juli 2026
Svar från The Koin Club
Steven,
We're delighted to hear that you've consistently received great service and that the quality of our coins has been marvelous. It's wonderful to know you've never encountered any issues with packaging and that the coins always meet your expectations!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Janet,
We're delighted to hear that ordering was easy, our service was great, and your delivery had no issues. We truly appreciate you taking the time to share your positive experience!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Happy with my purchase
Happy with my purchase. And enjoy scrolling through. Their are so much to choose from
25 maj 2026
Svar från The Koin Club
Tess,
We're so happy to hear you're enjoying your purchase and the variety we offer! We appreciate your kind words.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Not in french
29 juni 2026
Svar från The Koin Club
Bonjour Madeleine,
Merci d'avoir pris le temps de nous laisser vos commentaires.
Si vous rencontrez un problème avec votre commande ou s'il y a quelque chose que nous pouvons améliorer, n'hésitez pas à nous écrire à support@thekoinclub.com — un membre de notre équipe se fera un plaisir de vous aider.
Cordialement,
Brilliant customer service
Brilliant customer service
Orders where always brilliant service
30 juni 2026
Svar från The Koin Club
Majid,
We're so pleased to hear you consistently receive brilliant customer service and that your orders are always excellent. Thank you for sharing your positive experience with us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Emballage à amélioré ??
29 juni 2026
Svar från The Koin Club
Merci beaucoup pour votre avis, Leopold. Nous sommes désolés d'apprendre que l'emballage n'a pas été à la hauteur de vos attentes. Votre retour est précieux et nous le transmettrons à notre équipe afin d'améliorer cela à l'avenir. N'hésitez pas à nous contacter directement si vous souhaitez nous donner plus de détails — nous serions ravis de vous aider.
Great section of coins
Great section of coins , plus the customer service was great sorting out my enquiry, fast and efficient.
Thank you .
30 juni 2026
Svar från The Koin Club
Hi,
We are so pleased to hear you enjoyed our coin selection and that our customer service team was able to assist you efficiently with your inquiry. Thank you for sharing your positive experience!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Debbie,
We're so happy to hear you're pleased with the quality of our coins and that your order arrived quickly! Thank you for sharing your positive experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Ordered 7 coins
Ordered 7 coins, on the whole were great condition and value. One coin was poor condition but that was sorted really quickly. Would recomend The Koin Club. Many thanks.
29 juni 2026
Svar från The Koin Club
Hi,
We're so pleased to hear that you had a positive experience overall and that we were able to quickly resolve the issue with the one coin. Your recommendation means a lot to us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Denis,
We are so pleased to hear that you found our service easy to use and that you had a great delivery experience! Thank you for your kind words.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I love the Koin club
I love the Koin club, they are very helpful and stock amazing coins. Thank you
29 juni 2026
Svar från The Koin Club
Lynda,
We are absolutely thrilled to hear how much you love the club and our amazing selection of coins. Your kind words truly mean a lot to us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Awesome Collection !!
29 juni 2026
Svar från The Koin Club
Thank you so much for your review, Gregory! We're delighted to hear you're loving the collection. Thanks again for taking the time to share your feedback! 😊
Packaging was very light especially for…
Packaging was very light especially for an international trip. A very basic envelope with light bubble wrap inside. Lucky that the coin boxing wasn't marked more than it was. Hard to trust any further deliveries.
29 juni 2026
Svar från The Koin Club
Steve,
We appreciate you sharing your concerns regarding the packaging for your international delivery. We understand your disappointment with the light bubble wrap and the condition of the coin boxing upon arrival.
We are actively reviewing our international packaging procedures to ensure better protection for all shipments.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
You keep sending me the same coin over…
You keep sending me the same coin over and over again I have already contacted you through out this week and explained now I just received another message saying that you are sending me the same coin again I have the fairy chicory coin and you sent the second one and I have to return it and today I was sent a new message saying you are sending me the same coin again I only wanted to collect the set can you please sort this out cause you keep taking the money each time and I keep having to contact you and send it back so I’m not happy with this I was doing this for my granddaughter but if it can’t be sorted I will have to cancel my further orders which I don’t want to have to do thankyou Joy Hamilton
29 juni 2026
Svar från The Koin Club
Hi Joy,
Thanks for taking the time to explain this, and I am sorry you had to keep chasing us over the same coin — that should never have happened, especially when you are building the set for your granddaughter.
I can confirm this has now been resolved on your account, so you should not receive that duplicate again.
If anything does slip through, please email us at support@thekoinclub.com and we will put it right straight away.
Kind regards,
Never received coin i payed 60 odd…
Never received coin i payed 60 odd dollars for 2023 peter rabbit one
29 juni 2026
Svar från The Koin Club
Hi Kiren,
Thanks for letting us know, and I am sorry your Peter Rabbit coin has not arrived.
One of our team will be in touch with you by email shortly so we can track down your order and get this sorted for you.
If you need us before then, please write to us at support@thekoinclub.com.
Kind regards,
10 out of 10
Excellent service superb price top quality product postage was first class very professional and very impressed 10 out of 10.
29 juni 2026
Svar från The Koin Club
Malcolm,
We're thrilled to hear you received excellent service, a superb price, and a top-quality product with first-class postage. We're very impressed with your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Merci beaucoup pour votre avis, Martin ! Nous sommes ravis d'apprendre que vous avez reçu exactement ce que vous attendiez. Merci encore d'avoir pris le temps de partager votre retour !
I like the coins they look fantastic…
I like the coins they look fantastic but the presentation I would have like the wooden box not the cardboard holder.
28 juni 2026
Svar från The Koin Club
Fergus,
We're so glad you love the coins' appearance! We appreciate your feedback regarding the packaging and understand your preference for a wooden box. We'll certainly consider this for future improvements.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
J’ai tellement peur aux arnaques ,ça faisait 3 semaines que j’attendais ma commande ,je craignais que ça en soit une,alors j’ai réagi ,mais 2 jours après j’ai reçu ma commande,alors n’ayez pas peur .
J’ai commandé le 22 juin 2026, 3 semaines plus tard je ne l’avais pas reçu,alors, j’ai paniqué à l’idée d’une arnaque, il y en a tellement,alors j’ai réagi avec mon institution financière,mais 2 jours après,je recevais ma commande, alors,n’hésitez surtout pas c’est une très bonne compagnie. Merci beaucoup.P.S. Je dois vous mentionner que je demeure au Canada 🇨🇦 Québec.
7 juli 2026
Svar från The Koin Club
Merci beaucoup pour votre avis et pour avoir pris le temps de partager votre expérience. Nous comprenons totalement l'inquiétude que vous avez ressentie en attendant votre commande, et nous sommes ravis qu'elle vous soit bien parvenue. Votre confiance compte énormément pour nous, merci de nous l'accorder malgré cette petite frayeur !
Definitely recommend Koin Club
Very impressed with the service I have received.
Definitely recommend Koin club to all the collectors out there.
Excellent communication with the customer service team who corrected and amended one of my orders where I accidentally ordered an item that I already own & they rectified my mistake.
17 juli 2026
Omdöme utan inbjudan
Svar från The Koin Club
Gus,
We're so pleased to hear about your positive experience with us! It's wonderful to know that our customer service team was able to assist you efficiently with your order. We truly appreciate your recommendation to other collectors.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.