I was cautious due to some of the negative reviews, but ended up having little issues. Items arrived as expected and quickly too; haven't needed customer service so I can't speak on that. That said... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely customer service and very quick to respond to any queries after my parcel went missing (which I eventually found - I just hadn’t checked properly!) The journal itself is of the highest quality... Se mer
This is a great small independent business that knows it's stuff. They stock a great range of stationery items, including Japanese and Korean ranges. I have bought quite a few things now. Delivery... Se mer
I’ve used this company a few times now and always had a great experience. I love the range of products they have that can be hard to source in the uk and everything has been dispatched quickly and... Se mer
Företagsinformation
Skrivet av företaget
The Journal Shop is for people who know that stationery is never just stationery. We stock Hobonichi, Traveler’s Notebook, Blackwing, planners, stickers and cult Japanese favourites, alongside a carefully chosen range of notebooks, paper goods and desk essentials that are as useful as they are lovely to own. We’re here for people with strong opinions on paper quality, a soft spot for good design, and a habit of finding joy in the little things. Whether you journal daily, plan obsessively or simply want nicer things on your desk, The Journal Shop is all about thoughtful stationery and a shopping experience that feels easy, friendly and well looked after from start to finish. We ship worldwide, and are always very happy to send a little stationery joy your way.
Kontaktuppgifter
167 Great Portland St, 5th Floor, W1W 5PF, London, Storbritannien
- info@thejournalshop.com
- www.thejournalshop.com
4,5
Utmärkt
101 omdömen
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Svar från The Journal Shop
Thank you for taking the time to leave us a review :)
The Team @The Journal Shop
Great fast tracked delivery Fair prices…
Great fast tracked delivery Fair prices Glad I found out about The journal shop Will always use in future Highly recommend Stock my favorite brand Hobonichi What more can I say Top marks Thank you The journal shop
14 maj 2026
Svar från The Journal Shop
That’s such a lovely review, thank you. We’re so glad you found us, and even happier to hear the delivery was quick. Hobonichi fans are always very welcome here! :) Thanks again for your support and recommendation.
The Team @The Journal Shop
Svar från The Journal Shop
We know the feeling... it can get dangerous very quickly around nice stationery! So glad to hear you’re enjoying the quality and the more unusual bits of the range. Thanks so much for the lovely review.
The Team @The Journal Shop
Excellent customer service from Rebecca…
Excellent customer service from Rebecca and the team at TJS - kept me updated regarding my order and answered all of my questions.
The Traveler's Company 20th Anniversary TN is a great collection, ha everything you need to set up and start using as a journal or wallet, excellent quality as always
5 maj 2026
Svar från The Journal Shop
Ah, this is so lovely to read, thank you! We’re really glad Rebecca and the team could help Thanks so much for your kind words and for taking the time to leave a review. We hope you come back to shop with us again, very soon :)
The Team @The Journal Shop
Svar från The Journal Shop
Thank you for taking the time to leave us a review, pleased you like your new journal.
The Team @The Journal Shop
Wide and eclectic range of products
Wide and eclectic range of products. Reasonable prices. Prompt despatch & delivery.
4 maj 2026
Svar från The Journal Shop
So glad to hear this, thank you. We work hard to keep the range interesting, so it’s lovely to know that came across. Really appreciate you taking the time to leave a review.
The Team @The Journal Shop
Svar från The Journal Shop
Thanks so much for your kind review. We’re so glad you were happy with both the range and the delivery.
The Team @The Journal Shop
Always great service and quality
Always great service and quality. Kaweco pen is terrific.
12 maj 2026
Svar från The Journal Shop
So lovely to hear, thank you :) really glad you’re happy with the service (& even happier to hear you’re enjoying your Kaweco pen too!). Thanks so much for taking the time to leave a review.
The Team @The Journal Shop
Svar från The Journal Shop
So glad to hear it, thank you! :) Happy to know you had a great experience all round. Thanks so much for taking the time to leave a review.
The Team @The Journal Shop
Great Company
Really good company to order from great range of products and delivery is speedy
22 april 2026
Svar från The Journal Shop
That’s so lovely to hear, really glad you’ve had a good experience with us and that delivery was nice and speedy! :) Thanks so much for taking the time to leave a review.
The Team @The Journal Shop
my experience has always been good the…
my experience has always been good the items always arrive well packed and good quality
2 februari 2026
Svar från The Journal Shop
Thank you, this is so nice to hear. We’re glad your experience with us has always been a good one, I know the team will be happy to know this. Thanks so much for your continued support.
The Team @The Journal Shop
The shop has an excellent inventory…
The shop has an excellent inventory with a equally good range of desirable and in trend items, the site is easy to navigate with pricing and delivery clear to see
6 april 2026
Svar från The Journal Shop
This is so kind of you to say, thank you. We put a lot of thought into what we bring in and how we present it, so it’s really nice to know that made for an easy and enjoyable shopping experience :) Appreciate you taking the time to leave a review.
The Team @The Journal Shop
My order arrived safely
My order arrived safely, in good time and was securely packaged. I would recommend this company and they have so many nice things to look at and buy.
10 mars 2026
Svar från The Journal Shop
That’s really lovely to hear, thank you so much. We’re so glad everything got to you safely and that you had a good experience with us. And yes… the temptation is very real when it comes to stationery! We really appreciate your recommendation and your support.
The Team @The Journal Shop
Svar från The Journal Shop
Really glad everything arrived quickly. Thank you for taking the time to leave a review :)
The Team @The Journal Shop
Great selection off items
Great selection off items , I bought some twsbi pens good price and fast delivery
12 maj 2026
Svar från The Journal Shop
Thanks so much for your review. We’re really glad you had a good experience with us. We do our best to keep our prices competitive, so it’s really nice to know that stood out. Enjoy your lovely new TWSBI, great little FPs!
The Team @The Journal Shop
Great range of products and fast…
Great range of products and fast shipping. Love the rewards program. Very satisfied
8 maj 2026
Svar från The Journal Shop
Ah, thank you, this is lovely to read :) Especially glad the rewards programme has been a good part of your shopping experience with us. Thank you for taking the time to leave a review.
The Team @The Journal Shop
Easily the best online shop for amazing…
Easily the best online shop for amazing quality stationery you cannot find elsewhere. If you love stationery, especially Japanese and Korean brands this place is the go to. Quick delivery as well.
25 april 2026
Svar från The Journal Shop
Gosh, this is such a lovely review to read, thank you so much! We’re genuinely so flattered by this. We put a huge amount of thought into finding brands and products that feel a bit special, so it’s wonderful to hear that comes through. Also, knowing you’d recommend us as a go-to for Japanese and Korean stationery honestly means the world :)
Thanks again for such a generous review and for supporting us.
The Team @The Journal Shop
Great customer service
Ordered from The Journal Shop many times. Items received quickly and well packaged. Today I requested an additional item to be added to an order placed the night before. Email was acknowledged very quickly and order amended. Great service and especially from Carla today.
12 maj 2026
Omdöme utan inbjudan
Svar från The Journal Shop
We’re really glad we could get that sorted for you, Carla will be so happy to hear your kind words :) It’s especially nice to hear from returning customers - appreciate your continued support and your lovely review.
The Team @The Journal Shop
The Hightide Attache is a superb little…
The Hightide Attache is a superb little pen, writes well, great looking in blue marble and good quality. Supplied by the Journal Shop with their normal efficient friendly service.
Thanks
6 maj 2026
Omdöme utan inbjudan
Svar från The Journal Shop
Thank you, it makes our stationery hearts really happy when customers rave about the product they buy from us :) Agree, the Hightide Attaché is nice to use, it’s nimble enough to put in a pocket and comes in handy. Appreciate your kind words about our service. Thanks so much for taking the time to leave us a review.
The Team @The Journal Shop
Wonderful customer service after receiving wrong items
I have received wonderful customer service after receiving a few wrong items (but in the right quantity). I adore The Journal Shop: From the products they offer over their beautiful and easy to navigate website to their handling of feedback – everything is top-tier quality and as a customer, I truly feel valued and cared for.
28 april 2026
Omdöme utan inbjudan
Svar från The Journal Shop
Thanks so much for your kind words and for such a thoughtful review, it honestly means so much. We’re grateful for your support. Please come back soon, we'd love to have you :)
p.s. pleased to know the website is easy to use, this type of feedback really helps us to improve how you experience our store. Nice to know we're getting it right!
The team @ The Journal Shop
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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