The IT Bay Omdömen 

We ordered 1 tablet before making a larger order.

The 1 tablet showed 2 defects raised by our team. We returned the tablet in as new condition.

Trying to get a refund was like trying to get blood from a stone. Hannah was painful to deal with. She said their engineers couldn't reproduce the issues.

However, one of the bugs in the tablet was a known issue identified by the manufacturer of the tablet and instead of accepting that I had to escalate the issue to a Director and then was asked to provide proof from the manufacturer that the bug existed. Awful service and so inefficient for a low value return.

Eventually, after the refund was made, the full amount wasn't paid.

Would avoid dealing with the IT Bay like the plague. Clearly a declining company.

Absolutely fantastic service, very efficient service and happy to help the company responds very quickly to queries highly recommend this company if your looking for a gift or something for yourself.

This is the second order I’ve placed. The website is easy to use, prices are competitive, deliveries are quick and updates are provided. The main reason I would recommend this company is their outstanding customer service, if there are any questions or issues they listen and rectify straight away. A special thanks to Hannah, I wish everyone was as helpful as you.

The website was user friendly and delivery was next day as promised.

Super happy with my monitor- brand new, great price and SUPER quick delivery.

Fast delivery, great packaging, unbeatable price. Definitely not buying anything without looking at the IT bay first from now on.

Everything I ordered arrived very promptly and was exactly as advertised. I would definitely use the IT Bay again

I’ve taken delivery of a new Dell monitor from The IT Bay.

It was the best price on the internet (including eBay prices) so I was a little nervous of how the overall service experience might be.

However, absolutely terrific experience! Ordered yesterday afternoon
Notified that it was despatched yesterday afternoon (with tracking number)
Delivered this morning within the designated window

Excellent service - thank you

I would fully recommend The IT Bay and will use them again myself!

Excellent service all round, Hannah is a pleasure to deal with, highly recommended.

After being let down by a main supplier, I found IT Bay on google searches and was not disappointed at their support.
Within 1 day of enquiring I had my delivery. Hannah and Loraine could not have helped anymore. Seamless ordering and transactions. Very happy with our products, very happy with free speedy delivery and very happy with communication and after care. I will certainly be using the IT Bay for future orders.

Best price we could find & really easy ordering process. Excellent comms and quick dispatch.

We did have an issue with DPD but Hannah helped get this resolved for us within less than an hour of contacting. Really appreciate the help and would not hesitate to use this company again.

Thanks for all your help!

Excellent company to deal with - Prompt acknowledgement and delivery and really good value if you're prepared to go for new but previous year's models

Excellent price and outstanding service! Bought a new laptop for my daughter heading off to uni. Wanted a RAM upgrade to the model listed so called for a quote. Jacob was extremely helpful and gave me a great price. The extra RAM was installed within hours and the laptop arrived next day.

Easy ordering process, great price, personal and prompt customer service when I had a daft question. Choose these folks... after the nightmare I've had with Microsoft Store recently I know where I'll go to next time.

Great price and great delivery times. Helpful post sales follow up. Would definitely buy from the IT Bay again.

I was first attracted to The IT Bay after a search for laptops and monitors for a hardware refresh project, showed that they were competive on price. After reaching out and speaking with Jacob I was very impressed with their efficiency and the subsequent fullfillment of the order was excellent.
Helpful, straightforward and a pleasure to do business with.
Well done!

Found this company when searching online for the latest generation iPad, really pleased I found them. Checked out their reviews which were generally excellent. The cost was very competitive, lot cheaper than Amazon, also quoting next day delivery by DPD. Purchased on Sunday, arrived securely packaged on Tuesday. Dealing with Hannah Customer Services was helpful and efficient. Would certainly recommend this company & use them again.

Came across this company on a search, not heard of them before. Placed an order for a monitor. Arrived quickly and well packaged. No complaints from me.

Simple and straightforward purchase. Fast delivery, well packaged. I asked if instead of next day delivery if the order could be delayed and was told how this might be effected if I wanted it. Happy with purchase.