The IT Bay Omdömen 

243
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Was unsure of buying a laptop from here as I’d never heard of them but looked at reviews and they were good so I went ahead and ordered. They were fast and efficient from order to delivery, would def... Se mer

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Betygsatt 5 av 5 stjärnor

Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price. I was concerned about the delivery because I ob... Se mer

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Betygsatt 5 av 5 stjärnor

Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Se mer

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Betygsatt 5 av 5 stjärnor

Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Lo... Se mer

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Företagsinformation

  1. Datoraffär

Skrivet av företaget

The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

243 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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4,9

Alla omdömen

(243)

28 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A great price and great service

A really great price. Arrived within 48 hours with free delivery. A great service all round. Highly recommended.

23 april 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Glad to hear the goods arrived safely. Many thanks for the positive feedback.

Betygsatt 4 av 5 stjärnor

…Lenovo 100W Gen 4

I would like to thank Hannah for helping me choose the right product, at the right price.

16 april 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

thank you for the feedback

Betygsatt 5 av 5 stjärnor

Great Customer Service

I would wholeheartedly recommend IT Bay. I purchased a Samsung 32” monitor from them. The monitor arrived the following day. However, there was a slight damage to the corner of the bezel. I contacted the IT Bay Sales Administrator, Hannah Armstrong, who could not have been more helpful. She immediately took back the damaged product and had a new replacement delivered the following day. Excellent service from an excellent company.

18 mars 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you for your kind words Laurence! Despite the damage to the monitor, I am glad your overall experience with The IT Bay has been positive. I hope we can be of service again!

Betygsatt 5 av 5 stjärnor

Fully promised and delivered

I bought a Lenovo refusrbished laptop from here. When it arrived the battery wasn't working and wasn't ideal.
I then had a further issue and reported this.

Whilst reluctant at first as it was over 30 days, they did refund fully with very little fuss and overall I am happy with my experience.

Hannah was very helpful and quick to respond which to me is vital. I would use again for sure.

27 februari 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you for taking the time to leave your review. It is really appreciated. I am glad to hear that regardless of the faulty device, your overall experience with The IT Bay has been positive.

Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service. Cheapest price anywhere, and with free delivery next day by proper courier and very well packed. Strongly recommended. Hard to see how it could be better. Many thanks

5 februari 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for taking time out to leave us feedback. Glad to hear the goods arrived safely.

Betygsatt 5 av 5 stjärnor

Amazing prices on Dell monitors and…

Amazing prices on Dell monitors and super fast, safe delivery with a reputable courier company. Although I had to exchange the product for a replacement, I received first class customer support from Hannah, who was very helpful, professional and supportive. Although this was my first purchase with this supplier, I would have no hesitation in using them again.

14 januari 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you for the lovely review Paul! I am glad you have enjoyed your experience with The IT Bay and we look forward to seeing you again!

Betygsatt 5 av 5 stjärnor

Brilliant Company, great service

Brilliant company. After two failed deliveries with a competitor sending the same wrong item twice, The IT Bay were brilliant. Ordered day 1 and delivered day 2. Unlike others it was really well packaged and covered to protect it. Full warranty as described and Hannah was excellent. Thank you!

15 januari 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you for your review. It is much appreciated. We are glad to hear you experience with The IT Bay has been positive and look forward to being of service again

Betygsatt 5 av 5 stjärnor

Excellent Company

Looking for a Dell 4K monitor online and came across The IT Bay. Monitor price was very competitive and the company had great reviews so decided to purchase from them with next day UPS shipping. Monitor was exceptionally well packed and vey pleased with it.
Thankyou The IT Bay for excellent customer service.

26 januari 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you for taking the time to share your experience. Glad to hear the monitor arrived safe and sound.

Betygsatt 5 av 5 stjärnor

Great service

Good communication, very reactive, prompt delivery and competitive pricing- I recommend !

21 januari 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Many thanks for the feedback, much appreciated!

Betygsatt 5 av 5 stjärnor

We ordered a tv as a present for my…

We ordered a tv as a present for my daughter for Xmas, we didn’t get around to opening it until beginning of January and I ordered it in November because it was in the sale. When opened we discovered that the screen was cracked, contacted IT bay and it was literally sorted straight away. Hannah was absolutely brilliant who dealt with us, arranged collection for the broken one and replacement sent with in the week. The customer service is 1st class would definitely order again from them

6 januari 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks Philip, sorry about the damaged TV but glad we were able to get you sorted out swiftly in the end.

Betygsatt 5 av 5 stjärnor

Great service

I have placed a couple of orders now, and all have been dispatched promptly, there is great pricing and communication! I would recommend The IT Bay and will use you again.

9 januari 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you for taking the time to leave your review, it is much appreciated!

Betygsatt 5 av 5 stjärnor

Brilliant

Brilliant, reliable service!

18 december 2024
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you Neil! We are glad to hear you have enjoyed your experience with The IT Bay.

Betygsatt 5 av 5 stjärnor

Quick delivery and very responsive…

Quick delivery and very responsive customer support team!

19 december 2024
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you for taking the time the leave your review, it is much appreciated. We hope to be of service again in the future.

Betygsatt 5 av 5 stjärnor

Outstanding Service - Exceptional Value

My purchase (a computer monitor) was heavily discounted; a few questions I had about its spec. were very helpfully answered and the order I then placed online at 12:30 pm on Thursday was delivered at 8 am next day - it doesn't get any better than that.

13 december 2024
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for the positive feedback and glad to hear you are pleased with your purchase.

Betygsatt 5 av 5 stjärnor

They have good pricing and best…

They have good pricing and best electronics for your daily work

25 november 2024
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Apologies for the delayed reply. Thank you so much for taking the time to leave your review, it is much appreciated, hopefully we will be of service again soon!

Betygsatt 5 av 5 stjärnor

Customer service excellent, thanks Hannah!

I placed an order a little while back for a high end Lenovo laptop for my younger brother. He has just graduated uni and wanted something to code on and start some freelance work.

The laptop i ordered unfortunately was dead on arrival. Would not boot or load up the operating system. Thankfully the laptop was covered with the warranty and lenovo engineer came out to me and told me there was an issue with the motherboard (not the fault of ITBay as it is a manufacturing issue).

I notified ITBay as soon as the engineer left and spoke with Hannah who was brilliant from start to finish. She was friendly, approachable and above all else, knowledgeable. I was a bit miffed with the whole situation but she honestly made it painless and kept me informed about the collection of the faulty unit and checked once the new one had been delivered. I would like to pass on my thanks to Hannah and the team, you were all excellent.

16 september 2024
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you for taking the time to leave your review. Regardless off the fault, I am glad to hear your experience with us has been a positive one, we hope to be of service again

Betygsatt 5 av 5 stjärnor

Awesome service

Awesome service. Excellent price, next day delivery tracked and included in price. Well package. Good communication as well. Well done

13 november 2024
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for the kind words, Glad the goods arrived safe and sound.

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