The IT Bay Omdömen 

IT Bay dealt with a difficult situation very well — I made a mistake in what I was ordering and they were really helpful. Even though it was a 40Kg beast they gave me a refund and had the item collected for me. Excellent service even went things don't go well, and it's not often I get the chance to say that 👍

Excellent service! Was a bit doubtful to buy from this company as I hadn’t heard of it before. I purchased an iPad 10th generation on Friday afternoon & it arrived securely packed via DPD. The iPad was brand new & considerably cheaper than other outlets. All in all an excellent transaction & I can highly recommend!

I purchased a computer from The IT Bay at the weekend and it arrived promptly and well packaged on Tuesday. A couple of very minor issues which were both due to my ignorance of computers were efficiently dealt with by Hannah and Jacob in a very friendly and understanding manner. I would have no hesitation in recommending this company and will definitely use them again should the need arise. Thank you IT Bay.

Needing a new iPad I found the one I wanted at a good price. From placing the order to delivery I was kept fully informed of progress by email and as promised it came the following day.

Bought a 27" HP conferencing PC monitor from these guys rather than off Amazon. Came quickly, good product (and they had added the right power cable), free shipping which I could track, and £20 off the Amazon price. Very happy.

Very prompt response, excellent customer service, great product and keen pricing. We've bought 9 laptops over a period of time and they've been very helpful each time.

This company has the lowest price in the UK market .
I ordered my iPad Monday 10 am and I resaved if 4PM next day Tuesday at 4PM .
The packaging was grate (sealed iPad) , thump up to this company
Definitely I will use this company in future I still have the lowest pieces in the UK

The Lenovo Thinkvision 24"QHD monitor I purchased is very sharp and the colours are clear and bright. Great price and service, also tracked delivery and it arrived in two days. I would definitely recommended The IT Bay 😀

Great first experience! Ordered on a Thursday afternoon and the item was with us on the Friday AM. Item was exactly as described and in excellent condition. Saved a fortune compared to other companies!

Good price and quick next day delivery. Would use again.

Honestly exceeded any expectations. I ordered in the afternoon and item was here early the next morning!! Received copy invoice and everything else I needed without having to ask. Very impressed. Made it all so easy :)

Purchased a laptop, dispatched and came next day with UPS. Asked to change invoice to be made out to company name and was done same day. Thank you Hannah!

Treated in a professional and courteous manner, good choice of stock at reasonable prices. Item was shipped out to France as soon as payment was received, shipping just over 24 hours door to door.

Ordered an IPad and it arrived as expected on the next working day. Free delivery and £30 cheaper than the normal price.

next day delivery
all went smooth and super fast

Great experience, received a great product, speedy delivery. No complaints, Thanks to IT bay.
Would 100% recommend it.

Free next day delivery and £50 cheaper than my normal supplier. Also was packaged inside another box so the standard laptop box was not on show to the delivery company. - Will defiantly use them again

Goods were as described, delivered swiftly. Happy to deal with them again.

Having purchased quite a high end laptop from The IT Bay, I was already slightly impressed at the low prices they were offering their hardware for. Call me a pesimist, (realist!) but I was trying to find some sort of reason for their cheap prices, possibly refurbished machines or gray stock. Well, I pulled the trigger and purchased my machine. It arrived next working day, and the machine was brand new. Down to the seals on the packaging remaining untouched with all the security seals in place.

The machine is fantastic, with great delivery and price. And then I checked the warranty.... and it wasn't exactly the full 3 years as advertised. Part of me was relieved, this was probably the reason why the price was so cheap. I was happy to live with it, however I thought, there would be no harm in me firing off an email to customer services in querying the discrepancy in warranty lengths.

In record time, I received a reply from Hannah Armstrong, who politely explained the reason for the different warranty lengths, (which by the way was a perfectly reasonable explanation). She then went on to explain how to reset the warranty to start from the purchase/sale date on the manufacturer's website. She had a really comprehensive and clear word document that had easy to follow steps with screenshots.

Having followed her instructions, I found my warranty updated to reflect the time that was advertised on the item's description page.

I'm happy as I managed to get a great machine, at a great price, with great customer service. I'm just left confused, wondering what the catch is...