tentree Omdömen 

Love the mystery boxes! Got some great sweaters and even a jacket! I find the value way more than even the advertised discount.

Great clothes and great quality. We had one issue with mislabeled hoodie and it was fixed right away. Customer service is smashing.

I got a Mystery Package containing five different, high quality items. I am very happy with Tentree

I ordered two long puffer jackets and they are amazing! They are super warm and so soft. I especially love the lined inside pockets and sleeves. Their customer service goes above and beyond to make sure you are happy with your purchase. I had to exchange a size and it was so easy! High quality, good for the environment, excellent customer service... what more can you ask for!

Purchased 3 t-shirts as spontaneous gifts for my boys...1 for Dad too. They arrived thoughtfully wrapped. However, upon opening and inspection I noticed a stain on 1 item. Contacted CS and they promptly replied. The communication was very polite. The 10Tree team made me feel valued and my issue was resolved in a matter of a few days. The entire experience reaffirmed why 10Tree is one of my favourite brands!

Wow! I’m a new loyal customer and you should be too! I purchased a Beatty Moone bag for an upcoming trip. After getting a delivery notification, but no package, I contacted Tentree Customer Care for some direction. After some real-life Sherlock Holmes investigating with USPS, it was discovered that my package was incorrectly delivered by USPS to someone else on my street, who chose to keep it and not forward it. When I reached out to Tentree Customer Care to update, Isabella surprised me and sent a replacement bag free of charge! Thank you for restoring my faith in humanity! Love the product quality and what your company stands for!

Leah with customer service was amazing

I find Tentree support and customer service to be exceptional. Whenever I have reached out, you have all done a wonderful job of responding and following up. In this day and age, this kind of customer service is so encouraging to see. Your products are great, as is your service model and efforts to plant trees - and of course, that you are a Canadian company. This has all made me a committed customer.

Don’t trust. Never received my order and all I receive is delay…then contact, my email only. 2-5 days to respond, but they never do.
Don’t buy from them.

So I ordered from tentree for Christmas. Received my package and had an item missing. I emailed and let them know that I was missing an item. A few days later Leah with customer service for tentree got in touch to help me get a replacement. She was wonderful and helped me replace my item with a different one, since my original was out of stock. No push back and no "oh well not our problem" like I just dealt with from pact. Been a lot of online order issues after black Friday, so grateful things have gone smoothly and been rectified so quickly with tentree. I will update again once I receive my new item.

Customer Care helped me cancel and reorder my purchase with great ease despite it being over day since processing. 10/10 especially during the busing holiday season!

I wrote an email to customer support explaining a Christmas dilemma I had. To be honest I wasn’t sure I would receive a response from anyone at Tentree. To my surprise I did receive an answer almost immediately and was met with nothing but kindness and amazing assistance.

I received an email that the item I wanted was on sale. I immediately ordered it and to my surprise and joy, I believe I got an added discount for being first time customer.

As we’ve been looking at the site we’ve had a chance to peruse the other apparel. We are so impressed with the quality and pride you take in your clothing. We will definitely consider your company in the future.

Your help and quick customer service responses were overwhelming compared to other companies. This company definitely goes above and beyond. That is after all Canadian at its best, isn’t it?

Looking for a clothing company with great style along with the best customer service....Tentree is your answer. Shout out to Silvie in Customer Service! She helped me find my dream sweater. The company philosophy is like no other. Admirable!!!!

My Tentree hoodies are the most comfortable things I own. And, according to my feral toddler, they're also the most delicious? I was mildly alarmed to discover he had eaten 2 of my cork pull tabs, and not because they were bad for him (probably some of the more nutritious things he's eating lately tbh).

I contacted support, hoping I'd be able to buy replacement tabs, and they just threw some in an envelope for me! Now I can walk around with slightly less evidence that my offspring is essentially a wild animal with good taste in (for?) clothing.

My family has been ordering from tentree for a number of years now and we have always loved their clothing. Recently, a jacket I ordered had a defect. When I reached out to tentree they responded quickly and sent me a replacement right away. The process was as smooth as I expected it to be from such an amazing company.

I have received great customer service from Silvia, and love the high quality dresses I ordered. Thank you.

I just wanted to express my appreciation for your outstanding customer service. Your flexibility, generosity, and quick responses made my experience incredibly smooth and positive. It’s refreshing to see a company that not only stands by its values but also treats its customers with such care. Thank you again—I’m proud to support Tentree!

I've always liked the concept behind TenTree clothing - made from sustainable and recycled materials, sustainable packaging, and supporting ecosystems by planting trees. I had a recent experience where my package was delivered, but stolen from outside my condo unit. TenTree replaced my entire order for free with no hesitation. This kind of quality customer service made me feel valued and has earned them a customer for life. I knew their clothing as great. Now I know the company is even better.

Une super bonne compréhension du service à la clientèle. Un erreur s’est glissée dans mon achat de boîte mystère et une correction tout à fait appropriée me fut proposée.
Bravo Tentree

Tentree, I can't even look at other clothing now, or wear it, without feeling like it isn't right. Tentree clothing feels nourishing, kind to the earth and worth something more than all the clothing at the stores. It makes me feel new, refreshed, like I made a difference in the world with the tree's being planted each time I purchase. I found Tentree clothing at a very pivotal time in my life. Some people say, clothes are clothes. But Tentree, you don't just make clothes, you make healthy clothes out of better materials, you plant trees and help communities flourish with job opportunities, and your clothing is safe and healthy for the environment and the wearer. I feel worth a little more when I wear them, a little more empowering, and a little more stronger, knowing I've made a footprint in my own life in the right direction. I can only say that I would love to see shorts a little longer, as I am a girl that doesn't show as much skin. Thank you tentree, for being honest and true to the people and the earth!