Tedooo Omdömen 

905
•
TrustScore 3.5 av 5

3,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was a bit wary to order after seeing ad on Instagram. Wasn't sure if company was legit. However I did some research and decided to order. The portrait of my dog is absolutely beautiful. It looks j... Se mer

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Betygsatt 4 av 5 stjärnor

Four stars because the portrait is 3D and the glass is meticulously set to resemble your portrait. I did provide feedback on Tedooo concerning the translucentcy of the glass. This causes a difference... Se mer

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Betygsatt 1 av 5 stjärnor

I ordered my portrait of my dad & dog on 17 July 2026 it was a birthday present for my mum birthday 1 August & said i would receive my order by 6 August not too bad few days later after her birthday... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent experience. Sunchaser came faster than expected from overseas. Depiction of our GSD is exactly like his picture, not a caricature like most others I looked at before ordering. Colors are vi... Se mer

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Företagsinformation

Skrivet av företaget

Tedooo is the perfect platform to shop unique handmade or customized items, sell without paying fees, and socialize with over 1M creative people!💙 Join Tedooo today - it's free!


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

905 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(905)

820 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Extremely disappointed

I’m extremely disappointed with the finished product. I waited much longer than expected and remained patient because I was hoping the final product would be worth the wait. Unfortunately, what I received does not look like the sample that was originally presented to me.

The sample appeared to have a dark wood frame, a glass finish, and a solid gold-colored name. However, the product I received has a light wood frame, plastic instead of glass, and the name is made from clear-colored plastic rather than the solid gold appearance shown in the sample.

This is not what I expected or agreed to based on the sample provided. After waiting so long, I’m very disappointed with both the quality and the significant difference between the sample and the finished product. The ideal of getting this photo, gave me peace with dealing with my dog’s death. I would appreciate an explanation and a resolution to this issue.

12 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Justin,

We’re truly sorry to hear that the finished piece did not meet your expectations, especially given the personal meaning behind this photo.

We’ve reached out to you by email and would be happy to assist. Please reply with a photo of the item you received so we can carefully review your order and assess the concerns you mentioned. If we confirm that there is a quality issue with the product, we will arrange a replacement for you.

We sincerely apologize for the disappointment and hope we can make this right for you

Best,
Emma from Tedooo Support

Betygsatt 3 av 5 stjärnor

I received my long awaited artwork…

I received my long awaited artwork today and I have to say I’m pretty disappointed. When comparing the final product to what the mock up generated on your site looked like the actual product falls short. This is a boxed etched plastic image that is shadowboxed with a piece of plastic over it -instead of glass - and the plastic that I received is etched and scratched and warped. I was expecting a 3-D glass mosaic. Not what I expected for the $130.

12 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Donna,

We’re truly sorry that the artwork you received did not meet your expectations, especially after the long wait.

We’ve sent you an email regarding your order so we can discuss the concerns you raised and offer the best solution for you. We sincerely apologize for the disappointment and look forward to making this right.

Best regards,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

Very disappointing and misleading

Very disappointing and misleading. I waited two whole months for this ridiculous item , and I honestly can’t believe this is what I received. The advertisement makes it look three-dimensional and raised, but in reality, it’s just a printed picture inside a very cheap, low-quality frame. It doesn’t even have real glass—just a flimsy plastic sheet.

I waited two months for something that looks nothing like what was advertised. The quality is terrible, and the advertising is extremely misleading. Definitely not worth the wait or the money.

12 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Nooshin,

We’re truly sorry that the item did not meet your expectations, and we sincerely apologize for the long wait. We understand how disappointing it must have been to wait so long and then receive a product you’re unhappy with.

We’ve reached out by email and would be happy to review this for you. Please reply with a photo of the item so we can assess the concerns. If we confirm a quality issue, we will arrange a replacement.

We hope we can make this right for you.

Best regards,
Emma from Tedooo Support

Betygsatt 5 av 5 stjärnor

Very beautiful

Very beautiful, nice Craftsman workship.

12 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi John,

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the craftsmanship and love how your piece turned out.

We truly appreciate your support!

Best regards,
Emma from Tedooo Support

Betygsatt 5 av 5 stjärnor

Dalmatian dog glass portrait

Hello, I had a dog portrait made from glass and even though it took a while to arrive the wait was well worth it absolutely fantastic piece of art very well made portrait of my Dalmatian dog stunning colours and will really stand out on the wall and well worth the price for a job very well done thankyou so much to everyone at tedooo brilliant work thankyou

11 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Ian,

Thank you so much for your wonderful review! We’re thrilled to hear that you love your Dalmatian portrait and that the wait was worth it.

We truly appreciate your kind words and support!

Best regards,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

Doesn’t look anything like the digital…

Doesn’t look anything like the digital image they supplied, glass is too light and pieces are double the size in the image so it loses the character. Also took 9 weeks to arrive so missed the birthday event.

10 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Twb,

We’re sorry to hear that the finished piece did not meet your expectations, and we apologize for the long wait, especially as it caused you to miss the birthday event. We want to make things right.

We were unable to locate your order with the information available. Please email us at support@tedooo.com with the subject “Trustpilot Twb” and include your order number so we can properly assist you.

Best regards,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

I really can’t even give this place a…

I really can’t even give this place a one star it took forever to receive my item. It cost $130 and it’s a piece of crap and I am not exaggerating. It is not cut glass at all. It’s some kind of plastic put on the back of a canvas and the frame is cheap and the cover over the frame is not glass. It’s a cheap thin plastic. The whole thing is plastic and the whole thing is a piece of crap… I asked to return it. They’re giving me the runaround. Trust me do not buy from this company. You will be very, very, very disappointed. It is not the beautiful glass. They show advertise on Facebook and on their website. It looks nothing like that.

11 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Eileen,

We’re truly sorry that the piece you received did not meet your expectations.

We’ve sent you an email regarding your order. Please reply to the email so we can properly review the issue and assist you. If we confirm a quality issue, we’ll be more than happy to arrange a replacement at no additional cost.

We apologize again for the disappointment and look forward to assisting you.

Best regards,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

I was charged 80.00 usd for a product…

I was charged 80.00 usd for a product that never arrived. They strung me along to make me believe it was still coming. Then, finally acknowledge it probably won't. But now it's past my credit card period to dispute the charge.

6 juni 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Kim,

We’re sorry for the concern regarding your order. We’ve sent you an email with an update on the current status of your order.

We’re here to assist you and will continue doing our best to make sure your order reaches you as soon as possible.

Best regards,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

Buyer beware!

I was extremely hopeful when I ordered from this company on July 25th. I read the reviews on the website and felt that they were legitimate and weren't proctored. I reached out to customer service on August 15th hoping to get an update on my order. I received an email the day after I placed my order, with the email saying they would send me a picture of what it was going to look like prior to making. I never received the picture. That was the first clue that something was wrong.
Instead of getting somebody from this company to message me back, I was prompted to have communication with an AI bot. And for the next 2 weeks, the AI bot was the only form of communication I had with this company. They kept saying they were going to escalate my request to their supervisors but nothing ever came out of it. DAILY I reached out asking to speak to a person, but was met with the generated AI bought response of " we've escalated this to our supervisors and apologize for the inconvenience"
Finally on Aug 28th, I received an updated email letting me know my product was completed and on its way to me. Still did not have a photo of the finished product like promised, nonetheless I was just excited to get the email saying my product was on the way. Here we are , September 11th, and my product finally made it to my door. I was so excited to open it and see how great it was going to look because I waited so long to get it.
When I opened the box I was met with what looks like a printer generated picture of my dog's head and cricket style plastic carefully placed on top of it. Granted it's raised so it looks like it could be some sort of glass material but it's definitely not glass. Not to mention the picture is in a box frame with the outer "clear glass" warped. It's not glass at all, its a thin plastic material made to look like glass. And due to what I can only assume is extensive traveling and sitting in warehouses, it warped from the heat.

To have waited all this time, not have any communication with the maker or an actual customer service person, and then get the product to find that it looks like it was made by a high schooler in graphic arts class, at best, is beyond disappointing. For $130, I expected a lot more.

If you order from this company please beware. There may be good reviews on here with the few that lucked out but for the most part this company does not communicate, and their products are lackluster.

11 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Renee,

We’re truly sorry for the long wait, lack of communication, and that the finished piece did not meet your expectations.

We’ve sent you an email and would be more than happy to review your concerns. If we confirm a quality issue, we’ll arrange a replacement at no additional cost.

We sincerely apologize for the disappointment and hope we can make this right.

Best regards,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

Very disappointing purchase

Very disappointing purchase. The item was advertised as mosaic glass dog art, but what I received looked like a poorly made 3D-printed plastic piece rather than individual glass pieces. The material and finish resembled melted spaghetti, and the quality was not what I expected from the listing.

The order was also repeatedly delayed. After waiting five weeks, I was told that the finished item had a flaw and that production was starting over. The long delay, poor appearance, and lack of quality made this a very frustrating experience. I would not recommend it.

9 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Paul,

We’re truly sorry that the finished piece did not meet your expectations, and we apologize for the long wait and production delay.

We tried to locate your order using the information available to us, but unfortunately couldn’t find it. Please email us at support@tedooo.com with the subject “Trustpilot - Paul” and include your order number.

We’ll be more than happy to look into this and assist you.

Best regards,
Emma from Tedooo Support

Betygsatt 3 av 5 stjärnor

Not real tile

First of all, it’s not mosaic tile or any kind of tile. It’s plastic. It’s printed out into little square made it look like tile. But it’s just one piece or sheet glued onto a piece of wood. That was very disappointing. Although the photo that I sent turned out very well on the product they printed or made whatever they did, but it definitely was not tile. Ordered it on June 27 and it took 7 1/2 weeks to get it. My card got charged but I thinking it was a scam. Disappointed that it wasn’t real tile. And it is not worth the cost for sure.

27 juni 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Deb,

We’re truly sorry that your order did not meet your expectations, especially after the long wait. We’ve reached out to you directly by email regarding your order so we can better understand your concerns and assist you accordingly.

Please reply to our email with photos of the piece you received so we can properly assess the issue and work toward a resolution.

We’re here to help and would really appreciate the opportunity to make things right.

Best,
Emma from Tedooo Support

Betygsatt 5 av 5 stjärnor

Great product

I really love how its made. Very beautiful

10 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Debby,

Thank you so much for your lovely feedback! We’re so happy to hear that you love how your piece was made and find it beautiful. We truly appreciate your support and hope it continues to bring you joy!

Best,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

I have marks on the plastic cover ,I…

I have marks on the plastic cover ,I got to replace it .If they would have chosen a different color around the picture it would have high lighted the artwork better. Dose not look like what I ordered for my wife .I ordered 3 pictures 1 each of our 3 Maine Coons. Only have received 2 of the 3 after weeks of waiting. On top haven to replace the aka as front glass.

10 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Tim,

We’re sorry to hear that the piece did not meet your expectations. We’ve reached out to you by email to better understand the quality concerns and help with a possible replacement. We’ve also included the latest details and tracking update for your remaining order.

Please check your inbox when you have a chance. We’re here to help and will do our best to make sure everything is resolved.

Best,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

63 days later nothing has arrived

63 days later nothing has arrived. Tracking number provided but refuse to name a company so unable to use it. No production pics and no updates. Copy and pasted reply’s when I email them and website uses a AI chat bot. Do not order

10 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Steven,

We’re truly sorry for the long wait and the lack of updates regarding your order. We’ve reviewed your order and can confirm that it has already been completed and shipped.

We’ve reached out to you directly by email with more details and the latest update on your shipment. We’ll continue keeping a close eye on it and doing our best to have it delivered to you as soon as possible.

We sincerely apologize again for the inconvenience and appreciate your patience.

Best,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

Final product was a disappointment

The initial product during purchase is an AI generated product that totally does not match the final artwork. For example my original image shows glass pieces which were clearly opaque whitish in color where the final product has transparent glass lacking the color.

9 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Raoul,

We’re truly sorry to hear that the final artwork did not meet your expectations, particularly regarding the opaque white areas shown in your original image.

We’ve reached out to you through email and offered a replacement with an improved, better quality piece at no additional cost. We’d really appreciate the opportunity to make this right and provide you with a piece you’ll be happy with.

Best,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

SCAMMERS

If I could give a lower rating, I would; they are scammers. I will never buy from this website again. Don't waste your money and time—they are a total sham.💩💩💩

9 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Enerido,

We’re sorry to hear about your experience. We’ve located your order and have reached out to you through email with the details.

Please reply to our email if you’re experiencing any issues with your order so we can properly assist you and work toward a resolution.

Best,
Emma from Tedooo Support

Betygsatt 5 av 5 stjärnor

Purchased for my daughter

Purchased this for my daughter for Christmas. It looks stunning! I believe she’s going to love it! This is her 1st dog on her own & I wanted her to have a great memory. Mission accomplished.

9 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Diana,

Thank you so much for your wonderful review! We’re so happy to hear that you love the piece and that it will be a special Christmas gift for your daughter.

What a beautiful way to celebrate her first dog and create a lasting memory. We hope she absolutely loves it!

Best,
Emma from Tedooo Support

Betygsatt 5 av 5 stjärnor

Mosaics of my D❤️gs

I ordered a mosaic of each of my dogs and am very happy with what I received. They’re beautiful and make my heart smile!

8 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Jodi,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the mosaics of your dogs and that they make your heart smile. It means so much to us to know that the pieces brought your memories to life in such a special way.

We hope they continue to bring you joy for many years to come!

Best,
Emma from Tedooo Support

Betygsatt 1 av 5 stjärnor

Save your money

I ordered a stained glass work of my dog. It "went into production" minutes after placing the order and sent me a mock up. Weeks went by without an update. I tried to cancel and was unable to do so, because my work was in production. When the order finally arrived it was nothing at all like what was promised. I have been begging for a refund, but all I was promised was a new/improved product. I'm not holding my breath for the new product, IF it ever arrives.

Update- still no update on shipment, I doubt the replacement is coming, and I still haven’t gotten the refund I’ve requested.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Jaymie,

We’re truly sorry that your original piece did not meet the quality you expected, and we understand your frustration regarding the refund request.

We located and reviewed your order, and we’ve arranged a replacement at no additional cost with an upgraded, higher quality finish for a better result.

We’ve also emailed you all the details regarding the replacement and next steps. Thank you for giving us the opportunity to make this right.

Warm regards,
Emma from Tedoo Support 💙

Betygsatt 5 av 5 stjärnor

Soul Dog

I lost my soul dog almost 3 weeks ago, and wanted to have something made in his memory. It came out beyond amazing. Thank you!!

8 september 2026
Omdöme utan inbjudan
Logotyp för Tedooo

Svar från Tedooo

Hi Kathy,

Thank you so much for your kind words. We’re truly honored to have created something special in memory of your beloved companion, and we’re so happy to hear you love how it turned out. 💙

Warm regards,
Emma from Tedoo Support

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