Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... Se mer
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Plats
Byt platsRavens Way, NN3 9UD Northampton, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came along for a booked appointment and met with Daniel K. He put us at ease straight away, was really helpful and professional throughout. He showed us around the car and same on the test drive with... Se mer
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Very well looked after and everything explained in a polite and professional way. Great service on the day and I hope the car performs as well in the coming months.
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Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... Se mer
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Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
Ravens Way, NN3 9UD, Northampton, England, Storbritannien
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from Amy and Olly
Great service from Amy and Olly. Helpful, friendly and didn’t feel pressurised at any point. Would definitely recommend.
14 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Louise, Thank you very much for your kind words and for taking the time to share your experience with Amy and Olly at Sytner Select Northampton. We are delighted to hear that you found their service helpful, friendly, and pressure-free. It’s wonderful to know that you would recommend us, as customer satisfaction is very important to us. We truly appreciate your support and hope to assist you again in the future. Best wishes, The Sytner Select Northampton Team
I went to Sytner select Northampton I…
I went to Sytner select Northampton I had ty and Ollie help me with the purchase of my Audi q2 which may I add made this experience such a breeze for me, everything was so straight forward and I honestly couldn’t be happier. I will most certainly recommend sytner to friends and family and also will definitely come back myself
13 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Bianca, Thank you so much for your wonderful review. We’re delighted to hear that Ty and Ollie made your Audi Q2 purchase such a straightforward and enjoyable experience. It’s fantastic to know you felt supported throughout and that you couldn’t be happier with everything. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Wishing you many happy miles in your new Audi! Best wishes, The Sytner Select Northampton Team
Both Ollie’s were really helpful and…
Both Ollie’s were really helpful and polite today with purchasing my new car
13 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Callum, Thank you very much for your kind words. We are delighted to hear that both Ollies were helpful and polite during your car purchase. It’s always our aim to provide a friendly and professional experience for all our customers. Your positive feedback is greatly appreciated and will be shared with the team. We hope you enjoy your new car and look forward to assisting you again in the future. Best wishes, The Sytner Select Northampton Team
Tyreke matt Cole Alfie couldn’t of been…
Tyreke matt Cole Alfie couldn’t of been more helpful and made this process stress free brilliant experience with the team will be recommending to family and friends
12 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Thank you so much for your kind words, Natt Lee. We’re delighted to hear that Tyreke, Matt, Cole, and Alfie were able to make your experience stress-free and enjoyable. It’s wonderful to know that our team provided brilliant service and that you feel confident recommending us to your family and friends. Your support means a great deal to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you again in the future.
Really smooth and seamless process
Really smooth and seamless process, all the guys , Matt, Louis & Brad were super helpful! Thank you
13 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Ruth, Thank you ever so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Matt, Louis, and Brad were able to assist you so effectively and that the process was smooth and seamless. It’s always our aim to provide excellent service, and your feedback truly means a lot to the team. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team
Great experience
Great experience,
Dan and Louis were more than welcoming, professional and great customer service helping us part exchange our vehicle and taking our new car home.
Thank-you both
13 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Beth, Thank you very much for your kind words. We are delighted to hear that Dan and Louis provided a welcoming and professional experience throughout your part exchange and new car collection. It’s wonderful to know that their customer service made the process smooth and enjoyable for you. Your feedback is greatly appreciated, and we will be sure to pass on your thanks to both Dan and Louis. We hope you enjoy your new car and look forward to seeing you again in the future. Best wishes, Sytner Select Northampton Team
Thank you so much!
Thank you so much TWD and Matt Cole, for all your help with purchasing my new car! You made the whole process so easy from start to finish, and I felt reassured every step of the way. I really appreciate all your support and excellent service. Thanks again—I am very grateful!
12 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Thank you very much, Tiia, for your kind words and wonderful review. We are delighted to hear that Matt Cole and the team at Sytner Select Northampton made your car purchase straightforward and reassuring. It’s always our aim to provide excellent service and support throughout the entire process. Your appreciation means a great deal to us. We hope you enjoy your new car and look forward to assisting you again in the future. Thanks once again for choosing us!
Worst experience ever buying a car
Picked up the car 14 May, after work that needed to be carried out. Hadn't been valeted and all the extra guardx I paid for hadn't been done. Had to go back to have more work carried out as they were waiting for a part, then found out it needed a new windscreen, at that time they did the valet and guardx d it wasn't the best. Drove it to Wales for a week got it home the following Saturday with low water coolant showing on dash, not low, it had no water in thr reservoir what so ever. After numerous phone calls to the Northants branch, finally got the car picked up on a recovery truck, 4 days later on 3 June. 3 days later found out it was a coolant pipe leaking form the rear heating. 3 days to get a drawing from LR to see where the pipe is to be fitted. Then today 12/6 I had to call again to see what was going on as I had no calls from them at all telling me what was going on. Only to find out that they had received the drawing and had ordered rhe part but still needed it all to be agreed. Was told at least 8hrs to do but still no idea when the vehicle will be ready......
As for Taylor Johnson who is supposedly my assigned advisor I've not managed to speak to him/her what so ever. Not had the car for 30 days yet and it spent more time in your work shop than on the road. I'm really frustrated and just want to hand the car back to yourselves.... very poor customer care service, not one phone call, it's been my wife or myself that have done all the chasing, and it takes ages, as you can never get hold of the relevant person.
14 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Jason, We sincerely apologise for the frustration and inconvenience you have experienced with your vehicle and the lack of communication from our team. This is not the standard of service we aim to provide. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk, who will be happy to discuss your concerns and work towards a resolution. Thank you for your patience and understanding.
Happy
Both Matt and Louis were very pleasant and professional to deal with. Did not rush the buying process and answered all my questions.
12 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Thank you very much for your kind words, DJ. We are delighted to hear that Matt and Louis provided a pleasant and professional experience throughout your purchase. It’s important to us that our customers never feel rushed and that all questions are answered thoroughly. Your feedback is greatly appreciated and serves as a wonderful encouragement to the team. We hope you continue to enjoy your new vehicle and look forward to welcoming you back in the future.
Very friendly service with lots of…
Very friendly service with lots of information given. Helped me find the car I was looking car.
12 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Ryan, Thank you very much for your kind words and positive feedback. We are delighted to hear that our team provided friendly service and helpful information throughout your visit. It’s wonderful to know we were able to assist you in finding the car you were looking for. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy your new vehicle and look forward to welcoming you again in the future. Best wishes, Sytner Select Northampton
Great support from geani and Dan…
Great support from geani and Dan managed to find what I was looking g for within 24h. Highly recommend.
11 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Thank you very much for your kind words, Kamil. We’re delighted to hear that Geani and Dan were able to assist you so promptly and find exactly what you were looking for within 24 hours. It’s always our aim to provide excellent support and ensure a smooth experience for our customers. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your positive experience with Sytner Select Northampton. We look forward to welcoming you again in the future.
Had an amazing experience
Had an amazing experience, the service was outstanding and the attitude and atmosphere was just impeccable, Matt H was amazing he explained everything clearly and took the time to understand what i was talking about, marcin was also amazing and make me feel comfortable on my test drive
10 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Leah, thank you ever so much for your wonderful review. We’re delighted to hear that Matt H and Marcin provided such outstanding service and made you feel comfortable throughout your experience. It’s fantastic to know that the atmosphere and attitude met your expectations so impeccably. Your kind words truly mean a lot to the whole team at Sytner Select Northampton. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.
A new car for us
After looking for a car Bradley served us. He was very polite.very knowledgeable and listened to our request . Finding us a perfect car. Ollie saw us when we returned to pick up the car again he was very friendly, took time to explain the paperwork and didn’t make us feel rushed. Thankyou to both of you for giving us a fantastic experience
10 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Thomas, Thank you very much for your kind words. We are delighted to hear that Bradley and Ollie provided you with such a positive experience, from finding the perfect car to explaining the paperwork thoroughly. It’s wonderful to know you felt listened to and never rushed during your visit. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy your new car for many miles to come. Best wishes, The Sytner Select Northampton Team
5 star service
Alfie helped me in securing my new car. Super helpful and gave me some great advise upon purchasing, would highly recommend! Thank you again!
8 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Thank you so much for your kind words, Chloe. We’re delighted to hear that Alfie was able to assist you in securing your new car and provide helpful advice throughout the process. It’s wonderful to know you had a positive experience with us at Sytner Select Northampton. Your recommendation means a great deal, and we truly appreciate you taking the time to share your feedback. Wishing you many happy miles in your new vehicle!
Excellent service provided for Sytner…
Excellent service provided for Sytner my sales man was Dan Harvey and what a legend. He helped me with absolutely everything I had a question about. Very open with all information including there mark up on the car itself + all the benefits of dealing with professionals.
I would definitely recommend and buy again from Sytner and Dan himself again.
Just like to say a massive thank you to Dan personally as he was first class.
I also absolutely love my new car 👍🏼
17 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Thank you so much, Chris, for your fantastic review. We’re delighted to hear that Dan provided such excellent service and was able to assist you with all your questions openly and professionally. It’s wonderful to know you’re enjoying your new car and that your experience with Sytner Select Northampton was a positive one. Your recommendation means a great deal to us, and we’re grateful for your kind words about Dan’s first-class support. Wishing you many happy miles ahead!
Great Experience from start to finish
Great Experience from start to finish, Amy and Lewis were fantastic, very knowledgeable and no pressure sales. Would happily recommend. .
7 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Thank you very much for your kind words. We are delighted to hear that Amy and Lewis provided a fantastic experience from start to finish. It’s wonderful to know that their knowledge and friendly, no-pressure approach made your visit enjoyable. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back to Sytner Select Northampton in the future. Thank you once again.
Ty Pryer went above and beyond!!
Ty Pryer went above and beyond!!. Extremely helpful. Very informative with his friendliness, professionalism and sales support. Thank you
6 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Judith, Thank you ever so much for your wonderful review. We are delighted to hear that Ty Pryer provided you with such excellent support, combining friendliness, professionalism, and helpfulness throughout your experience. It’s always our aim to ensure every customer feels informed and valued. Your kind words truly mean a lot to us and to Ty personally. We appreciate you taking the time to share your positive experience with Sytner Select Northampton. Warm regards, The Sytner Select Northampton Team
Smooth sailing experience
Smooth sailing experience, great service from all employees especially Rev, who assisted me! :)
6 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Olivia, Thank you ever so much for your wonderful review. We are delighted to hear that you had a smooth sailing experience with us and that Rev provided you with excellent service. It’s always our aim to ensure every customer feels valued and well looked after. Your kind words truly mean a lot to the entire team here at Sytner Select Northampton. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team
2nd car brought here
Unfortunately had my car written off which I brought from Sytner Northampton. The service I received then from Louis I could not fault at all. I went back after a great service the first time and may have give them a headache with choosing a new car specifically Bradley who was very patient and took his time to even email with cars I may be interested in. The service I received was top notch thanks to Bradley and rob it was a pleasure buying a car from sytner again and I will be returning when I want a new car.
I can’t fault anything they do and would recommend them to anyone looking for a new car.
3 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Thank you, JT, for your kind words and for sharing your experience with us. We’re delighted to hear that Louis, Bradley, and Rob provided you with such excellent service during a difficult time. It’s wonderful to know that their patience and dedication made your car buying experience enjoyable. Your recommendation means a great deal to us, and we look forward to welcoming you back when you’re ready for your next vehicle. Wishing you all the best with your new car!
Paid to reserve the car and have it…
Paid to reserve the car and have it moved. The day I was told it would be delivered to my local dealership I get a call saying they have sold it.
3 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Northampton
Dear Mr Brown, We sincerely apologise for the disappointment caused by the sale of the vehicle you thought had reserved. We understand how frustrating this situation must be, especially after making arrangements for delivery. As you can appreciate if a customer is in store on drive in the vehicle they do have first refusal on the car. In this unfortunate instance the customer decided to proceed with the vehicle. Kind Regards, Pritam Patel - Head of Business.
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