Purchased a new X3 M50 and the sale was presided over by Jeremy who was great, paperwork was quick and easy to complete. The car arrived on time and the handover went smoothly. Thank you Sytner BMW... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible service. I would not trust BMW Sytner Maidenhead - avoid this dealership! They incorrectly diagnosed my husbands car - which would have cost hundreds to fix. Thank fully we have a trustworth... Se mer
I can sum up my experience in 1 word . Imran service manager . 15 years I’ve been going there going past other BMW dealerships with a 150 mile round trip every
Excellent customer service from Kenny and Kelly, they both made me and my families visit to Sytner BMW Maidenhead great experience all the way from London. Kenny was kind enough to find us a last mi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
Bath Road, SL6 0BW, Maidenhead, Storbritannien
- 01628 680300
4,6
Utmärkt
548 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
simple to book and explained ever step
3 september 2026
Omdöme utan inbjudan
Sytner Service
No issue kept informed all the way efficient and polite service
3 september 2026
Omdöme utan inbjudan
Very helpful and polite
Very helpful and polite. I went in with flat tyre that was replaced the next day and they also fitted in my service and MOT that was booked for a week ahead.
Kelly ket me informed of the progress during the day.
2 september 2026
Omdöme utan inbjudan
New BMW X3
Purchased a new X3 M50 and the sale was presided over by Jeremy who was great, paperwork was quick and easy to complete.
The car arrived on time and the handover went smoothly.
Thank you Sytner BMW Maidenhead...
1 september 2026
Omdöme utan inbjudan
The service representative provided…
The service representative provided excellent advice on the service required which was condition based.
1 september 2026
Omdöme utan inbjudan
Kevin was very helpful and professional…
Kevin was very helpful and professional thoughout the whole process.
29 augusti 2026
Omdöme utan inbjudan
My car was ready to be received by the service department.
My car was ready with the to be received, the service, hospitality and letting me know that my front tyres needed replacing.
Great service from Imran.
Thank you Sytner.
26 augusti 2026
Omdöme utan inbjudan
I can sum up my experience in 1 word
I can sum up my experience in 1 word . Imran service manager .
15 years I’ve been going there going past other BMW dealerships with a 150 mile round trip every
26 augusti 2026
Omdöme utan inbjudan
Terrible service
Terrible service. I would not trust BMW Sytner Maidenhead - avoid this dealership! They incorrectly diagnosed my husbands car - which would have cost hundreds to fix. Thank fully we have a trustworthy, reliable mechanic who set us straight. They’ve done it to my car in the past too. When trying to get a part from them had to go back three times to get it- first they ordered and said it hadn’t been delivered , then they ordered and then lost it and then didn’t call to let me know it had arrived . Shoddy service and untrustworthy diagnostics .AVOID
26 augusti 2026
Omdöme utan inbjudan
The service from Imran was excellent
The service from Imran was excellent, keep me informed through the whole process, was transparent and was value for money. Would highly recommend.
21 augusti 2026
Omdöme utan inbjudan
Great service as ever.
19 augusti 2026
Omdöme utan inbjudan
Kelly and the team were welcoming and…
Kelly and the team were welcoming and very helpful, delivering coffee when required whilst I waited for my M3 to have its oil changed prior to a raod trip.
18 augusti 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I had an amazing experience from…
I had an amazing experience from booking to completion. Imran was fantastic at walking me through each process and identifying possible recommendations. This is my first BMW purchase and I feel supper impressed with the level of customer service thank to Imran for all your advise and closure. Kind regards Mandy
7 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Maidenhead BMW
Dear Mandy, Thank you ever so much for your kind words and for choosing Sytner Maidenhead BMW for your first BMW purchase. We are delighted to hear that Imran provided such excellent guidance throughout the process and that you felt well supported. It is wonderful to know you were impressed with our customer service. Your feedback truly means a great deal to us. We wish you many enjoyable journeys in your new BMW and look forward to welcoming you again in the future. Kind regards, The Sytner Maidenhead BMW Team
Excellent customer service from Kenny…
Excellent customer service from Kenny and Kelly, they both made me and my families visit to Sytner BMW Maidenhead great experience all the way from London. Kenny was kind enough to find us a last minute courtesy car that enabled us to visit Windsor Castle and make it a family day out.
Top team members for Sytner BMW
6 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Maidenhead BMW
Dear Runu, Thank you so much for your kind words. We’re delighted to hear that Kenny and Kelly made your visit to Sytner BMW Maidenhead such a positive experience for you and your family. It’s wonderful that the courtesy car helped you enjoy a day out at Windsor Castle. We truly appreciate you recognising the team’s efforts and look forward to welcoming you all again in the future. Your support means a great deal to us. Best wishes, Sytner BMW Maidenhead Team
Svar från Sytner Group - Sytner Maidenhead BMW
Dear Stuart, Thank you ever so much for your kind words and continued trust in Sytner Maidenhead BMW. We are delighted to hear that you consistently receive perfect service from us. It is always our aim to provide the highest standards and ensure your experience is nothing short of excellent. Your feedback genuinely means a lot to the whole team and encourages us to keep up the good work. We look forward to welcoming you back in the future. Warm regards, The Sytner Maidenhead BMW Team
Kenny my salesman was exceptional i had…
Kenny my salesman was exceptional i had a bad experience at Chigwell and nearly gave sytner a miss but thanks to Kenny you regained my purchase for BMW and sytner
31 juli 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Maidenhead BMW
Dear Nick, Thank you very much for your kind words. We are delighted to hear that Kenny provided you with exceptional service and was able to restore your confidence in Sytner Maidenhead BMW. It is always our aim to ensure every customer has a positive experience, especially when past encounters have not met expectations. Your support means a great deal to us, and we look forward to assisting you with any future needs. Best regards, The Sytner Maidenhead BMW Team
Imran Quereshi kept me well informed…
Imran Quereshi kept me well informed throughout the day about the status of my vehicle.
28 juli 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Maidenhead BMW
Dear Geraldine, Thank you very much for your kind words. We’re delighted to hear that Imran Quereshi kept you well informed throughout the day regarding the status of your vehicle. Providing clear and timely updates is something we pride ourselves on, and it’s wonderful to know this made your experience with Sytner Maidenhead BMW a positive one. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes, The Sytner Maidenhead BMW Team
Still given 5 stars.
Still given 5 stars.
Though they were not able to deliver the car same day as promised, they somehow managed to get it ready the next day morning just before I actually needed it.
22 juli 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Maidenhead BMW
Thank you, Swapnil, for your kind understanding and for still awarding us five stars despite the delay. We truly appreciate your patience and are pleased that we could have the car ready for you just in time. Your positive outlook means a lot to us, and we hope you are enjoying your new vehicle. Should you require any further assistance in the future, please do not hesitate to get in touch. We wish you many happy miles ahead.
Check it before you buy it
⭐⭐☆☆☆ (2/5)
My experience with Sytner BMW has been extremely disappointing.
I viewed and purchased BMW X5 30d (SN19 KMW) as a BMW Approved Used vehicle. Within a short period of ownership, I identified numerous mechanical and cosmetic issues that I believe should have been found before the vehicle was offered for sale. Following my complaint, the dealership’s own inspection confirmed that several of the faults I raised required repair.
After losing confidence in that vehicle, I gave Sytner another chance and inspected BMW X5 M50d (PL20 CWW). During my inspection and road test, I again found a number of cosmetic issues and experienced a noticeable transfer box judder. Once again, I was left questioning the preparation standards of a BMW Approved Used vehicle.
My advice to anyone considering buying these vehicles, or any used car, is carry out a thorough inspection and insist on a proper road test before signing anything. Don’t rely solely on the Approved Used label.
I also found the customer service disappointing. I felt my concerns were not taken seriously, and resolving the issues took a great deal of time, effort and inconvenience.
Although the dealership eventually agreed to unwind my purchase, the whole experience fell well below the standard I expected from a BMW Approved Used retailer.
1 juli 2026
Omdöme utan inbjudan
Helpful service from Imran the service…
Helpful service from Imran the service advisor.
9 juli 2026
Omdöme utan inbjudan
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