Visited Mini in High Wycombe with an internal cover on mini convertible roof fallen off. Kevin from service came and had a look and explained part was broken (edge tabs). Said he’d have a look at i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was made to feel very welcome by Ashley from the moment we walked into the showroom. There was absolutely no pressure, just clear, concise information from someone who clearly knew her product. Ashl... Se mer
Företaget har svarat
I would like to buy a new (to me) Mini. I arranged a test drive with a salesperson, arrived at the appointed time but had to wait 40 minutes before he was ready. He was highly apologetic, friendly a... Se mer
Företaget har svarat
Excellent dealer , made whole process of buying my JCW convertible easy , even when i changed the spec after initial order placed , Special thanks to Liam and Izzy Hand over process felt safe given... Se mer
Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
575-647 London Road, HP11 1EZ, High Wycombe, Storbritannien
- 01494 455200
4,5
Utmärkt
277 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from Zubin and all the…
Great service from Zubin and all the team. I love my new Mini very much...
21 januari 2021
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Kris, thank you for the lovely comments about Zubin and for the 5 star review, kindest, Steven Richards, Managing Director
Sales department was excellent.
Sales department was excellent, happy with the the customer service.
14 januari 2021
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Gabriel, thank you for the lovely 5 star feedback, kindest, Steven Richards, Managing Director
JCW 2019 MINI bought from Sytner High Wycombe
Quick, efficient, straightforward to deal with and all done within the agreed timescales.
9 januari 2021
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Carl, thank you for the 5 star review and lovely feedback, kindest, Steven Richards, Managing Director
Zubin was very helpful
Zubin was very helpful, not pushy, and patient. Helped me find the right car at the right price. Super to deal with before and after sale.
4 januari 2021
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Anon, thank you for your wonderful feedback about the customer service levels you received from Zubin. Enjoy your new MINI, kindest, Steven Richards, Managing Director
My experience of buying a new car was a little understated.
My experience of buying a new car was not what I thought it would be. No test drive and customer service from a distance, but that's CoVID for you. Maybe i should have waited and not be left feeling a little deflated by the whole experience.
28 december 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Stephen, I'm very sorry to learn that you were left a little deflated. Unfortunately, test drives are not permitted by law in tier 4 as the sales department must be closed and the handover has to be a "click and collect" model of not permitting anyone into the showroom. As a customer, I would welcome feedback from you with suggestions of how we could improve. I hope that otherwise the customer service provided was as positive as it could be and that you are happy with your new MINI. Kindest, Steven Richards, Managing Director
Very good service and easy to deal…
Very good service and easy to deal with. Car as described with only fault being it is missing a tyre pressure valve they tell me is being posted.
28 december 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Kenneth, thank you for the 5 star feedback and I was pleased to read that we offered you the customer service one would expect, kindest, Steven Richards, Managing Director.
Exceptional Customer Service
Ashley provided exceptional customer service - was a pleasure to deal with from beginning to end. Would highly recommend & use again for my next car!
27 december 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Mary, wow, that's a super review to read and I am delighted that Ashley was able to look after you so well, thank you for choosing Sytner High Wycombe. Kindest, Steven Richards, Managing Director
Prompt and efficient service from the Service team
Prompt and efficient service from the Service Team. Engineer was friendly, professional and accommodating, highly recommended.
26 december 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Caroline, thank you for the 5 star review and for the feedback relating to your recent service visit! Kindest, Steven Richards, Managing Director
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Evie, thank you for the 5 star review and for the customer service recognition, kindest, Steven Richards, Managing Director
Very professional service
I received a very efficient, professional and friendly service. I was kept informed of progress on my purchase and felt valued as a customer
24 december 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Joanna, thank you for the lovely feedback about the customer service you experienced when you purchased your new MINI, thank you for choosing Sytner High Wycombe, kindest, Steven Richards, Managing Director
I would recommend Sytner High Wycombe…
I would recommend Sytner High Wycombe and especially Zubin Sayed. He made the whole process of buying my Mini Countryman pleasurable and easy and treated me with respect and a lot of patience.
23 december 2020
Omdöme utan inbjudan
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Bryony, thank you for the wonderful comments about Zubin when you purchased your new MINI, I know he will be delighted by being recognised, kindest, Steven Richards, Managing Director
Excellent dealer
Excellent dealer , made whole process of buying my JCW convertible easy , even when i changed the spec after initial order placed , Special thanks to Liam and Izzy
Hand over process felt safe given covid times and Liam didn't rush the handover explaining with detail the car.
My Daughter also followed my advice and bought her Mini convertible from them and she too is equally happy.
16 december 2020
Omdöme utan inbjudan
Great service and great car
Great service and great car. Special "thank you" to Jack Dalton and Izzy Standley.
6 december 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear C.N, thank you for the great feedback about Jack and Izzy, we will try and earn that 5th star from you in the future! Kindest, Steven Richards, Managing Director
First class customer care from Zubin
Great service and perseverance by Zubin to find me my new Mini Countryman Cooper S! I am so pleased with it. The whole search and then purchase process was very efficient and easy to deal with by email, video information and phone. Fast reaction times too and no ‘hard sell’ First class service and that is an accolade hard to obtain from me!
4 december 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Happy MINI Owner! What a lovely review to read and for the fantastic comments about Zubin and the customer service he provided you with, thank you for choosing Sytner High Wycombe. Kindest, Steven Richards, Managing Director
Excellent service
Had excellent service from Jason - will be sure to use them again in the future.
28 november 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear David, thank you for the 5 star review and lovely feedback about the customer service provided by Jason, kindest, Steven Richards, Managing Director
Excellent friendly service from start…
Excellent friendly service from start to finish. Great communication too.
21 november 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Phil, wow, 5 stars and lovely feedback, thank you for choosing Sytner High Wycombe, kindest, Steven Richards, Managing Director
Helpful sales
Salesman took great care to find the right car and make sure I was happy despite the limitations of COVID regulations.
20 november 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Mr Thomson, thank you for the lovely comments and the recognition of our COVID efforts, kindest, Steven Richards, Managing Director
A happy customer
My experience of buying a car at High Wycombe was a good one. The salesman, Jack Dalton, was very knowledgeable about the car I was buying and he was also very pleasant, courteous and helpful throughout the process. In spite of the Covid restrictions he made the procedure of buying as straightforward as he could.
I can highly recommend him and Sytner of High Wycombe.
20 november 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Mrs Waugh, thank you for the wonderful feedback about Jack and the customer service you received, I hope you are enjoying your new MINI. Kindest, Steven Richards, Managing Director
New mini executive
I have nothing but praise for the service I received at Sytner High Wycombe. I ordered a new Mini and was talked through all the options available and relevant to me, including appropriate finance. I was kept in touch after ordering to let me know approximately when the car would be delivered. When the time came to pick up the car from Sytners, all the controls were explained which gave me confidence. I have had the car for about a week now and have had a follow up phone call to make sure everything is ok. There were a few things I didn't quite understand and these were addressed and talked through.
I would highly recommend Sytners High Wycombe. I haven't named the salesman in this review but I would like to thank him for his help and professionalism.
9 november 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Sue, thank you so much for your comprehensive review and of course for choosing Sytner High Wycombe, I publish the reviews each week with the team so I will ensure the sales executive sees your wonderful comments, enjoy the new MINI, kindest, Steven Richards, Managing Director
great service and friendly staff
6 november 2020
Svar från Sytner Group - Sytner High Wycombe MINI
Dear Mrs Robinson, thank you for the lovely comments and for the 5 star review, kindest, Steven Richards, Managing Director
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