After an accident that wasn’t my fault both Craig and Paul from the Body Shop at Nottingham Audi went above and beyond to get my car sorted. They also arranged a hire car for me through Sytner Drive.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Madi [Sytner Nottingham service department] was very thorough in explaining everything to me and very patient whilst waiting for me to reboot my phone! She also sorted out the insurance problem... Se mer
I bought a brand new Q5 with a very high spec. The technology didn’t work from day one. It spent 7 months out of the first 12 months in the dealership - waiting for numerous ‘software upgrades’! In t... Se mer
Företaget har svarat
Just had my first service on my A3. Customer Service agent was fabulous (Becca). Booked on the day I requested, arranged for it to be serviced and returned in excellent time. Kept fully informed and l... Se mer
Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ, Nottingham, Storbritannien
- 0115 988 2820
4,6
Utmärkt
911 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic Service
On strong recommendation I spoke to Jimmy Owens in Sales at Audi in Nottingham as I was looking to renew my vehicle. Jimmy was brilliant from the first meeting. He appraised my car to get me the very best trade in price and had numerous talks with his manager to negotiate the best deal he could for me. I feel that he went above and beyond and even after I drove away I still received excellent after sales service as I had a few queries which Jimmy helped me with and nothing was too much trouble. This experience has made me want to return to Audi Nottingham in the future.
3 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Dear Miss Shaw, Thank you very much for your kind words and for taking the time to share your experience with Jimmy Owens and the team at Audi Nottingham. We are pleased to hear that Jimmy provided excellent service. It’s wonderful to know that our after-sales care met your expectations. We truly appreciate your recommendation and look forward to welcoming you back in the future. Kind regards, Audi Nottingham Team
Very good service
Very good service. They replaced my TAKATA passenger airbag, and at the same time vacuumed and washed the entire exterior of my car. I have had a very good experience with this Audi service in Nottingham.
30 januari 2026
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Dear Arkadiusz, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you were pleased with our service and the additional care taken with your vehicle’s cleaning. It is always our aim to provide excellent service and ensure our customers leave feeling satisfied. Your positive feedback means a great deal to the team here at Nottingham Audi. We look forward to welcoming you again in the future. Best regards, Nottingham Audi Team
Excellent Service!!
Excellent Service!!
Amazing service. So helpful and took care of everything
2 februari 2026
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Dear Idrees, thank you ever so much for your kind words and fantastic review. We are delighted to hear that you found our service helpful and that everything was taken care of to your satisfaction. It is always our aim to provide an excellent experience for all our customers, and your feedback truly means a lot to the entire team. We look forward to welcoming you back to Nottingham Audi in the future. Wishing you all the best with your vehicle. Kind regards, The Nottingham Audi Team
Excellent handover by Jake
Excellent handover by Jake - professional, personal and thorough. Not rushed even when insuring the car was taking a long time and dealership was closing.
Audi Finance took a very long time in reviewing and agreeing application.
30 januari 2026
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Hi Paula - Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that Jake provided a professional and thorough handover. We hope you continue to enjoy your new Audi. Best wishes, Nottingham Audi Team
Great service from Nottingham Audi…
Great service from Nottingham Audi again. Racheal on the front desk is super helpful, also, great coffee and snacks. Will be back soon.
27 januari 2026
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Hi Ian, thank you for taking the time to leave such a wonderful review. Its great to hear that Racheal provided you with excellent service and that you enjoyed the coffee and snacks. It’s always a pleasure to welcome back valued customers like yourself. We look forward to seeing you again soon and hope to continue providing the high standard of service you’ve come to expect from Nottingham Audi. Best wishes, The Nottingham Audi Team
Buying a car from Audi Nottingham was…
Buying a car from Audi Nottingham was so easy.rodger was professional and helpful. This man is a credit to the company. Thank you Rodger. I will definitely buy again
20 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Rodger provided such professional and helpful service throughout your car purchase. It’s wonderful to know he made the process easy and enjoyable for you. Your recommendation means a great deal to us, and we look forward to welcoming you back to Nottingham Audi in the future. Thank you once again for choosing us.
Audi ecperience
The whole exprience at Audi was faultless. James was amazing and amswered all of our questions easily...and we had a lot! After taking the car on a test drive James offered us a great deal. Audi kept in contact to sort out paperwork, insurance etc...and we picked our new car up on the Friday!
15 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Hi Marie -Thank you ever so much for your wonderful review. We’re delighted to hear that James provided such excellent service. It’s fantastic that everything from the test drive to collecting your new car went smoothly. Your kind words mean a great deal to the team here at Nottingham Audi. We hope you enjoy every moment behind the wheel of your new vehicle! Best wishes, Nottingham Audi Team
Excellent service from beginning to end…
Excellent service from beginning to end of the transaction. Kay Fuller's enthusiasm for the A3, her professionalism, her product knowledge and her friendliness were outstanding.
18 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Thank you very much Michael for your kind words and for taking the time to share your experience. We are delighted to hear that Kay made such a positive impression during your A3 purchase. It is always our aim to provide outstanding service from start to finish, and your feedback is truly appreciated. We hope you continue to enjoy your new vehicle and look forward to welcoming you back to Nottingham Audi in the future. Kind regards, Nottingham Audi Team
Always fantastic
Really easy to have my service done, Rachel on reception presented me with a smiling face as always and straight on to getting me sorted and big thanks to heather for again making my experience a breeze. Car clean and ready in less than 3 hours - great service
17 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Hi Fallon, thank you ever so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Rachel and Heather made your visit so pleasant and efficient. It’s wonderful to know your car was ready promptly and to your satisfaction. Your continued support means a great deal to us, and we look forward to welcoming you back to Nottingham Audi in the future. Wishing you safe and enjoyable journeys ahead!
Great comms
Great comms. Perserverance to find the right car. Spot on delivery.
15 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Dear James - Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We are delighted to hear that our communication met your expectations and that our team’s perseverance helped you find the perfect car. It’s wonderful to know that the delivery was spot on and that you are pleased with the overall service. Your feedback is greatly appreciated and serves as a great encouragement to us all. We wish you many happy miles ahead. Best regards, Nottingham Audi Team
Friendly staff and efficient service
12 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Hi Mark, thank you very much for your 5-star review. We are delighted to hear that you found our staff friendly and the service efficient. It is always our aim to provide a welcoming and professional experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Nottingham Audi. We look forward to welcoming you back in the future. Best regards, Nottingham Audi Team
Great service from Nottingham Audi
Great service from Nottingham Audi. Craig Hanrahan was really helpful and repairs to my car were completed quickly with impressive results.
11 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Dear Kevin - Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We are delighted to hear that Craig Hanrahan provided helpful assistance and that the repairs to your car were completed promptly with impressive results. It is always our aim to deliver excellent service and ensure our customers feel valued. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Nottingham Audi Team
Rachel made my visit soo smooth very…
Rachel made my visit soo smooth very understanding thx u Rachel
12 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Hi Yasin, thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear that Rachel made your visit smooth. We truly appreciate your support and look forward to welcoming you back to Nottingham Audi in the future. Best wishes, The Nottingham Audi Team
MOT and Vehicle Maintenance
I wanted to write a review for Nottingham Audi after they carried out my MOT inspection, and as always, everything went very smoothly. Whenever something needs fixing, they approach it in a very friendly and helpful way. That’s why I highly recommend Sytner Nottingham Audi to all Audi owners — and even those who drive other brands — for a visit and to make use of the services they provide.
Kind regards,
Jacek Marzynski
9 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Hi Jacek, thank you for taking the time to share your experience with Nottingham Audi. We are delighted to hear that your MOT inspection went smoothly and that our team’s friendly and helpful approach made a positive impression. It means a great deal to us that you would recommend Sytner Nottingham Audi to both Audi owners and drivers of other brands. We truly appreciate your continued support and trust. Kind regards, Nottingham Audi Team
Smooth efficient service
Service with loan car was good as promised and efficiently done in my time scale. I was updated on progress.
Return of loan car and pickup was efficient. Isabel handled my visit with efficiency and politeness.
3 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Dear Sam, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that the service, loan car arrangements, and communication met your expectations. Isabel will be pleased to know her efficiency and politeness were appreciated. It’s always our aim to provide a smooth and timely service, and your feedback is truly valued. We look forward to welcoming you back to Nottingham Audi in the future. Best regards, The Nottingham Audi Team
Salesman roger Nottingham audi
The salesman that introduced himself to us ( Roger at nottingham Audi) was very friendly and help and guided us through sales process. I hope he is still with you on our next purchase in a few years
29 november 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Hi Andrew, thank you very much for your kind words. We are delighted to hear that Roger provided you with friendly and helpful guidance throughout the sales process. It’s wonderful to know that your experience was a positive one, and we truly appreciate your loyalty. We look forward to welcoming you back in a few years’ time and hope Roger will be here to assist you again. Your support means a great deal to us. Best wishes from all at Nottingham Audi.
Use another Audi Dealer for Car Services
If you are going to have your car serviced, use another Audi dealer.
I have bought my last 4 cars from Audi Nottingham but have noticed a significant deterioration in the service team. My experience is that all they are interested in is taking your money.
My experience involves the following:
- I had an issue with my Q5 Hybrid not charging intermittently and took it in for an investigation over 2 months ago. The team found no fault and said it must be my charger at home. I had the supplier come out (at my cost) to check the charger and no fault was found.
- I took my car in for a service and MOT and advised them that the issue had got worse and could they please check it again. I explicitly asked them to check the charging cable and explained the charging point had been checked (at my expense).
- I rang later in the day to follow up and the service team did not appear to be aware of the fault and the fact it needed checking. I went in at the time promised to pick up my car and was in the waiting area for around 90 mins. Eventually the car was returned to me and the fault had been the charging cable (as I had suspected and advised them at drop-off). They needed to order a spare one and said it may take a couple of days. I asked if I could borrow one in the meantime and the answer was no.
- I asked if the new cable would be sent to my home and they told me no - I had to come and pick it up.
- I asked if I could pay tomorrow once we had agreed compensation. They said no or they could not give me the keys back (I have been a customer for over 12 years).
- I asked if I could see the manager but they had gone home in-between me arriving and being advised of the situation. I didn't get to leave until after 6pm.
- I paid and asked for a call back the following morning. No call back came and I am still waiting. I have no idea if the part has been ordered or if any action will be taken regarding my out-of-pocket expenses for the cost of the charger test at my home.
I am self-employed and every time I have to drop the car off or am waiting I am not being paid. This does not seem to bother them.
The warning signs have been evident for a while - arriving for the drop-off on time and often having to wait between 10 and 20 minutes for the relevant member of staff to take my key and obtain 1 signature is an indicator of problems downstream.
My experience with the sales team has been great - it's just the service team. If I ran my company in the same way they run their service team, it would go out of business.
25 november 2025
Omdöme utan inbjudan
After cancelling a Motability order…
After cancelling a Motability order with another dealer,I sent a request for a test drive,at Nottingham
Within the hour was called back,took a test drive for an A3 S line an hour later and was advised the exact model was available on site.
Made the order and could pick the car up later in the week.Over the moon being able to sort within a week to pick my car up.
Many thanks to Kieran,made my day and week.
22 november 2025
Omdöme utan inbjudan
Svar från Sytner Group - Nottingham Audi
Thank you, Nigel, for your fantastic review. We’re delighted to hear that Kieran and the team were able to assist you so promptly and make the process straightforward. It’s wonderful that you found the exact A3 S line you wanted and could collect your new car within the week. Your kind words mean a great deal to us, and we’re thrilled to have made your day and week. Enjoy your new Audi, and thank you once again for choosing Nottingham Audi.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.