Sytner Group - Maranello Sales Omdömen 

341
TrustScore 4.5 av 5

4,4

Tower Garage, TW20 0AX Egham, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Refuse to fit my maserati levente terfeo 4 tyers because I did not buy it from them & they assuming I bought them from third party I never know another maserati dealer is a third party Don... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Another great experience with the team at Maranello Egham. From a very warm welcome on arrival to driving out with my new car, top class service from all. Special call out to Hamzah who handles my pur... Se mer

Företaget har svarat


Företagsinformation

  1. Bilhandlare
  2. Återförsäljare av begagnade bilar

Skrivet av företaget

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

341 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(341)

12 405 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

When we got to the actual service and…

When we got to the actual service and we had our courtesy car it was faultless and perfect, shame the lead up to this was terrible. Redeemed in the end.

2 maj 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Morning Darren, thank you for your feedback. After a disappointing start, I am pleased all went well. Regards Howard

Betygsatt 5 av 5 stjärnor

Best garage

Great service amazing showroom Hamzah was excellent as usual pulled out all the stops .

28 april 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon Darren, thank you for your 5 star rating and feedback. This is really appreciated and I will pass on your feedback to Hamzah. Regards Marcus

Betygsatt 5 av 5 stjärnor

Jack has been very helpful and…

Jack has been very helpful and informative

25 april 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon, thank you for your 5 star rating and feedback. This is really appreciated and I will pass on your feedback with my team. Regards Marcus

Betygsatt 5 av 5 stjärnor
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon David, thank you for your 5 star rating and your comments. I will make sure the team see you feedback with my thanks for a job well done. Regards Howard

Betygsatt 5 av 5 stjärnor

Fantastic service

Antony in the service department was a breeze to deal with and did an amazing job.

28 mars 2023
Omdöme utan inbjudan
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Morning Marc, thank you for your 5 star rating and kind words about Antony. He will be the first to say it is a team effort to get it right. I will pass on your feedback with my thanks for a good job. Regards Howard

Betygsatt 5 av 5 stjärnor

Excellent professional service as usual.

Excellent service as usual. Thank you

24 mars 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon Tani, thank you for your 5 star feedback, this is really appreciated and I will make sure the team see your feedback. Regards Howard Managing Director - Maranello

Betygsatt 5 av 5 stjärnor

Good follow up

Good follow up. Proactive solution finding.

14 mars 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon Oscar, thank you for you 5 star feedback, this is really appreciated and i will pass this on to team Maranello. Regards Howard Managing Director - Maranello

Betygsatt 4 av 5 stjärnor

final check

The experience overall was very good Jack had great knowledge of the vehicle and was very professional.
when i arrived to collect the car the scrap on the front splitter was repaired?? under the splitter was many scratches one so deep bare metal was exposed !!!! surely this would have been identified on your final hand over check? guys i going driving with in Essex it seems just got that little bit more ! many have received a small gift bottle of champagne is the normal gift, i guess the dealerships all have different policy's

14 mars 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Morning Mr Bull, thank you for you feedback, we will come back to you about the points you have raised and make sure everything is as it should be. Regards Howard Managing Director - Maranello

Betygsatt 5 av 5 stjärnor

Excellent service

a most professional , courteous and efficient service from the initial call to delivery of the vehicle .

4 februari 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Thank you for your 5 star rating and constructive feedback. This is really appreciated and I will pass on my thanks to the team for a good job. Regards Marcus Uzzell- Maranello

Betygsatt 5 av 5 stjärnor

Maserati Service, Maranello

Simple booking system and quick and efficient when dropping off or collecting my vehicle.
Kept informed of progress and issues found during the servicing, minimal fuss and the vehicle looking great when I collected it.

26 januari 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon Steve, thank you for your 5 star rating and constructive feedback. This is really appreciated and I will pass on my thanks to the team for a good job. Regards Howard Managing Director - Maranello

Betygsatt 5 av 5 stjärnor

Kept in constant contact and easy to…

Kept in constant contact and easy to get in touch with. Personal service. Thanks Aiden

10 januari 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon Guy, thank you for your 5 star rating and kind comments. I will certainly thank Aden and the team for looking after you. Regards Howard Managing Director - Maranello

Betygsatt 5 av 5 stjärnor

Very impressed with the service I…

Very impressed with the service I received as usual - Mandy and Aden kept me fully informed and updated on the progress of the job.

13 januari 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon Nick, thank you for your 5 star rating and kind comments. I will certainly thank Mandy, Aden and the team for looking after you. Regards Howard Managing Director - Maranello

Betygsatt 5 av 5 stjärnor

Friendly and efficient

Regularly kept us abreast of our order and were very welcoming, friendly, and efficient.

30 december 2022
Omdöme utan inbjudan
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon Ian, thank you for your 5 star rating and kind comments. I will certainly thank the team for looking after you. Regards Howard Managing Director - Maranello

Betygsatt 5 av 5 stjärnor

Great customer experience

Adrian looked after me and was very professional. Made the whole process seemless. Great customer experience and would recommend the team at Maranello, Egham.

13 januari 2023
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon Mandeep, thank you for your 5 star rating and kind comments. I will certainly thank Adrian and the team for looking after you. Regards Howard Managing Director - Maranello

Betygsatt 5 av 5 stjärnor

My car needed a service and I was blown…

My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’s are not a cheap car choice but a dream go own & drive. So when the service matches, if not exceeds the brand, it’s a delightful experience. Top car, top service top people; Thankyou Antony. Christian C

6 januari 2023
Omdöme utan inbjudan
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Dear Christian, thank you for your 5 star rating and kind comments which are really appreciated. I will make sure the team are informed and pass on my thanks for their good work. Regards Howard Managing Director - Maranello

Betygsatt 2 av 5 stjärnor

Not impressed

7 december 2022
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Dear Mr Webb, I am really sorry to receive your feedback, I would be grateful if you would call me so that I can find out more, please call me on 01784 436431. Regards Howard Rose Managing Director - Maranello

Betygsatt 1 av 5 stjärnor

I sent my 812 in for its 3 year service…

I sent my 812 in for its 3 year service and MOT and to fix a small parking sensor issue. Firstly it took 12 days however that’s ok as I have 6 other cars. But more than that, my parking sensor issue wasn’t actually fixed. The car is in warranty and yet the issue wasn’t addressed. The mileage on MOT was overstated by 5000 miles due to a KM Miles issue but that was later fixed after we brought it to their attention.

5 december 2022
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Dear Muhammad Khan, I am devastated to read what has happened, I will have this matter investigated immediately and we will come back to you with an explanation and plan to resolve the parking sensor. I am really sorry this has happened. Regards Howard Managing Director - Maranello

Betygsatt 5 av 5 stjärnor

An excellent experience

The whole experience was excellent, from my first enquiry through to taking delivery - Jack Bailey and the rest of the team were professional, knowledgeable and great to deal with - there was no time-wasting or bluster, no hard sell on extras, just top-rate knowledge of the car and a can-do attitude. He / they made buying the car the pleasurable experience it should be (but not all dealers do!).

23 november 2022
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Good afternoon, thank you so much for you 5 star rating and comments which are really appreciated. I know Jack will be the first to say it is a team effort and I will certainly make sure I pass on your feedback to the team with my thanks. Regards Howard - Managing Director - Maranello

Betygsatt 4 av 5 stjärnor

I would have given 5 stars

I would have given 5 stars, but I had to call to chase progress on my car, the day after it was suppose to be finished!

12 november 2022
Logotyp för Sytner Group - Maranello Sales

Svar från Sytner Group - Maranello Sales

Afternoon David, thank you for your feedback, very constructive and information I will use to make sure the team understand the importance of regular and timely contact. Regards Howard Managing Director - Maranello

Betygsatt 2 av 5 stjärnor

Really sloppy

We got off to a better start than usual in that they managed to pick up the car at the right time rather than the usual process of turning up hours late

When they collected the car I flagged two specific issues. The car came back but amazingly they had forgotten to stamp the service book. This is such a basic issue you just wonder what quality control there is. I then had to chase several times for it to be stamped and returned by post. I also had to chase several times to find the answer to the two specifics I raised at check in. In the end, they confessed that they didn't even know what one of them was

Less style- more substance would be good, The above are frankly schoolboy errors

13 augusti 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer