Superfood Market Omdömen 

3 206
TrustScore 2.5 av 5

2,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Order placed 12 June, not dispatched due to unspecified delays. I cancelled the order on 5 August and asked for a refund. Received an email acknowledging cancellation and that refund would be processe... Se mer

Betygsatt 1 av 5 stjärnor

Waited nearly 2 months for my order to be shipped and in the end I got tired of waiting. no communication from them unless you contact them yourself. Kept saying they don’t know when they will be able... Se mer

Betygsatt 5 av 5 stjärnor

First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... Se mer

Företagsinformation

  1. Hälsokostbutik
  2. Organisation för rättvis handel
  3. Fitness och näringslära
  4. Online-matbeställning
  5. Ekologisk livsmedelsbutik
  6. Snabbköp

Skrivet av företaget

Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(3 206)

64 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Wonderful

Fast delivery, which is always a plus.
Such a huge selection of products with a reasonable price tag. I love looking in the sale section too, can not beat a good bargain! You will leave with a big happy face 😊
So delighted I found them!

2 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great range and efficient service.

Superfood Market have a great range of products at fair prices. The quality of the items is good and comes well packed using biodegradable materials. The delivery time was speedy. Overall, a pleasant and efficient shopping experience.

24 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love Superfood Market

I love that there is a one stop shop where I can buy my vegan ingredients at very reasonable prices. My goods where delivered very quickly and packaged really well. I will continue using Superfood Market for a long time! ❤️

22 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Danger to celiacs and those with allergies.

I bought a product which according to the product description did not contain wheat. When it arrived I opened it and ate without reading the ingredients which was too small and covered by a sticker. I became ill as I’m celiac. I contacted the company and they really didn’t want to know and just sent a photo of the packet which didn’t draw. They don’t seem to want to take responsibility for their error.

13 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Parcel didn’t arrive

13 augusti 2024
Logotyp för Superfood Market

Svar från Superfood Market

Hello

We are so sorry that you had a poor experience with us. We can not see any prior communication about this with us, so we would love the opportunity to put things right for you and therefore reached out to you via email to resolve this for you. Where possible we will do whatever we can to correct our shortcomings.

We hope to work with you to fix things to your satisfaction as we really do not want to lose you as a customer.

We look forward to hearing from you.

Kind regards
Abbie

Betygsatt 5 av 5 stjärnor

First order with Superfood-Market and a…

First order with Superfood-Market and a well deserved 5 stars, I will certainly place another order for Biona 100% Pomegranate Juice, excellent customer and delivery service.

Thank you

10 september 2024
Omdöme utan inbjudan
Logotyp för Superfood Market

Svar från Superfood Market

Hello

We are glad to hear you had an excellent experience shopping with us and thank you for your kind feedback, we really appreciate this!

Thank you for shopping with us and supporting us - we hope to see you again soon!

Kind Regards
SFM Customer Service Team

Betygsatt 5 av 5 stjärnor

Order came in good time

Order came in good time, nice service and a great offer! Will definitely use again and like supporting small businesses x

2 september 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Reliable

Reliable, prompt, competitive and packaging nearly environmentally friendly. Shame about the Bubble wrap!!

13 augusti 2024
Betygsatt 5 av 5 stjärnor

Definitely recommend!

Easy to order, at a competitive price and very quick delivery. Shall definitely be a returning customer - the note of appreciation for my custom from the owners of the company was a nice touch! Would definitely recommend!

28 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

False Description on SOJADE soya milk

I ordered soya milk sweetened with apple juice 4 cartons - they arrived ok a bit battered, but they were not sweetened with apple juice and they had wheat in them. this was all in french - good job i am not allergic

when i queried it as contravening the trade description act i got eventually oh we will send you a return label send them back well i had already opened one. I thought it was me and opened another aside from that the business of sending back cartons of soya milk when it was not my fault was not on why does the punter have to pay the price. I explained it to them and they just did not answer, so i had to pour away the two remaining cartons. Well you might say so..../ but this was all for £12 refund they could have refunded it with out all the bother. Not a nice firm cheap and miserly and I hope they have not continued to advertise this as soya milk with apple juice.

20 juli 2024
Omdöme utan inbjudan
Logotyp för Superfood Market

Svar från Superfood Market

Hello

Thank you for sharing your experience with Superfood Market. We are so sorry that you had a poor experience with us. We have taken your feedback on board and will be discussing it at our next customer success team meeting. In the meantime, we would love the opportunity to put things right for you and therefore have reached back out to you via your support ticket.

Where possible we will do whatever we can to correct our shortcomings.

We hope to work with you to fix things to your satisfaction as we really do not want to lose you as a customer.

We look forward to hearing from you.

Kind regards
SFM Customer Service Team

Detta är Trustpilot

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