Superfood Market Omdömen 

3 206
TrustScore 2.5 av 5

2,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Order placed 12 June, not dispatched due to unspecified delays. I cancelled the order on 5 August and asked for a refund. Received an email acknowledging cancellation and that refund would be processe... Se mer

Betygsatt 1 av 5 stjärnor

Waited nearly 2 months for my order to be shipped and in the end I got tired of waiting. no communication from them unless you contact them yourself. Kept saying they don’t know when they will be able... Se mer

Betygsatt 5 av 5 stjärnor

First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... Se mer

Företagsinformation

  1. Hälsokostbutik
  2. Organisation för rättvis handel
  3. Fitness och näringslära
  4. Online-matbeställning
  5. Ekologisk livsmedelsbutik
  6. Snabbköp

Skrivet av företaget

Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(3 206)

64 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Items delivered and as expected

I was slightly concerned ordering as the latest reviews weren’t so good, but I couldn’t find what I ordered elsewhere, so I took a chance and it was all good! I received an email a few days after ordering saying my item had been dispatched, and it arrived a few days after that. Order to delivery was less than week. Based on this experience, I would use them again 😊

12 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Where is my order?

Ordered a number of items a week ago, not arrived or had any update on delivery. Tried to email, no response...

5 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No delivery no response

I I ordered a pack of buckwheat crackers, which was supposed to be delivered within 3-5 days. However, there has been no update on my order status—it still says “preparing shipment” in the shop’s app. I reached out to customer service via email, but I have received no response.

At this point, I don’t trust this company at all. I hope I get my money back, but based on this experience, I wouldn’t recommend them to anyone. Very disappointing.

16 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not recommend.

I ordered 7 items. I waited a week without any confirmation of it being dispatched so I emailed them to see if it had been sent yet. I received a dispatch confirmation for 4 of the items and the other 3 refunded without explanation. If I knew I wasn't getting the 7 items I ordered I wouldn't have bothered. I've still had to pay the full amount for p&p. Not happy.

17 januari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

delay in delivery of goods, no way of contact, all links lead to nowhere

no way of contact, all links lead to nowhere, avoid.
will take your money and possibly give you the goods but still, no way to complain, my account is broken, no way to login and contact functions broken, no phone number, no response through messanger or email (well not yet), got my stuff eventually.. was with a neighbour but no info left or photo etc and links broken.. complete guesswork

19 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

An Amazon front, not a real business.

This shop is not really a shop as such, it is a front for a plethora of amazon vendors. I just got my order today, which came in like 15 separate packages all at different times from different vendors, all in amazon boxes. If I wanted to order from 15 different amazon sellers I would have done so.

Really feel tricked by this. As Amazon probably figured, I ordered quite a few things only because I thought it was efficient to order all from one business. But this was not the case. I received separate confirmation emails for each product as well. Incredibly inefficient and deceptive.

14 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First Class Service All The Way!

First time using this company and I have been seriously impressed! From the easy to navigate website, quick checkout, great communication, excellent packaging and quick delivery, this has been a great experience. I’ll definitely be using them again!! Highly recommended.

28 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Super food Market online ordering

I stumbled across Superfood market whilst looking for an item I usually buy at Holland & Barrett, & as it was out of stock I purchased some Soya Protein powders from this company. Gemma Mark & co..kept me up to date through regular emails & even a text to say about delivery. Excellent service. I will be ordering more in the future.

19 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First rate company

First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use again. Well done.

23 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Slow, Stock levels are a lie

Clicked through from an ad for a particular item. Ordered that item plus another thing.

FIVE DAYS LATER I get a dispatch notice. An hour after that they let me know they are refunding the item I actually placed the order for for nebulous reasons and will not be sending it.

If I’d known they didn’t have stock I wouldn’t have ordered from them. The fact that they (presumably deliberately) wait until after dispatch to let me know they are not sending the whole order is very dodgy.

Avoid this company.

17 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous prices

Fabulous prices! i am a known Amazon shopper - the drivers on this route know me well! Lately though, I have noticed that what was once a bargain on Amazon now is not. Scouting around, I came across Superfood market and was delighted to see exactly what i was looking for for about half the price of Amazon. The special tea I drink is hard to find as it is a lesser known brand - but they had it and for a reasonable price too. From here, I was amazed to see all sorts of wonderful healthy products i use regaularly - and at really fab prices and with very speedy delivery. Just so impressed and so happy!

8 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy ordering

Easy ordering, prompt delivery. Parcel well packaged and was delivered earlier than expected. Very happy with service will definitely order again

4 oktober 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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