terrible customer service. you don't have a phone number so i have to jump through hoops just to get in contact with anyone from customer service. i still don't have my item and when i requested assis... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A great pea coat (moss green) at a superb price. Always warm, fits well, never too hot. The wool blend actually holds its shape better than 100% wool. Wearing it a lot and not looking forward to tak... Se mer
I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... Se mer
La calidad sigue hasta ahora, espero tengas más cargo shorts de tela gruesa disponible en tallas 34, después de abercrombie cargo, aquellos que nos eran perfectos, esto es lo que nos queda. Agradezco... Se mer
Företagsinformation
Skrivet av företaget
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Kontaktuppgifter
Unit 60 The Runnings, GL51 9NW, Cheltenham, Storbritannien
- customerserviceus@superdry.com
- www.superdry.com/us
3,4
Medel
30 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They left the security tag attached
The coat took weeks to arrive, which is to be expected for overseas orders as we are in the US and it was being shipped from the UK from what I could gather. However, the coat arrived with the security tag still on. My son only had an old coat with holes in it to wear, and it’s been several weeks since an ongoing back-and-forth with customer service without anything being resolved. So now he has this new coat that he was gifted and he can’t wear it. And there are no superdry locations anywhere near us. They should have immediately issued a store credit or sent a new coat. The customer service has left us very frustrated and my son stuck in a too small coat with holes.
29 december 2025
I really like my jacket because it's…
I really like my jacket because it's long, warm and has several pockets
29 december 2025
The jacket is nice and comfy and the…
The jacket is nice and comfy and the quality is amazing
29 december 2025
The product arrived much sooner than…
The product arrived much sooner than expected, actually made it in time for Christmas!
It did not fit, but returning was very easy, and the replacement arrived just as quickly.
22 december 2025
Best Christmas gift!!!
The coat came before Christmas and the coat was expected January 7th so my daughter was super aesthetic
22 december 2025
Fastest delivery ever
They said it would be here by January 2. It was here December 24 four days after I ordered it.
22 december 2025
My sandals right foot is very narrow. I can’t wear it because of tightness and quality of product is very bad. Not happy at all. I bought 3 pairs nothing worked out. Very disappointed with my purchas.
My sandals right foot is very narrow
22 december 2025
Try to change house number and nobody…
Try to change house number and nobody was helping me to change it. I chase this damn order for over a week
23 december 2025
Two of the t shirts arrived with small…
Two of the t shirts arrived with small holes in them - I think the material is too fragile
22 december 2025
Love your sweatshirts
Love your sweatshirts, nice and thick to keep you warm. Just wish you would mention that the size is in Euro or in Japan. I ended up getting an 3XL, normally I'm Lg or XL pending on the brand and cut
22 december 2025
Quality material.
I love the quality of the material nice and thick, very versatile, and the colors are vibrant. Definitely worth it.
22 december 2025
Dispatch error
Liked the merchandise but you dispatched the wrong size. Luckily, person for whom it was a gift decided they liked a loose fit.
22 december 2025
Quality and models are top notch
22 december 2025
To My Surprise. This Site Proved Me Wrong.
I was against getting My daughter this coat at 1st because it was short didn't look warm enough and I had never heard of this site. But, I took a chance because My daughter really wanted a Super dry coat. To my surprise delivery was quick and the cost is very Warm and My daughter loves it🫶🏽 THX U 😻
16 december 2025
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