Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Se mer
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Se mer
Företaget har svarat
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Se mer
Företagsinformation
Om Superdry - Solihull
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Su-62, Touchwood, B91 3GJ, Solihull, Storbritannien
- 01217 040659
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service is a must in any…
Customer service is a must in any business, especially in today's market. I could not phone anyone regarding my purchase which was directed back to the delivery office. I went into store to buy my purchase thinking it would come to the store for me to collect.I work full time in the NHS a key worker and I was so upset that I could not have a coat that I wanted because I commute to work.
TOP SHELF SERVICE
The assistant who served me climbed up to the shelf above the shop floor to see if the garment on the mannequin was a size small. It was so i bought it.
Really friendly guy who served me
Lovely shop
Lovely shop, lovely clothes. The person who served us was knowledgable about the brand and the sizing and gave some really helpful advice enabling me to purchase the correct size. I’ve never shopped at SuperDry before but will do again following this experience and my original recommendation from a friend
Didn't have my size in store and the…
Didn't have my size in store and the assistant ordered it me online and it was delivered 2 days later with no hassle.
Cheers Steve.
I visited the store in touchwood…
I visited the store in touchwood Solihull with my niece,the assistant there Josh was very helpful and welcoming, overall a very relaxed and happy shopping experience.
Svar kan ha AI-innehållLäs mer
I was looking for a light jacket to…
I was looking for a light jacket to travel in and found this jacket at super dry. The colour I wanted was out of stock in the store so they ordered one gave me free delivery and sent it to my home. This is the customer service I like the staff member was very helpful. The jacket is idea for the summer not too much fleece in the inside.

Svar från Superdry - Solihull
Very helpful staff.😍
Great staff
Great staff. Suggested the special offer which I had missed and helped with choice of t-shirts.
Friendly and helpful service
The whole experience was great
The whole experience from walking into the store in Touchwood, finding the item I wanted to the staff arranging my order was a simple and pleasant one.
Pistols Tshirt
Good quality cotton soft to touch perfect fit...XL for a 44 chest.
Print on the tshirt done to a high standard.
Would definitely recommend 👌
Lovely store and friendly staff who are…
Lovely store and friendly staff who are happy to help.
Excellent service
Excellent service, asst most helpful, patient and informative. Great not to feel rushed.
Sizing not good
Most of the item was not fit to me sizing was not good so I collect parcel and try there and wanted to return at same time but he ask so many questions on till even i collect 10 min before from same shop and then he did so long to doing return he needs to call manager
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







